This is a large Flannels store, over two floors, this location is one of their regional flagships inside Meadowhall.
I did struggle to find a staff member on the shop floor, which also did make it difficult to get around the store, combined with a lack of a store plan or signage. Eventually, when I did find a staff member, he seemed less than impressed with my search for the exit (I was trying to find the car park). The security guard also seemed a little rude, he seemed more interested in trying to intimidate customers than anything else.
The store was fairly modern and had a good selection of brands, slightly more premium than other stores inside the Frasers Group, I do think for a brand selling many upmarket products, with prices to match, the in-store pick-up option should be much more straight-forward, it seems bonkers to have a delivery fee of £6.99, especially for picking up an item in-store, even one that is stocked there anyway.
If you spend over £200, you do get a £20 voucher, but this can only be spent in-store on a future purchase...
A fairly large and modern store, with some good products, however many parts of the store do not match the premium status of their products, which is a shame. 3* read more