Flair Manor II has taken excellent care of our mother and has been very communicative with us, her daughters. The caregivers are kind and very present. Our mother has always been well-groomed and comfortable. The hygiene and food in the house are great. we could not recommend it more highly. read more

Choosing Flair Manor II for my mother, who had advanced Alzheimer's, was an absolute blessing. The level of care and attention provided by the staff was beyond exceptional. They treated my mother with the utmost compassion and respect, ensuring her comfort and well-being at all times. They were so warm and kind and the home was always incredibly clean and all the meals made fresh every day. A lovely home in a quiet residential neighborhood with beautiful trees and flowers out of every window. The minute my mother moved in she was treated with so much love as if she were family...As well as all of the family that visited her. I highly recommend Flair Manor II to anyone seeking a nurturing and supportive environment for their loved ones. Lilya, the wonderful director of the facility, was also very communicative and professional. I always felt like my mother was getting the best care possible, beyond what I even thought was possible. Thank you so much Lilya and all her wonderful staff! read more

Speaking from at least ten years of experience - for the duration of my aunt's residency - and continuing to this date, Flair Manor II is a remarkable facility for senior living. The residents are cared for with love, affection and utmost care. They are at home and very comfortable with the facility and the co-residents. Ms. Lylia Piarelli is a very attentive, responsible and ever present director of the facility. She is a phone call away on any matter. She is ready and able to handle all resident or patient issues. The West Hills Hospital is a block away and Lylia and her staff are there to summon emergency help and transportation forthwith when in need. My aunt is very happy with her home at Flair Manor. We too are very happy and content. In short, I have a peace of mind and trust that the expected care is there and surpassed. Thank you! read more

Flair Senior Manor II is an incredible facility. My uncle has been here for a few months and absolutely adores it. He loves all the staff, always telling me how they would spend time with him to listen to all his stories. He constantly tells me how much he loves the food. He tells me that "Marra should open up a restaurant." Most importantly, Liliya truly cares for all of her residents. Every time I visit my uncle, I see Liliya spending time with the residents, "asking them how they are doing." I have never seen an owner so involved with her business. Liliya is genuinely one of a kind. I highly recommend having your loved one live at Flair Senior Manor II!! read more

I was surprised to see the recent review by Julie M. because I have the complete opposite opinion of not only the owner Liliya, but also the two regular caretakers. My 90 year old mother has been there for three years and not only is she taken well care of physically, but the staff will do extra things like cut fresh flowers from the garden for her room. They always communicate with me if there is anything to be concerned about or addressed. I visit a couple of times per week, always unannounced, and I have always found my mom clean and dressed, her room spotless, and everything in order. After taking care of my mom for three years while she lived with me, I completely appreciate the wonderful job everyone does at Flair Manor 2 considering it can be a pretty thankless job. read more

My mom has been at one of the locations for about 2 months. We are very unhappy with the service and attitude of the owner and staff. There have been a lot of broken promises on the part of the owner and I will be moving my mother from here shortly. The owner appears to be happy and friendly and promises the moon, but you soon find out that her word means nothing. I was very up front with the owner about the amount of care and type of care my 81 year old mother required. In the contract the owner writes that she will provide transportation to medical appointments and visits to my home up to 4 times per month. Not only has she thus far refused to train her staff how to transfer my mother from her wheelchair to the car (something they should know, being in this business) we have had to spend hundreds of dollars over the last 2 months in arranging private transportation for my mother. When you try to talk to her or the staff, they deny, deny, deny they have any responsibility. They blame my mother for their failures. Also, if someone is considering the Enadia Way location, beware: there is a woman who has lived there for nearly 7 years and she basically runs the place. She is not a nice woman and the owner and staff cowtow to her and give her tons of attention while the other residents are told not to demand so much. My opinion is that there are many other well run board and cares to put your loved ones. Do your homework and don't always believe what is told to you. You can do a lot better than Flair Manor. read more

It is truly emotionally difficult to entrust the total care of your beloved parent to a total stranger in a totally different environment, much more when your parent has a medical condition that needs especial care. This, I personally had experienced and it was indeed heartbreaking. Twice, I have to place into and remove my 85 years old mom from an Assisted Living Facility each for a brief period of stay of almost three months. My reason for leaving is the inadequacy of supervision and care rendered by the said Facilities. It was when I transferred my mom to Flair Manor II (owned and operated by Ms. Gloria Bagon) in West Hills that I have finally breath a sigh of relief. For more than three years until her demise, my mom was a resident of Flair Manor II. Never had I and my siblings heard from her any complaint but only praises for the staff and Ms Bagon's very professional supervision and care. These very same praises were as well repeatedly spoken to me by the other alert and oriented residents of the Facility at times when I come to visit my mom which is every weekend. I myself and my siblings would say the same as we have personally seen during more than three long years how they took care of the residents. Finally, we "kowtow " to Ms. Gloria Bagon and all her staff in Flair Manor II as a sign of deep gratitude and respect for their service to our mom; as a sign of heartfelt thanks for dissipating our feeling of remorse for not being able to personally take care of our mom. Allow us now to say that any negative statement regarding the render of service in Flair Manor II is a farce plain and simple - how else can the residents stay for long - four, five, seven years- if they and their families are not fully satisfied. read more

Making the hard decision to put a loved one in a board and care facility is very stressful for all involved. When my mom broke her hip and could no longer live independently I needed to find her a place that I would feel comfortable with the care that she needed. I found that at Flair Manor II. For the 3 years that my mom lived there she always received loving care. As time went on the caregivers were very supportive to my mom's needs as her health declined and I am so thankful for that. read more

I believe that retirement homes can now be considered as a natural and indispensable extension of a family home. For this reason, it is important not to take for granted the process of choosing a retirement home for your beloved ones as this is a BIG decision. Before I decided to have my mom reside in Flair Manor II as recommended by a good friend, I did a full month information gathering about the said home - first hand. I took time to personally talk to relatives of some of the present and previous residents of the retirement home, inquire about its compliance with government regulations and even directly confronted the owner and staff for explanations on some matters that I deem could negatively affect my decision. I did all these because I wanted to be sure, because I'm the type of person who is not quick to believe in "he-said-she-said", because I simply love my mom. Six long years later after my BIG decision, after my consistent twice a week (or more) visits to my mom in the retirement home, I have nothing to say except: Deep in my heart, thank you so much to the owner and staff of Flair Manor II. You guys did exceptionally well in looking after my mom. I am sure my mom lived the rest of her life happily and I am happy as well because I know I made the right.... BIG decision. read more

I can't believe my mom has now been at Flair Manor 2 for seven years!! She is now 83 years old and I cannot imagine her getting better care anywhere else. Gloria, the owner, has been a godsend to me and my brother. I travel for work and Gloria takes my mom to all of her doctor appointments. Thank you Gloria!!! Mario and Lucille, the full-time caregivers, have become family to me. They are compassionate, caring, patient, and extremely attentive. I visit my mom a few times a week and Mario and Lucille always greet me with a smile. My mom loves them!!! I would highly recommend Flair Manor II to anyone that needs great care for their aging parent. Seven years ago, we looked at a number of facilities. After looking at close to a dozen different locations, we went with our gut feeling, and have never looked back. My mom could not be happier!!!! And the same goes for me..... Glen read more

This board and care home for the elderly has changed hands and it's even worse now ! The 2 girls who work there are lazy and complacent. They never cleaned my Uncle's room and mold started growing on the baseboards - and when I confronted the new owner, Liliya, with photos of the filth, she lied and told me all kinds of outlandish tales, saying she had just cleaned the room, saying it was only some dust, etc etc. I had a conversation about not serving my 93 year old uncle cheap, white bread, because it's not good for his colon health, everyone assured me, it would be wheat bread from then on - 6 months later I find out they are still ordering and serving the cheapest, white bread, buying it in bulk from an institutional supply company. If the filth alone doesn't make you RUN from this place, the food served WILL. Also, I caught one of the workers smoking in the bathroom. Illegal in the state of California . It is now called Flair Senior Manor 2 read more

My Mother Ruth was in Flair Manor II for 2 years and 8 months. Not only did she receive excellent care, but the owner, Gloria took her to all her doctors appointments, and anywhere else she needed to go. Mom's caregivers, Lucille and Mario were excellent in every way. My Mom passed away February 2015 at the age of 101 years. Her time in this facility was a Blessing to both her and to me. When the time came for Mom to go into Hospice care, Tapo Hospice provided that care, and it was also excellent. You can never please everyone, but Flair Manor II was wonderful for us. They gave us complete peace of mind, that is something that you cannot put a price on. If you need a place for your elderly loved one, I highly recommend here. read more

Flair Senior Manor 2... a positively beautiful home-like facility. Flair Senior Manor 2 is family oriented. The owner, manager, and staff are kind, caring, compassionate people who demonstrate empathy towards the patient and family. The manager, Lililya, adheres to and models best practices daily in agreement with state and federal guidelines. The staff exhibits the same high-quality integrity and efficacy. My dear auntie and has been and is currently residing at Flair Senior Manor 2 for over ten years. My aunt has and continues to receive the highest quality of medical, physical, and social-emotion care. The caretakers genuinely care for my auntie and meet all of her daily needs. The manager and staff's philosophy is caring and nurturing for the whole patient. I would highly recommend Flair Manor to anyone who is looking for a care facility in a loving home-like environment with a residential team that demonstrates integrity, honors, and treats all patients with dignity and respect. read more