Customer service in any customer-facing job is of paramount importance. I would have to say it's…read moreseverely lacking here. Not sure if it was an employee or the owner that was working, but the absence of warmth when facing a potential customer or a customer left feeling like the business can go without our patronage was startling. It's too bad that the alteration shop we usually go to has closed, or else we never would've come here. We'll go somewhere else next time.

Friendly owner and good customer service! Reasonably priced alteration and on time completion…read more Great communication!

Had an alteration done. Took 5 days or so to get the work completed. Would definitely go back , as…read morework was good.

Very good dry cleaner. Perfect quality and cheaper than others! mom-and-pop store， nice service!…read moreThey will call you when you clothes or boots are ready to pick up!

I brought by favourite jeans for alterations as they were too long. The lady at the front was very…read morenice and helped me figure out how much to cut. I also wanted a frayed bottom instead of regular straight cut and she said she would be able to do it. My jeans look so much more stylish now, can't wait to wear them! It was also super cheap (about $10 plus tax). Very happy!

The service here is top notch. Whenever I get my clothes dry cleaned, or tailored, always comes out…read morethe way I want it. They really pay attention to small details and give excellent recommendations when tailoring clothes. Very kind and polite.

A variety of services available at reasonable prices Very…read morefriendly and personable shop

They provide excellent and friendly service. They use very good personally selected products from…read moreFrance and Italy so don't expect to be paying "asian" prices here. The prices are worth the product and services that's being provided. Quality and attention to detail is what counts here. Make sure you explain your expectation as they usually can accommodate and are flexible in what they they do. They will let you know if you're requirements can't be met before you let them do any work. If you want the cheapest material and don't care for quality, go elsewhere. UPDATE: I brought a pair of worn and stained suede shoe for repair and he was able to make the color of my shoes all uniform and removed all the dark spots and stains. It's amazing! It now worth my attention to maintain going forward. Even though it took 4 days, it's well worth the time, his skill and his attention to detail. Very reliable and great service. I have provide a before and after picture comparison.

Amazing service and amazing prices. The customer service is great and They provide 10% discount for…read morefirst time clients. I highly recommend t this place!

From the owner: We can do all kind of alteration and dry cleaning.read more

I went in to Earth Care Cleaners today to have a winter coat cleaned. It is a long trench style…read morecoat which I thought was wool. The owner looked at my coat and asked if he could suggest having it cleaned at the end of the season. I said I preferred to do it now as even though it did not look dirty I wanted to freshen it up. He looked at the label which read 'dry clean'. He went further and read the fabric content of the coat, then he said that based on the fabrics I could wash it at home. I washed it on a delicate cycle in cold water, tumbled it in the dryer for a few minutes on low temp and now it hanging to finish drying. Turned out perfect! Highly recommended!!!

I have brought several items here to be dry cleaned as well as altered and have been thrilled with…read morethe results! The owners here are incredibly friendly and helpful! They even gave a change room/area to allow you to put on the garment needing alterations and the lady fits and marks accordingly. They are quick and efficient and can accommodate rush service and even text you when your items are ready to be picked up! I love this place and recommend them to all!

Excellent customer service from Manpreet. I picked up my daughter's wedding and you'd have thought…read morethat I just picked it up from the bridal shop. It was immaculately cleaned pressed and hung. Highly recommend all my friends and family in the Dufferin & Lawrence area to try Royal Crest Dry Clean. They will be my go to going forward for all my dry cleaning needs.

Amazing owner and service! Also, takes used clothing and…read moregives them out for charities!!

EXCELLENT SERVICE , suit and shirt perfectly cleaned and pressed . this is my go to place for dry…read morecleaning

After reading lots of positive reviews my wife and I went to Rosa's. I had my suit dry cleaned and…read moremy shirt washed and pressed. It was done perfectly. My wife had an evening dress that she wanted some sheer lace added to the arms of the dress, (that she supplied). A few days later we went to pick up our items and as promised they were ready. My wife was very pleased with the workmanship. We would definitely highly recommend Rosa's for and Dry Cleaning or Tailoring you need done!

Naum altered for my family the variety of clothes- from evening dress to winter coats, everything…read morecame out perfect and fast . I would recommend his servise for everyone.

Reasonable price for the decent job he does. I've been to his store twice so far for hem adjustment…read moreand he's done such a clean job both times. The location is very convenient too with it being in the corner of the plaza. Never had any issues finding a parking spot.