1. Flagship Carwash

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Falls Church, VA

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Flagship Carwash

3.0 (3 reviews)

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9 years ago

Don't bother with the $32 Flagship car wash. The workers left tons of streaks on my windows.

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6 years ago

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12 years ago

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City Auto Detail Company

City Auto Detail Company

(59 reviews)

Falls Church City

CADC did a great job on a 12-year old crossover with lots of small scratches everywhere. And the…read moreinterior has not been this clean in years (since COVID shut down the interior cleaning service at the car wash). Not cheap, but worth every penny. Finding the entrance drive can be tricky... the building is set back away from the highway and not clearly marked CADC, just something about auto detailing. Did all the work in one day and it was ready at the time promised.

I've been bringing my vehicle here exclusively for the past year, since I purchased it, and until…read morethis last visit, I've had consistently good experiences. I've trusted them with routine detailing and even had my vehicle ceramic coated here, which is why this situation was so disappointing. On my most recent visit, I paid extra for an interior and engine spiff up, but the interior was clearly not properly cleaned - surfaces were not properly wiped down and it appeared to have only been vacuumed. I also specifically asked that the inside of the hood be wiped due to salt buildup from recent snow and was told it would be taken care of. When I got home and opened the hood to check, the secondary hood safety latch was broken. This had never been an issue before and raises concern about potential damage while the vehicle was being handled. I reached out to Kian (owner/manager?) twice to ask whether they had any issues opening the hood, hoping to understand what happened and address a vehicle damage issue. Both messages were read, yet I never received a response. Mistakes happen, but when there is a possibility of expensive damage to a customer's vehicle - especially from a loyal, long-term customer - the lack of any response is highly disappointing and unprofessional. I was genuinely hoping for at least the common courtesy of a reply. UPDATE: repair cost was $350

Flagship Carwash - carwash - Updated November 2026

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