Outstanding service. Prompt, professional and reasonable costs. Owner operated and focuses on the…read moreneeds of the customer. Company enjoys an exceptional reputation in the community.

Exceptional service. Very professional and pleasant. Responsive and knowledgeable. reasonably…read morepriced . Highly recommend

I would highly recommend this business if you are looking for any type of garage door project. They…read moreare easy to work with and always answers their phone regardless of time of day. Very accommodating and friendly-Great costumer service and craftsmanship. I absolutely love our newly installed garage doors- they are beautiful and almost silent when opening. Their work is very reasonably priced as well.

Called IGD a few days ago and actually spoke to someone (James) without needing to leave a…read more message. He was very courteous and professional and listened to what repair I required for my door. I never felt like I was being "sold" on additional services that I really didn't need. He came out today on time and the estimate was 100% accurate. He did a great job and I highly recommend using them for any garage door repair.

I was having problems with my Remote and I contacted this company they responded right away came…read moreout for a reasonable cost they fixed everything and work with me to make sure I was happy I would definitely use them again they are reliable

Had him out twice for an issue with a previous installer. The sensors really need to be moved. I…read morethought that was what I was paying for but apparently I paid $150 for them to readjust the existing sensors. Oh.. plus $6 for using a credit card. It was literally 10 minutes of work. I think he was trying to warn me it was a simple thing but I'm not sure. Maybe it's me but I literally couldn't communicate with the technician. It's nice they actually show up but I definitely would never use them again.

Excellent service, can't go wrong with a company that you call on Friday afternoon and by Saturday…read moremorning they come and get the job done. I have brand new springs, the door opens and closes better than before. Friendly service, excellent price and very well done job. All in all an extremely pleasant experience.

Horrible experience with Mike who showed up for a broken door and promptly drops the door prop on…read moremy car doing major body damage and then lies about it to his insurance company. The watched it hit my car and then acted like it wasn't his fault. He was there for 30 seconds and it's cost me thousands of dollars and hours of time

I don't usually write reviews, and I understand every experience can be different, but I felt…read morestrongly enough about this one to share. I initially called this company simply to get a quote/estimate. Instead of answering my question, the receptionist immediately asked for my address and availability and scheduled me for a service window. I had to clarify multiple times that I did NOT want to commit to anything yet, as I was only looking for an estimate and didn't want to risk being charged. I was eventually told that a technician could come out and provide an estimate before any commitment to service or payment. The technician did arrive within the scheduled window, which I appreciated. However, things went downhill quickly. Instead of trying to open my garage door using the interior switch, he forcefully pushed the door open. As a result, my garage door is now completely stuck open when originally it was only about one-third open. This alone was extremely frustrating. From there, the interaction became very uncomfortable. I was at work and had arranged for my father to meet the technician, since I wasn't home. I made it clear that I was only looking for an estimate and was not prepared to make a same-day decision. Despite this, the technician repeatedly pressured me to decide immediately, saying he had other customers to get to and he cannot wait around. He also made comments that were very off-putting, such as saying my job was "too small" (under $300) for him to come back another day, and that the company would not return if I didn't agree to the service on the spot. This completely contradicted what I was told when I first called. At one point, when I asked reasonable questions about whether fixing just the pulley could lead to other issues, he became impatient and dismissive. He kept repeating that he "already gave you your two options, change all parts for $525 or just the pulley for $250" and "wouldn't know until he fixed it," even though I was simply trying to understand my options. He also said things like, "Did you look at our website? We have over 500 5-star reviews," which came across as dismissive rather than reassuring. To compare, I called another company later that same day and specifically asked if I could get an estimate and decide later. They had no issue with that and told me I could absolutely call back when I was ready. To be clear, the price quoted here was not bad. My issue is not with the cost but with the experience. The technician's attitude, the pressure to make an immediate decision, and the way my situation was handled turned what should have been a simple estimate into a very negative experience. I'm sharing this so other customers know what to expect.

Sam and the installers were great to work with. Highly recommend them for all overhead door jobs…read more We had a commerical roller door installed and they measured, gave an estimate and installed in under a week. Other companies we contacted were over 6 months out and cost more. We would use these guys again.

All good. Great service and excellent price. Tuned up my garage door and now it works like new.read more

We had a major issue with one of our garage doors a while back. While the bolt lock was engaged, my…read morewife went to open the door, didn't realize the bolt was on, and WHAM! the arm was ripped right off the garage door as it tried to lift. Total mess. As our door was being shredded, a neighbor happened to be walking by and saw the entire thing go down. He walked over and recommended J & R for the fix. He told us of the great experiences he had with them and at that moment, that sounded pretty good to me. I called up and they were able to get me an appointment just an hour and a half later, which was awesome. Brian arrived right on time and was very professional from the get go. He explained the entire job in detail to me and quoted us what I felt was a fair price. I was very impressed with how fast he worked. Everything was up and running in no time. Overall, I was very happy with J & R. I would recommend them for sure.

I needed my 50 year-old wooden garage doors replaced. A neighbor had already his done by someone…read moreelse, so I thought I knew what to expect. Dynamic Door came out quickly and gave me an estimate for less than what I thought. I worried about the quality under the circumstances, but I needn't have. I picked out what I wanted and they were installed quickly and beautifully. I love them!

A state manager (Jason Mahoney)that can't communicate with works and just uptight and arrogant…read more Giving potential and current customers incorrect/false info. A warehouse manager (Malcolm Aryes) bragging how it's his warehouse can't communicate with ALL workers and crys to the state manager of little things. Malcolm is a simpleyon that dosent know how to move on and screws his workers over when they choose to move on. Malcolm says his a friend when you start but he back stabs and kisses your arse at the same time. Russell who's supposed to deal with operations is just neglect as their is a lot of issues at the site. Scheduler is just useless and allows for installers to bring over 50 unable to install doors per week and leaves a lot of older work sitting on the warehouse floor making customers/builders annoyed.

while I earlier left a three star, cannot recommend review after a seven week saga with my new…read moreGarage Door Opener still not fully operational, when the Garage Door stopped working earlier this week, I called customer service and they had someone there within the hour and fixed the problem. That's even with them knowing I had left a less than stellar review. Gotta give them points for that and I do recommend them.

Made full payment in Sep 2023 and still haven't gotten our garage door fixed. Not answering calls…read moreand not showing up as they promised.