Jake discussed the options, including skipping repair and buying a new machine. When I told him…read morecost was the key determinant, he described a program of not only replacing the hard drive to address the problem that crashed it, but upgrading the speed and memory -- at an incredibly affordable cost. He also did some extra work to save my content in case the Carbonite backup was incomplete. It was a pleasure to do business with him!

Hear me clearly: this is the guy you want working on your PC. Jake is an incredible PC repair…read moreguy. He is the perfect combination of expertise and customer service. After another outfit in town couldn't fix my PC in three weeks, Jake fixed it in five days. This included bird-dogging the US Post Office when they lost my motherboard. Once he received the part, he had my PC up and running within an hour. I was extremely pleased with Jake.

Took my phone in as charging port not working. Just needed cleaning. No charge. Quick turnaround.read more

Thought I was going to have to spend an absurd amount of money on a new motherboard for my phone…read morebut the extremely knowledgeable people here were able to fix my charging port. Absolutely over the moon about the service here. Can't recommend them enough.

They are a life saver! I reached out to them pretty late in the day, my computer had shut down from…read morea virus and the technician came straight to my home in under an hour and was able to fix everything. 12/10 would recommend again.

From the owner: We offer in home visits for consumers, on-site and remote solutions for commercial clients, and a…read morelarge array of services. Everything tech related is our specialty! Computer services, printer installation and repair, website services, network line installation and repair, application and hardware training, and so much more!

Greg worked on my wife's HP Pavilion laptop. The rates were good, the work done was effective in…read morefixing the known issue that we had. Another issue presented itself after the repair and Greg solved it without any issue. He was able to salvage our memories on the computer. Beverly was very helpful also.

I was having problems with my computer shutting off randomly, so I decided to bring it in to…read moreConnecting Point to have it checked out. The people were friendly, and they let me know in advance that it may take a while for them to get to my computer because they were backed up with other customers. They also made sure to let me know that I may be charged if they had to do anything to the computer. They never gave me a concrete amount that they would charge, but I was fine with all of these things as long as they could help me with my computer. A week and a half later, they called me, essentially saying that they couldn't find anything wrong with my computer after testing it for a while. I was relieved to hear that maybe my computer was magically working up to par again, and gladly paid the $40 charge, thinking that there shouldn't be any problems. Unfortunately, my computer hadn't changed a single bit and I experienced all of the issues that brought me to Connecting Point in the first place, and now I was out $40. Without anywhere else to turn, I decided to take matters into my own hands and look inside my computer. After about 15 minutes of looking at wire connections, I noticed that one of the connecting cables to the motherboard was not properly connected. I snapped it in, and my computer hasn't had an issue since then. They had my computer for a week and a half, and couldn't find a simple connection issue, and then charged me $40 for running a few tests. I feel scammed.

My laptop would not start. I called Guru and talked to Michael about bringing it in for them to…read morecheck it out. He asked me to describe the problem and suggested I try a couple of things with the power button to see if that would fix the problem without bring the computer in. Sure enough, that fixed the problem and the laptop is operating properly. I'm very impressed that Michael wanted to try a couple of basic tricks to help avoid me having to come to the shop. This is the sort of folks you want to do business with. I'll not hesitate to go to them with any future problem I may have.

10/10 visit! had. my phone fixed in little under a hour and talked me threw everything. overall one…read moreof the best experiences I had. :)