John never waivered in the fact he could fix my computer. He dedicated days and nights to find the…read moreproblem. Unfortunately, it was BIG problems with the motherboard and power supply. BUT HE DID IT! In a little less than two weeks I have my like new working computer back. You won't recieve a quick, "I don't know" like at some big computer store wannabes. If you want a working computer returned, call John!

Brian went above and beyond my expectations and demonstrated professional expertise in resolving my…read morecomputer issues. I strongly recommend Fixed by Fletcher.

Fixed my laptop for less than half what every other place offered ($60 versus $150-$200). I'll be…read moregoing here in the future for all my computer repair needs.

The ultimate authority on business it managed service providers!! They provide the best help for…read moresmall to medium businesses take care of their IT needs and solutions. Every dollar paid feels like money well spent. I HIGHLY recommend these guys if you do not have Or if you're not happy with your computer needs provider. They're amazing people as well. They know just about everything about computers and they're able to communicate it in a way that most people can understand it. If I could put 6 stars I would absolutely do it. I love these people so much.

Was not impressed. Brought my laptop to see about upgrade few months ago. The guy kept making…read moreexcuses. Didn't even offer to look at it. This is the the second time. Had another issue prior to that. Same thing. Place is sorry. Would not recommend this place to anyy

I emailed a tech on specifics. He is prompt. He says different but I believe I paid him $130 in…read morecash. He didn't give a receipt and wouldn't when requested. He was implying a fee imposed using my credit card. Out of this, I came in for an iPhone 8 screen replacement. I also had him put on a screen protector and he shopped directly from Otterbox for my Symmetry series case that I had to prepay on. In the end, I saved versus Geek Garage but he was very shady on the rest. Clearly, it helps to have faith in him but was a very informal business situation. (See Geek Garage review)

Rescued my iPhone! The screen went black and nothing I tried would get it to come back to life…read more These guys responded super fast to my crisis message, came to me, and got it fixed quick. Totally recommend!!

Exceptional customer service with patience and smiles. I am a repeat customer. I highly recommend…read moretheir services.

The people who work there are so professional and and are polite and kind to the people that come…read morein and ask for help

Greg worked on my wife's HP Pavilion laptop. The rates were good, the work done was effective in…read morefixing the known issue that we had. Another issue presented itself after the repair and Greg solved it without any issue. He was able to salvage our memories on the computer. Beverly was very helpful also.

I was having problems with my computer shutting off randomly, so I decided to bring it in to…read moreConnecting Point to have it checked out. The people were friendly, and they let me know in advance that it may take a while for them to get to my computer because they were backed up with other customers. They also made sure to let me know that I may be charged if they had to do anything to the computer. They never gave me a concrete amount that they would charge, but I was fine with all of these things as long as they could help me with my computer. A week and a half later, they called me, essentially saying that they couldn't find anything wrong with my computer after testing it for a while. I was relieved to hear that maybe my computer was magically working up to par again, and gladly paid the $40 charge, thinking that there shouldn't be any problems. Unfortunately, my computer hadn't changed a single bit and I experienced all of the issues that brought me to Connecting Point in the first place, and now I was out $40. Without anywhere else to turn, I decided to take matters into my own hands and look inside my computer. After about 15 minutes of looking at wire connections, I noticed that one of the connecting cables to the motherboard was not properly connected. I snapped it in, and my computer hasn't had an issue since then. They had my computer for a week and a half, and couldn't find a simple connection issue, and then charged me $40 for running a few tests. I feel scammed.

I was referred to Danny's from a car parts store in Russellville for an electrical issue that was…read morenot resolved by me chasing it by replacing parts including blower fan, relay and fuses in my 2012 Jeep. One call to Danny's and we found a date that I could drop the vehicle off and pick it up the next day. He was knowledgeable and communicated technical issues to a layman very well. I would highly recommend his service.

Danny is an amazing person. Everything i have thrown at him…read morehe completes the job better than can ever be expected. i am so thankful that we have a polite & friendly person so close to us . that can actually fix your issues . thanks Danny mike collins

Jake discussed the options, including skipping repair and buying a new machine. When I told him…read morecost was the key determinant, he described a program of not only replacing the hard drive to address the problem that crashed it, but upgrading the speed and memory -- at an incredibly affordable cost. He also did some extra work to save my content in case the Carbonite backup was incomplete. It was a pleasure to do business with him!

Hear me clearly: this is the guy you want working on your PC. Jake is an incredible PC repair…read moreguy. He is the perfect combination of expertise and customer service. After another outfit in town couldn't fix my PC in three weeks, Jake fixed it in five days. This included bird-dogging the US Post Office when they lost my motherboard. Once he received the part, he had my PC up and running within an hour. I was extremely pleased with Jake.