Requested additional concrete around pool deck. The "finished" project had uneven surfaces,…read morefootprints in the concrete. They also covered a few of our pool cover fasteners that we will have to dig out. We asked them to make it right, and the newly finished project still has uneven surfaces, still have to find our cover fasteners, and have to sand around edge of pool as it is extremely rough and will scratch people in the pool. Then wanted us to pay more that quoted price for the project.

Very knowledgeable owner. I had a small job but he was willing to do it at a very reasonable price…read moreand without a long wait. He got back to me when he said he would and showed upon time to do the work. The work was done well and we are very pleased with the results.

I had a job to clean out a warehouse I had for over 7 years. I ran an ad on Facebook marketplace…read moreand hired two other people to do the job and they both crapped out almost immediately. I had dozens of responses offering yo do it but was gunshy from my first two (bad) choices. The owner of Solid Ground Contracting contacted me and showed up later that same day to take a look. Shane wrote me a straight forward proposal. I signed an agreement to do the job and the next day he was in the shop most of the day removing item on his flatbed truck and trailer. He worked 3 more days finishing the job, no complaining, no renegotiating, he just did what he agreed to do. He is on his second job for me today at another location. He is now in my saved contacts and will be my go to man in future needs.

There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

I have hired Ray twice now. The first time I had him give me a new driveway. He tore out my old…read moreone and put in a new one. I also had him put in a walkway around the house for my mother who is in a wheelchair. I used to had water flooding in the back and he put a drain into the walkway and now i dont have anymore water issues. He told me about this idea and I loved it and best of all it works great. I am very happy with Ray and his company. They were all very respectful and professional.

Horrible experience working with this contractor. I would have given negative stars if I could…read more Should have seen the warning signs when he was all pushy to get the project started. Tried to cut corners and poured the concrete WITH my down spout drain IN it. I had to hire two other contractors to finish the work he left/created. Definitely would not recommend.

Today I had the pleasure of having Meagan fix two of our toilets. She was awesome, from the first…read morecommunication until the job was completed. She rebuilt two of our leaking toilets in a little over an hour. I will certainly call her again next time we need help!

Bill installed a radiant natural gas heater in our basement. I couldn't find anyone else willing to…read moredo it and Bill knocked it out in two hours. I definitely will use him again and refer him to friends and family.

We do not recommend this company. Employee lacked professionalism and quality work. We had part of…read moreour plaster ceiling replaced due to cracking. First, we were told that the project would take 3 days. When the project started, the employee said he was not given any information about the project. He brought no tools and asked to borrow our hammer, step stool, ladder, and broom. We explained what needed done, expecting some of the ceiling to be replaced. He said he would be in and out in one day. Once he started tearing out the ceiling it was clear that the project was not 1/4 of the ceiling but 1/2. Even then, he explained he used fast drying materials, etc, and would probably by out in 2 days. We prepared for a 4 day project just in case and scheduled cleaners/movers for later in the week. The project took 7 days. He arrived late, up to 2 hours, did not always tell us when he would/wouldn't be there. He would come for an hour, leave for several and then come back for a short time. My wife asked at some point how long he'd be gone because she needed to run to the store. He said he would be back quickly, was running to Wendy's but showed up two hours later. He was not prepared with equipment, and kept referencing another job he was doing down the street. He was put off when my wife asked him to bring his own broom and step stool as it was clear ours would get ruined in the mess. He later told me my wife was "difficult". Totally unprofessional. We were so frustrated by that point, on day 3 we spoke to the owner, who really did not listen to my concerns, just kept repeating that sometimes jobs take longer than expected. On day one he knew the scope of the work, The painting job was horrible. Several times I pointed out how there was paint from the ceiling on our walls (which didn't match) as well as poor coverage of ceiling paint in the corners of the ceiling. Some of it got fixed but then I had to show him again areas that were messy. Having to tell him and his sidekick how to paint correctly is just unacceptable. He later said he thought I was going to touch up the paint. When reinstalling our ceiling fan they could not figure out why it wasn't working. This is a year old fan that the contractor knew worked when they initially took it down. This was also day 5 and the "ceiling fan guy" could not figure out why the ceiling fan wouldn't work after installation. The painting still looked awful which I communicated to them. They tried to find an electrician, even asking me if I knew of someone. The owner explained the project would be delayed until they could find someone to fix the fan. He also asked me if I could go ahead and pay for the project. I said no, I'd pay when the job was completed. Two days later (Sunday) an electrician came and ended up replacing the receiver and remote, using one that did not have the settings our original one had (three speeds for the fan) so we now have a fan that just works on high, with no way to adjust it. Had we known this was the problem and they were going to go out and buy one we would've paid to have one that matched the fan. Now we've had to repurchase a receiver that matches the fan and have it reinstalled. At the end of the job we were not completely satisfied but needed these people out of our house. They did not clean up completely, left spots of paint on the hardwood floors, construction dust on our baseboards, ruined one of the screens in our window, left drips of paint on our walls, left dirty rags and garbage. Honestly, I don't even think the drywall installation on our ceiling looks great. You can clearly see lines where the drywall was installed. We are happy that our issue is "fixed" and we are safe from our ceiling caving in but we are not happy with the cosmetic flaws and the entire process. We will never use this company again.

they were great! ken, brad and deandre! super quick to get…read morethe job done and did an excellent job!!!

Will, ran the job professionally and efficiently. Brad and Craig were hardworking, skilled, and…read morerespectful throughout the project. Walt, the salesman, was honest, clear, and delivered exactly what he promised. The team worked smoothly and produced high-quality results. Highly recommended.

Tech shows up on time, takes photos and says he will get back with me. Several weeks and numerous…read morephone calls, I never hear from them again. According to consumer feedback on Yelp and the Better Business Bureau, these issues appear to be part of a recurring pattern. I would not recommend this company.

I would strongly discourage anyone from using United Heating and Plumbing…read more We had our entire HVAC system replaced less than three years ago, and the ac unit has already broken down four different times. A system this new should not be failing repeatedly. The last time the owner, Matt, came out to repair it in April, we told him we were concerned that the air conditioner itself might be defective because of the constant problems. He told us to "trust him," reminded us that he owns the company, and assured us that if anything happened, he would come back out and take care of it. My husband believed him as he had been great to work with up until this point. Now, just a few months later, our HVAC has been broken for over a week. Despite the system still being under the warranty we were told the company provides, we cannot get anyone to respond. We have called and texted all three phone numbers we have for the company multiple times and have received no response. When you spend thousands of dollars on a new HVAC system, you expect reliable equipment and a company that stands behind its work. Instead, we've dealt with repeated breakdowns, unfulfilled promises, and now complete silence when we need warranty service. Based on our experience, I cannot recommend United Heating and Plumbing.

Updating my review. Matt came in a couple years ago and installed a full new HVAC system in my…read morehouse. This year I noticed that it wasn't as cold as it should be. I called him in and he admitted it was likely a mistake they had made installing and it created a small leak. He recharged the system so we had AC while he could schedule us for the repair. Weeks went by. I talked to him and he said he'd call me that evening when he got home to schedule. That never happened. He is now blocking my calls. While he was a good price an very pleasant to work with he has now proven that he does not back his work. WARNING to all. In my mind the highest value is how well the company backs their work and products. Very disappointed.