I've used I Repair Broken Laptops several times now, and John, the owner, delivers exceptional…read moreservice every single time. On my latest visit, the screen on my laptop was practically falling off due to a missing screw. John took one look at it, fixed it on the spot, replaced the screw, and wouldn't even let me pay for it. He even shared a great tip for extending battery life on both my phone and laptop. It's rare to find someone as honest, knowledgeable, and genuinely helpful as John. If you need any kind of computer repair, I Repair Broken Laptops is the place you can trust.

I came in to get a diagnostic of my custom computer. I knew I had had previous issues with my…read moremotherboard with this issue, but wasn't sure if the same cause was true here. I took it to John here after taking the advice of other reviews to call for his availability first. It's a small place, filled with computers in various stages of repair: very old fashioned. John met me and my comp, quickly confirmed my first suspicions of hardware failure but informed me that he would need more time to do hardware diagnostics. He took from start of business until 5pm to check every other part in the event that another component was at fault or if he could outright repair my issue. While he couldn't fix the problem, John was exhaustive in his checks and confirmed my bad mobo (which realistically was exactly what I had brought it in for, even if him fixing it was a distant hope). As he promised, the diagnostic without a fix cost me nothing but still gave me actionable information. More important here was the follow up. After asking John about the solution (new motherboard), he immediately followed up that I needed to also get other components or my computer would fizzle again (which again was exactly what had happened here). It's this extra bit, which could very easily save me a heck of a lot of stress and care a few years down the line, that sold me on this experience. Again, John got no pay for this visit, and won't get a kickback from my buying the extra parts (tho did recommend me a good shop that I also knew of), but still did his best to make sure I was in better shape leaving his shop than entering it. I'd say that's worth 5 stars for any industry, no?

He took over my pc and now it's virus free, thanks Jim. He helped me by remote access.read more

Top notch in both knowledge and customer service. I am older and not at all tech savvy, he helps…read moremake everything easily understood! Five Stars for sure!

Kevin was really good and fast he fixed my a16 and gave a free charger they have bunch of cases and…read moreaccessories

Mike is the guy who is super knowledgable when it comes to fixing your computer or other electronic…read moredevices. I came in to see if my 2010 HP laptop could be repair since she decided to immediately stop working for me. I had called my brother whose an IT computer nerd (he's good with computers and could be a robot) and told him about my situation. He suggested it could be a heating and fan issue. However, my robot brother lives in Austin, TX and suggested that I visit a computer place here. I then spoke with my sister about my issue and she immediately recommended this place since they repaired her laptop. As soon as I arrived here and showed Mike my laptop, he went to town on taking my laptop apart and giving me some information about the amd processor and how usually these models don't last long. He kept on speaking in this computer lingo that I wasn't familiar with, so he broke it down to my understanding and basically told me that the motherboard crashed due to a heating issue with these processors and how they weren't built to live forever as I had hoped. He recommended that I get a new laptop, but with Intel processor as those are the best. He even took my hard-drive out of my old laptop and put it in a baggy for me. He recommended what GB my new laptop should have in order for me to do all my school assignments on it and knew exactly how much GB my old laptop had. Mind this, there was another guy in there with me and Mike was on top of it with multitasking. He assisted me and the other guy. He worked fast too and didn't mess up. Now, that's skills! I also had other questions to ask him regarding my iPod Touch and asked if he could repair my one line cracked screen, but due to the newer generation they made it difficult to open up to replace the glass. My next question regarded my basic phone and retrieving my photos; he recommended me to get an SD card and even told me what GB to get. We spoke about computer RAM's, GB, I3 and I7 processors. At Pulse Audio Video, they give free diagnosis first. If you decide on getting a new laptop and have your old hard-drive, they do data recovery for $40. Which is a whole lot cheaper than $100. To add, they do sell off-lease Dell laptops that I may consider buying from them. They are located on Beamer Rd., next to the pawn shop. Across the street is Vela's Tire shop. The parking spot are slanted vertical, so the best entrance to take is near the other shopping center with Sicily Pizza. It can be a bit cramped, so don't ride up there with a Dooley or an 18-wheeler. Anywho, I feel confident and at ease to know about the issues of my old laptop. Although, I was pretty sad about it dying on me, but thankful I have the hard-drive. I can now sell it for parts.

Mike has exceptional skills and experience in diagnosing and fixing complex PC issues including…read moremotherboard failures and disk drive failures. He has assisted me twice in saving my data after having had complex issues and is very reasonably priced. The quality of his work and knowledge is incredible at extremely reasonable pricing. I highly recommend him and consider him to be my go to computer whiz. Over many years I have brought computers in to be serviced at various electronics stores and without doubt consider Mike to be the best.

Dropped my laptop and my hard drive broke! I thought I lost all my important school files. They…read morehelped me get a new hard drive and transferred all my files for me. What a relief!! I've learned my lesson and now have a flash drive lol. Thank you!!! :)

Excellent work and service. Quality of the repair is perfect. They replaced the screen. Good…read morevalue.

Great service. Will stayed in touch with me by phone each step of the way, explaining what the…read morerepair issue was and also giving me detailed options for an upgrade I was looking for. He also got the work done as quickly as possible. Outstanding service - highly recommend.

Dropped off an older laptop to be wiped. ECR was quick and very responsible. We'll be sure to…read morereturn with any repairs in the future.

I went to other places and they didn't even see me. He fixed it very fast and talked to me about…read morewhat was going on. Good prices too. Will definitely come back

Guy talks too much soon as u walked in should have known I was getting scammed on a screen…read more Cheapest iPhone replacement. Wasn't water proof nothing then charged me 120 for a screen that was over the frame. Dude doesn't shut up. Know when people talk to much they are scammers.

great service, fast, excellent pricing & customer service I…read moredefinitely recommend here