This shop did an amazing job on my daughters Corolla. The dash board lit up like a Christmas tree after being hit in the left rear area damaging driver rear door,quarter panel and bumper. Fix shop had it for a couple of weeks and you couldn't see one defect on their craftsmanship. Thank you very much for an outstanding job, highly recommend this shop. read more

Ok so first off this place was referred to me by AAA after being rear ended and pushed into another car. My car was good before and ran bad after the crash. First glance the place was friendly and the lady at the front desk is the sweetest person ever. Best customer service..... but it goes DOWNHILL fast. I told them the car sounded like a Harley Davidson after it got hit. I was sandwiched between two cars and was jolted hard. Both other cars had a lot of damage externally, mine seemed ok externally but ran horribly after. I thought maybe the muffler or exhaust. I get a call back and they only wanted to fix cosmetic stuff. They told me the way it was running was due to wear and tear and not the crash. I love my car. I take good care of it. I am VERY disappointed. What's the point of a cosmetic fix when the car doesn't run well. They proceeded to do the cosmetic repair without my approval and it affected how the insurance company would proceed with the repair process. Then it seemed they wanted to backtrack for not being thorough in the inspection of the car and submitted a secondary report to AAA. They seem loyal to keeping costs down for AAA at the expense of customers. Not a good experience. read more

The only autobody shop that took my car in same day super friendly, helpful and communicated with me regarding the status of my car and delivered it as promised thank you Natalie! read more

Fix Auto Montclair - Body Shops Near Me - Montclair, California

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Horrible experience!! Not a safe place to leave your car!! Took my car for a minor bumper repair. My car was at their shop for about two weeks. When I picked it up right away I noticed my license plate was missing, the lights were not installed properly. Within minutes of driving off the tire liner fell off. Had to wait another week for them to replace the liner. To top it off I also noticed my car was broken into and vandalized while it was under their care. It's been a nightmare getting them to take responsibility. They claim alarms didn't go off therefore it didn't happen. Even though manager confirmed the premises was not secure on two different days. They continue to avoid responsibility. it's been over a month and they have not made the repairs they agreed to. It's been a headache. Not a reliable shop. read more

Can't rush perfection. I got into a really bad accident and was worried my car wouldn't look the same. I am very please with the outcome of it. Benjamin left my car in mint shape, appreciate his labor of love on my vehicle. Also, Steve was really great on communicating with me and giving me updates. will definitely go back for future repairs . read more

Fix Auto Montclair - 2019 si - Body Shops Near Me - Montclair, California

Was sent by Mercury insurance. Stephanie helped me with the estimate. She worked with me and was upfront about my situation. I have an older model Toyota and repairs might exceed what the car is worth. I ended up settling our case but if needed any bodywork repairs will definitely come back here. All the staff I dealt with was courteous and helpful. Highly recommended. read more

I definitely recommend Fix Auto. Great customer service, professionalism, and for getting me my car back to me sooner than it was expected. It looks brand new! I'm One happy customer! read more

I am so glad that Fix Auto was recommended to me. I was very anxious about leaving my car and was worried that the delays I've been hearing about would prevent me from having my car fixed in a timely manner. But, Fix Auto delivered and the repairs exceeded my expectations! The staff is also really friendly. I highly recommend them for all your Auto repair needs!! read more

My husband and I, received superior service after experiencing a hit and run accident. My vehicle looks and runs amazing, the quality of the work and craftsmanship, put into our repair is amongst the best we've have ever seen. You can't ever tell where my vehicle was hit at all! If anyone out there is looking to paint or repair , your vehicle i highly recommend this place . read more

Steve in the Montclair location is an excellent representative. Respectful and helpful. Thank you Steve. We appreciate your professionalism. Thank you and great job. read more

Very friendly staff the two women that work up front,service Was fast and clean and very informative about their work. Thank you. Fix auto.

Fix. auto MONTCLAIR Had done some body work on my Mercedes-Benz a couple of months ago, I was was Pleased with the work and with services. That I came Back to my Front Headlight that had went Out" they gave me the Best Price around, I had went to two Outhers shops and To the Mercedes Dealer and FIX AUTO MONTCLAIR beat! All there price. Very very satisfied with there work and I would Highly recommend this Company! Also the steff are super nice people and very good customer services Mrs. Robles In chino" read more

Fix Auto Montclair - Front Light - Body Shops Near Me - Montclair, California

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Came here for a visual quote and was immediately greeted by a really friendly woman at the receptionist desk. She and she alone is the reason I'm okay with leaving a one star (even though technically I'd rate her 5 stars) I didn't quite catch her name but she sits on the right side when you walk in and I believe she might've had reddish or brown hair and she wore glasses. She actually does her job. Now for the reason I'm leaving a 1 star review... the guy who did the visual estimate *was* also friendly HOWEVER, he just didn't seem to care to do his job. He immediately stated off the bat that he wouldn't be providing a paper estimate and didn't even touch the car. He basically stood in front of the bumper where the damage was, and gave an estimate. We asked if he could share any information on what he could see is damaged just off looking at it and he was quick to be like "I don't know, I can't tell you unless we fix it" and that right there immediately told me he didn't want to do any work at all and just wanted us to be happy with an estimate of the car he didn't even touch. This was such an awful display of laziness and carelessness and honestly as two women we felt very pushed aside. After this, we went to 3 different auto body shops within the area where EVERY SINGLE ONE OF THEM came out, touched the car and moved around parts to see the damage AND gave us an idea as to what might have to be fixed. That's literally the definition of an estimate right? Two of them even gave PAPER estimates so we could see exactly what it was we might be looking at. Very disappointed and we will not be returning to get anything done here. Do better :) read more

very happy with the repair on my car, was treated very kind, was updated twice a week of the progress, great place

Both my husband and I have used them through our insurance in the last year due to unfortunate accidents by not fault of our own. Both times they gave us the car back earlier than anticipated and in great conditions! We are very pleased with their services. read more

I had EXCELLENT customer service. Christopher Elguea was very accommodating from the very beginning. I had brought my car in on a Wednesday and asked to have it back by Friday. At first I was told the part was a week out to get but, Christopher called and said he got the part from a different vendor and my car should be ready by Friday. I picked it up today (Friday) at 1:00. Christopher should get an award for customer service The front desk receptionist Mayte was very sweet and professional. I so appreciate the full customer service given from beginning to end. Thank you, Lisa Reese read more

Just got my car back today, looks like nothing ever happened. I was always kept updated on the progress of everything. Everyone was professional, nice, and informative. Mai Tai was great this morning too informed me of the lifetime warentee for my paint and such super awesome! Will for sure continue to come here for business. read more

Kind-hearted people that are genuinely there to help. If you want your car fixed right, come here and they will treat you like family.

Stop by this morning to get a quote. A lady behind behind a glass said someone would be right with me. I waited 7 minutes for some guy to tell me I need an appointment read more

Paint job seems to look blurry on my civic, the guy disagreed that it looked like that and had no solution to the problem. Fingerprints on my dash screen & very powdery carpet. Thanks now I have a blurry paint job on one side read more

I recently had an accident and brought my car here. They were great, kept me up to date with repairs and even had my car ready before the scheduled time! They were professional and friendly! read more

Bad service unless your insurance work with them I just went in for an estimate over a week ago when I called them about it they put me on hold and 5 min later hanged up on me ......don't waste your time going in read more

Want to get a huge shout out to Maite and George, they were extremely helpful from the moment I went into the location til the end.. I needed a tail light replaced and they completed the task with ease.. super friendly and awesome service! Definitely coming back for any body related work! Keep hustling. read more

Came in cause my car needed some quick paint work.. They were happy to help and were very knowledgeable with everything they told me. They took my car and got all the scratches out and I couldn't be happier thanks to the guy's at fixed Auto! read more

Ok,round 4 and fix auto of montclair is still killin the game!!! First let me thank steve for going out of his way to ensure me that my Concerns Would all be addressed and i need not worry and that is exactly what happened ,my car is perfect,they even matched the color on the new bumper cover. (Not eazy). AAAAAAND it was done a week early. I have said this before but, fix auto is one of the few companies that seeks to ensure that the CUSTOMER is happy above all else , And in my opinion they Exemplify the standards of business that our country was built on Tempered with a genuine concern for customer care. And it's obvious to me that the entire crew , Stephanie, Jairo, jesus,Jimmy and Joel work together as a Cohesive unit to achieve that goal And I just can't say enough about how good my experience was once again, and since I have a tendency to wreck cars, I look forward to seeing them again soon haha. Thanks again guys you were great read more

My car needed the bottom replaced and I took it in for an estimate to Fix Auto. They told me that if I picked up the part needed at Toyota, they would replace it for me with no charge. Unbelievable how nice and professional they were. Took it in after I purchased the part and only waited a half hour as they replaced it for me. This is the second time I brought my car here and they never disappoint. I would highly recommend them for body work needed on any car. read more

I cannot say enough good things about this repair shop. The customer service is outstanding. I was treated as a valued customer and as kept updated throughout the repair process with phone calls and emails, which was very comforting and professional. Every member of their staff was excellent at explaining the repairs and ensuring my happiness. I even expressed some of the concerns that I had with the manager, Mike, and he was able to really have his team focus on what I was most worried about. They made my car look as good as new. If you are looking for a repair shop who is highly educated, talented, and professional, this is absolutely the place to go. Highly recommended! read more

Great friendly staff makes a tough situation to be in at ease. This was our second time coming here (unfortunately because we were in an accident but fortunately because they treat us phenomenal) Chris(tian), Brian, & Joe were AMAZING! They fixed my car --Ford Fusion-- (2 claims in 1 month ) and made it look EVEN better than it did before my claims. They made me feel like I was driving out with a brand new car. Chris was great at communicating and keeping me up to date every step of the way. Brian and Joe were able to work their magic to make my car spotless. It was an easy and stress free experience and I recommend them to everyone. They worked with my insurance company and had me do no work at all. They even have a kids area that kept my son busy while I I needed to talk or sign papers (my son did not want to leave). They have great hospitality and offered me refreshments and even snacks while I was there. Again, great place. Thank you Fix Auto Montclair!!! read more

Fix Auto Montclair - After Pic ((sorry--it's raining)) - Body Shops Near Me - Montclair, California

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Brought my car to have back end and quarter panels fixed due to a rear end collision and have been regretting it everyday, I've been dealing with the crappy job they have done on my car. I've left them my car 3 times and every time has been worst, they've even put a dent in the driver back door and overspray through out the whole car, they fixed the buckling of the quarter panels and when it was taken back for them to align the back lights they buckled the quarter panels again. Now my car is being sent over to there other location in Ontario hopefully they'll do a better job there but that's still to be seen. So whoever left five stars for the Montclair Fix has to be friends and family or they just don't really care to much about there car as long as it's drivable I'd have to be out of my mind to recommend this shop to anyone, if I could give it zero stars I would. read more

This is the 2nd time I have used this company and both times were amazing! I got my car back quickly and cleaner than before!! They kept me up to date on everything and will return and recommend to any one that needs there car fixed after a accident. Thank you again!! read more

I just picked up my Scion, and it looks amazing. My customer experience with Fix Auto Montclair was amazing! Steve worked with my schedule and definitely made me feel like a valued customer. I highly recommend this shop. Thank you to everyone who worked on my car to make it look brand new. read more

Cory was so helpful when I came in yesterday. A piece of my under-bumper was falling off, and they were able to pop it back into place, along with a defunct rocker panel on the side. They did all this without charging me. I took my car to them awhile back when I needed to repair the front bumper, and they were absolutely excellent. The customer service at this place is top-notch. read more

This was the worst experience I've ever had with an auto collision place. They literally only fixed one side of my car, they completely neglected to fix the other side. Then lied and said that my insurance never mentioned the other side. They placed a bumper on my car that didn't properly fit, left the alarm system piece dangling my the brake petal, and had "forgotten" to return my vehicle cleaning supplies back in my trunk until I said something about it. Chris advised me to lie to Subaru and tell them that I didn't know why my car was making a noise, he said "don't tell them that you were in an accident". What kind of advice is this, considering Subaru had just sold me my car a month and a half prior to this accident? When I went in to inquire about the dangling danger by the brake petal, Steve the manager was utterly rude, lacked compassion, and could not seem to care less that this business' carelessness was negligent and endangering to myself and my family. So if you want your vehicle Mickey Moused, and if you want to drive without feeling safe and secure, then go ahead and take your vehicle to Fix It Auto in Montclair. read more

Highly recommended this shop. Staff are professional and they will call you for update. They finished my car on time. The shop is clean and ambience is also nice. read more

Unfortunately, poor treatment of vehicle at this shop, along with theft of loose change and several personal items- on multiple occasions.

I used their online appointment request. They said they would call back to confirm my appointment. Never got the call. I was referred to them by a dealership. Not impressed with their customer service. read more

Went to get a estimate for a very minor repair. Pam looked at the damage and Ben did the work. I waited while the repair was done, and Pam gave me an very, very reasonable price for the job performed. Nice people who take care of you. Would highly recommend to anyone who lives in the area. Thank you Pam! read more

My car was purchase brand new nov 2017 I got hit from behind in 2019. About March. I picked up the car and when I l;eft it made a banging sound when I drove out the driveway. I did not have time to leave my car again so I called them back and told them. they said bring it back. I own a business so I need my car. I took it back after 3 months with the same issue plus my headlights were completely dull on the lenses. They switched my headlights for another car. I confronted them they said that was normal. I told them it is not normal for a 3 year old car, it is normal for a 10 year old car. They still haven't fixed my car. I just took it back becuase the pandemic hit. Then They ask me to take a mechanic for a ride to hear the noise after they have driving it 3 times already. The mechanic sits on the left side of the car. When we get back he heard the sound once when we were leaving and when we got back. This is after they already had the car for 2 days. He states oh I hear it but now its on the right side. I tell the Guy its always been on the right side of the car. He sad oh we worked on the left. UGH! I told him that its always been on the right, I told his manager it was on the right side. I told them before its on the right side. They dont pay attention. Im so frustrated. I think the People from the Insurance companies are taking small splits from them cash in hand to send thew cars there. I took my car to another place and they laughed when they saw the $10,000 bill. AAA adjuster must be in bed with this company. After this Im taking it to a dealer. I feel they take cars there and switch out things from the newer cars for other cars. read more

I brought my car in to fix my rear side because someone hit my car while parked. I was so happy they worked with Safeco insurance, it was so easy just dropped off my car and Fix It Auto did the rest! I got my car back super clean and the repairs were flawless! Thank you guys for making my life easy. Highly recommend! read more

To Whom It May Concern: On April 3, 2016, I brought in my 2012 Nissan Juke to be repaired due to an accident to Fix It Auto Collison Ontario. My vehicle needed to have the bumper and rear frame damage replaced/repaired, in addition to my windshield. I had a previous vehicle repaired at Fix It Auto Ontario and had received great service that naturally I went to the same company for this car. Unfortunately, the Ontario location was extremely busy so they shipped my vehicle to the Montclair location for the repair. I didn't have much of an issue with that because I figured that I would be receiving the same great service. However, this was not the case. My vehicle was shipped back to Ontario and when I picked it up, I noticed that there were a few things out of place, missing parts and my radar detector device was stolen! The trunk was not aligned correctly when closed. There was a gap wider on one side than the other and my muffler was out of place and hanging low. The front grill bolt and the A/C handle were gone and so was my radar detector device. They were able to fix the trunk misalignment at Ontario, but they informed that the other issues would have to be directed to Montclair. I contacted the General Manager, Brent Triplett, via email on May 5th, 2016 to address these findings and he said that these things could be resolved relatively fast and that he would replace my detector if it had in fact gone missing. I was pleasantly surprised with the way Mr. Triplett responded to my claims. Mr. Triplett said that he had to contact the dealership for the A/C handle, but have not heard back yet. Additionally, in regards to the muffler, in which he said could be fixed quickly, they wanted me to call and make an appointment with an outsourced vendor and get it fixed. It's not that I have a problem with calling to make an appointment, but it's the inconvenience of having to do it all that I'm factoring into this service. After a month, I heard back that they had found my radar detector, but it's broken! Not only did someone steal my device, but they returned it back incomplete. This is a $600 device and it's useless. Mr. Triplett had agreed to replace it if they could not find it, but they just handed over a broken device that I can no longer use. Furthermore, my muffler still has not been fixed and my windshield is cracked. When I authorized the repairs, I specifically requested that they windshield be a certified Nissan windshield as it withstands against objects hitting it and prolongs the effects of a broken windshield, but the windshield installed is not a certified Nissan part and it's now cracked. I must say that I'm extremely disappointed in the end results: missing parts, stolen private property (device), ill-positioned muffler & trunk, and defective windshield. Overall, the service I received was careless, incogitant and terrible. Could this have been avoided if the work was done at the Ontario location? I'm not sure that I'm willing to take that chance next time around or refer anyone to Fix It Auto. read more