We used Five Star to manage our property and when time came to sell, we found out that they had failed us. We found out Five Star had not been doing quarterly checks because the tenants had trashed the property, stolen furniture and appliances when they had rented the property furnished. Five Star was extremely unhelpful in getting things settled and we took an extreme loss. Property management is supposed to make property owners' lives easier, not harder. read more

Terrible company. Michelle rented our property out to someone who trashed our place, destroyed furniture, and allowed them to smoke in our unit. Michelle and her team could care less, could not provide itemized receipts for charges, etc. DO NOT LET THIS COMPANY MANAGE YOUR PROPERTY. read more

If I could rate this company at "0" I would have given it to them. Very unprofessional management company that failed on every single task, tried to steal money by assigning their own "specialists", not providing me with any documents related to my tenant occupied house, failed to conduct final move out inspection, never provided me with property condition report. Never kept a single promise and or handled their responsibility properly. read more

We had a horrible experience after renting a condo from Michelle Visconti at Five Star Realty in Myrtle Beach. We have rented through them for several years, and brought our two dogs with us. This was cleared with them, but after staying for six out of eight weeks, paid in advance, we were evicted for having pets. They claimed that only owners were allowed to do so, but this was never brought to our attention while we were there. They offered to put us up in another place, but we only had ten days left, and a pack up would have taken up a day. It was also mentioned that we had to make up our minds in a hurry, because they had a waiting list of renters for the property. So, it was rented. They rudely refused to refund any money, probably $1000 or so, and claimed the owner was going to be fined if we did not leave. They already had others lined up and moving in. Do not rent from them!!!! The pace was not nice, and was so dark that we had to put on lights mid morning and all day. It also had dirty floors when we got there, and the beds were so inadequate that one large room with three beds that were unsleepable, and the smaller room, where we had to stay, also had a thin, very old mattress. I had very bad back issues from the bed, until we turned the mattress. Thin sheets, and ratty comforter, no full size blankets, one with burns in it. We called several times, but were rudely disposed of. We cleaned up after the dogs every time, and they were well behaved. These folks are not on the ball! read more

this is a company who CARES! we ran into some financial issues and this company worked with us above and beyond! Needless to say we are still in our home thanks to them being willing to work with us! And they also do vacation rentals and when you check into one of their condos it WILL be sparkling clean! I recommend this company to anyone looking for long or short term rental!!! read more