I've had an amazing experience with this company as my Landlord. Davi was just amazing and I so…read moreappreciate her time and efforts; feel confident in leasing with this company. :) Thanks guys!

Match Property review:…read more I was optimistic within this management company. I had moved into my unit in Surfside Beach, SC on March 27th, 2025. Morgan was aiding me at the time and was very wonderful during the inquiring process. I did not receive a walk through however she was able to let me check out the property. I build homes for a living and have walked through inspections. I didn't notice any major attention issues. However, the housekeeping was below sub par. A few days later I noticed a water spot after a large rain. (Thinking maybe the roof was leaking.) Turns out the AC units draining system was not professionally installed. I had contacted Morgan to get maintenance. She was very adept to communication. However, the maintenance team was lacking luster and not reactive at all. After a few days I had repaired it myself and communicated that to her. Maintenance showed up the next day to resolve the issue; however, I informed him I had already repaired it. I did notify him that there was water damage on the sheet rock just below the unit next to the air return ventilation. He assured me that he would repair the water damaged spot and repaint. I waited a few weeks, then a month passed and there was no communication. Had inquired a couple of months later with Morgan. She informed me she did not work there any longer. Flash forward to November 11th, 2025. I had been out of town due to work for a few weeks. Returning back to my unit, finding out my stove had not been working as it threw an error code. I had informed the company, and they stated they would send someone out to check it out and repair or replace. A week went by with no communication, and I reached out again. They informed me they had reached out to the actual owner of the unit. This process went on for over a month. No stove, causing expenses to prepare food elsewhere or order out. This was finally resolved close to Christmas. During this time, I was unable to make a rental payment and asked to postpone but no response so I was charged $175.62 in late fees. I had reached out to the owner, Mr. Leopard. After some back and forth dialect he had stated the company does not discount rent for the next month or refund late fees and it would come out of his pocket. However, I have not received that reimbursement. The new point of contact Sarah when she was asked by myself when I get my security deposit back, she stated I never paid one. However, around an hour later she stated she made a mistake. I am thankful she rechecked her sources. However, had she not I would be out that as well as the $175.62 in late fees for the month of December. She did inform me a cleaning fee would be assessed upon moving out. However, the unit wasn't what I would call clean, nor would my family who owns a cleaning company state the same. I could justify paying a cleaning fee out of my security deposit upon moving out had the unit been deep cleaned before coming in back in March. However, I can't justify making someone pay a cleaning fee for a basic surface level clean that is well below standard. The company may be great for some, and they may go above and beyond. However, I did not receive that treatment. Companies are built mainly on customer service and constant lines of communication. My advice as a former operations manager for a multibillion-dollar company. Invest in a training program. Doesn't have to be 6 sigma but a training session with a high-level focus of in-depth communication, team building, and conflict resolution. I do not know Mr. Leopard and I myself have read almost every review on here just to criticize but never offer a solution or advice on how to progress forward. Yes, I will share my negative experience. However, I still had a roof over my head every night. I believe the owner's heart is in the company and I am sure the workload is high level for him. However, the team he has around him needs to be evaluated on many various aspects. I do wish the company success.

My family and I rented a property through Stay and Play right after I retired from the U.S. Army…read more When moving in, the house was clearly not move in ready. Floors were messed up, paint was messed up, we found a dirty sock under the bed in the master bedroom, yard wasn't maintained, etc. We purchased a home and moved out prior to the end of lease and paid a company to clean the house and get everything to a state of cleanliness better than how we received it. Candance Griffith walked thought the home and sent us a list of deficiencies. My family and I went to the home and fixed the deficiencies, sending Candance photos to show what was done. The house was absolutely in better shape than how we received it, and this is coming from a Senior Leader from the 82nd Airborne Division with two decades of service during a time of war. When it was time to receive out $2200 deposit, we received $1230. Apparently they paid a company over $500 to clean a house that was cleaned???!!! It is what it is though. Just wanted to verbalize my experience with this property management company. Merry Christmas and Happy New Year! Hopefully you're not moving out and expecting to get your deposit back for the holiday season!

Such a tremendous disappointment. Leased an absolutely filthy unit. Management said it was…read morecleaned. Gave me the number for the cleaners who gave me the run-around, and I finally cleaned myself. Previous tenant was there for FIVE YEARS AND IT WAS NEVER PAINTED. The carbon monoxide detector fell off the wall; The doorbell was broken; After paying my rent months in advance, never causing an issue; they kept over 800$ of my security deposit for all the repairs they didn't do when I moved in. Then threaten me that if I post a review they will twist it and make me look like it is all my fault. DONT RENT FROM THEM. THEY ARE SNEAKY WITH "WELL YOU SIGNED THE PAPER THAT SAID" ..... I HAVE PICTURES OF ALL THE DIRT!!!

I've really enjoyed living at Arcadia at Waterway Hills so far. My corner unit has lots of natural…read morelight, and the tall ceilings and doors make the whole space feel open and modern. The apartments are thoughtfully designed, and the amenities are always clean and well-maintained. One thing that stands out most is how quiet the community is. It's peaceful, and every neighbor I've met has been friendly and welcoming. The team here does an excellent job. Maintenance responds quickly and resolves issues promptly, which makes a big difference in day-to-day living. The leasing and management staff are also consistently friendly and helpful. Kristie-Lynn, in particular, has always been professional and responsive, even when I've had the most random questions. From the initial leasing process to day-to-day living here, the experience has been smooth and well-managed. Overall, it's been a very positive experience, and I'm glad I chose Arcadia at Waterway Hills.

Well I moved into Arcadia at Waterway Hills just over two months ago. I sold my house off of 544…read moreand 501 and moved into a two bedroom apartment. Talk about downsizing! Anyways, I just want to say how much I enjoy living here at Arcadia so far. The front office staff have been great. They are Christine, Cameron, Kristie, and Reese. I usually go on over to the office daily and chat with one of them while checking my mail. the maintenance staff, Mason, Daniel, and Aaron are also great. I submitted five work orders so far and all have been completed within one day. All of the Arcadia staff are very people friendly and this is important to me due to their positions that they hold. If you have a question, you can go to any one of them and they will do their best to resolve it. I don't have a pet however if you do have a pet, this is the place to go. I think this is pet city. My apartment faces two pet runs. Many people are there all the time. I didn't realize that there are so many different breeds of dogs. I enjoy watching from my window, the dogs run and play with each other. I have used the gym and the game room. It is open 24 hours. I have not used the pool as of yet as I am not a swimmer. Arcadia is at a great location just off of 31 and 22. There are plans of a small shopping complex just on the other side of 31. Which will be great to get my nightly coffee fix at 7/11. I heard there will be a fast food (someone told me it will be mickey d's), a coffee shop and other businesses. The downside, Arcadia uses Spectrum Community wifi which is sometimes spotty. We do not have a choice to get our own. I wish we did. Oh you can get one on your own but you still have to pay the monthly wifi fee so you will be paying double. Another thing might be on the down side, is that I just got my electric bill, this might be a little high since I paid a little less for the electric on the house I just sold. The bill does not have meter readings on it so you can't track the bill yourself. All in all it's been really enjoyable to live here at Arcadia at Waterway Hills so far. And again my hat's off to the personnel of Arcadia at Waterway Hills.

Angel took over my property from a management company that was terrible. She valued my property…read morelike she owned it. She keeps me informed about every aspect and stays on top to insure my experience as well as the tenant's experience is a positive one. She does her due diligence in making sure the person she rents my property to is of high quality, reliable, credible and trustworthy. She inspects routinely and is quick to mitigate issues or problems. I wish I had her from the start.

I rented a condo managed by Ascend Property Management for four years. In the beginning, everything…read moreseemed fine, but over time the quality of service and maintenance became extremely disappointing. Throughout my tenancy, I dealt with multiple maintenance issues that were either fixed poorly or not properly addressed at all. The bottom of my front door had ongoing problems and was ultimately fixed by the owner's stepfather rather than the property management company. I repeatedly reported a strong sewage odor in the condo over the course of years, and despite numerous complaints, the issue was never resolved. I also experienced problems with my toilet not flushing properly. Once again, it was the owner's stepfather who came out and fixed it. When my bathtub became clogged, I eventually had to fix it myself because I was tired of dealing with incomplete repairs and delays. Before I had moved out, my washing machine almost flooded the bathroom because maintenance had installed a short tube that wasn't properly connected. It came loose and water went everywhere. Thankfully, I was able to catch it in time and soak up and clean the mess myself. The final straw came when I decided not to renew my lease. Ascend Property Management apparently told the owners that I was moving because the rent had increased. That is completely false. I did not move because of the rent. In fact, the place I moved into costs more than the condo I was renting. I moved because I was tired of dealing with ongoing maintenance issues, poor communication, and a management company that consistently failed to properly address problems. The owners themselves were always pleasant to deal with, but my experience with Ascend Property Management was frustrating enough that it ultimately drove me to leave after four years. I cannot recommend them based on my experience.

Do not work with these people. They are not professional nor do they treat their employees with…read morerespect. They are highly unorganized and money hungry. clients who are nice enough to tip be on notice the owners keep the money fir themselves without so much as a dime to the hard working cleaners!!!!

Our condo at Waters Edge Resort was absolutely amazing!!! Perfect view, very clean, all functional…read moreamenities!! The management is super friendly and accommodating. Over the years, we have rented from Rising Tides and every condo we stay in is awesome. We highly recommend them.

Been dealing with this company for many years on several different properties. These guys really do…read morean amazing job are very prompt, knowledgeable, and fix all the problems in a very professional manner. It took a long time to find quality contractors in Myrtle Beach but when I found these guys a few years ago I felt like I had hit the jackpot. They show up on time they do the job they're supposed to do, they clean up, and there's never any issues. Can't say enough about the wonderful team. Bob and Ed have done an amazing job for me for many years now! I highly recommend this company for any and all of your construction needs whether it be a hot water heater or a complete remodel. They do it all and do an amazing job at it! Keep up the good work!!

They were prompt, knowledgeable, and did excellent work. They came to our rescue installing a…read moresliding glass door as we were getting a new roof installed. Thanks again Bob.

Great experience with Judy in selling my parents home. Attentive to every detail and always…read moresupportive and helpful.

We have stayed in Island Condo - 001 - 75 W1 - Bradshaw 75…read moreWest First St three or four other times in last 12 years. It's our go-to preferred place to stay in OIB. It must have changed ownership and rental company management several times. The updates done recently are really nice; it's much more modern and clean-feeling now. Unit is very small. Perfect for retired couple like us. Would be cramped with any more than 2 people. It's right on beach with modern deck and shared gazebo. Unit was very clean. Modern kitchen. Pots and pans. Dishwasher. Microwave. A coffeemaker/ Keurig combo you can use either. HVAC worked great! Of course no washer/dryer there is just not enough room. And bathroom is small, too. But no issues with unit at all and we're picky! We would have appreciated an option to include sheets and towels. Bringing our own is a hassle. In years past they were included. But biggest issue is not including any paper products as in paper towels or toilet paper. That's ridiculous. For less than $15 you can stock unit with 12 rolls of quality TP and 3 rolls of quality paper towels. if we don't bring any, and arrive late in evening and don't have time to goto store first or don't bring them with us, we don't have any TP or paper products that night. Heck for $15 you can include a pack of napkins, too. We're spending $1,500+ on a 7 day rental - including TP, paper towels, and napkins isn't too much to ask.

Great service! The young lady in the front office - Summer is so helpful, professional , and nice…read more I wish all companies could have a Summer working . Great place, beautiful view, agency has great service. Try Williamson for your vacation rental in Ocean Isle.