Very satisfied with The Flow Plumbing work. Reviewed my project and provided feedback with…read morerecommendations.

From the owner: Go With The Flow Plumbing LLC is a Plumber located in Middlefield, OH. We offer Plumbing,…read moreResidential Plumbing, Plumbing Repairs, Commercial Plumbing, Plumbing Installation, Leak Repair, Pipe Repair, Clogged Drain Repair, and other Plumbing Services. Contact us today for more information and services!

I made an appointment for a monday, they cancelled last minute due to "a large volume of…read moreemergencies" which is fine, I can be understanding so I rescheduled for thursday morning. Waited until noon and hadnt heard anything yet so I had to cancel as I am not available in the afternoon. I will be calling a different plumbing service but have now wasted a week of time getting the job done. Poor communication, poor scheduling, only talk to an AI bot that texts you. do not recommend

The people were nice and professional…read more I still cant justify replacing 85 ft of plastic water pipe ($250 in Material cost) to the house being a more than $3000 job. 4 hours 4 guys = $3000. add it up hourly. Greedy. My lawn was dug up and they did not finish by putting down Grass Seed and hay. Wont be using them again. Those radio commercials are B.S.

I had 2 separate issues, a plugged drainage line and water pressure issues (well water). they sent…read more2 trucks, one for each issue. they were on-time, professional, answered my questions and made suggestions to my problems. This was great service! if you have a plumbing issue I would definitely recommend Shoreside Plumbing.

SP was recommended by neighbors. I'm glad I listened! SP has replaced a hot water tank and cleared…read morea kitchen sink clog for me. Both experiences were wonderful! The guys were professional, respectful, professional appearance and knew what they were doing. My home was treated with respect and clean up was done when projects were completed........All of this for a fair price! I know this sounds like a fantasy......but it's true! These have been no stress dealings with SP. I know I'll get quality work for a reasonable price. THAT"S ALL YOU NEED TO KNOW!

Rob came on a Saturday within an hour of us calling after noticing a significant water heater leak…read more He works tirelessly for almost 7 hours, finishing the job at 11 PM, removing the old heater and installing a new heater. Excellent attitude, extremely hard worker. Highly recommend it. Addition, Rob also identified another major issue with our water that we bundled into the repair. The company prices are commensurate with the quality you will receive. The cheapest path is not always the best one.

Should be ZERO stars, but I have to give at least one on here in order to post this. With a little…read moreresearch (after the fact), I learned that their "plumbers" are actually salesmen who earn a commission. So, expect high-pressure tactics and quotes for the most amount of money they can squeeze out of your wallet. They pressured an elderly family member into signing up for an extremely expensive repair, and even discouraged her from getting other quotes. Turns out, the actual repair was MUCH smaller than they said on the estimate, but since it's a flat rate, we still had to pay the full amount (almost ten thousand dollars). Oh, and then after the initial repair was done, they found another "problem" farther down the line and wanted to fix that...for another $10K. Unbelievable. I reached out to their customer service dept several times and didn't get so much as a reply. We'll never be using Roto Rooter for anything ever again. Hire them if you're looking to get severely ripped off. Otherwise, do yourself a favor and use a good, local tradesman. Also, don't ever let them talk to elderly loved ones. They WILL take advantage of them.

Drove clear to my house and looked at the problem and stated they couldn't fix it. He left. Moments…read morelater he returned and provided the name and number of the company that can repair it. That's what I call 5 star service. They will get all my business.

I needed an overhaul on my sump pump system. Other plumbers were unable to do it, but these guys…read moredid. Paul, Mike, and Gary were all very careful and efficient and even came up with a better solution than the one I had originally formulated. I cannot thank them enough.

We had a pipe burst with the '100 year freeze' and had to shut off the water to the whole house…read more Most plumbers didn't even call us back. Brian Brodnik at Eastern Plumbing, took the call and committed to coming in the afternoon. He arrived earlier than expected with all the tools needed, and located the issue quickly. He completed the repair efficiently and didn't leave any mess behind. Professional and courteous throughout. Used flat rate charges we felt were fair. We would highly recommend.

From the owner: " Helping people for over 50 years! "…read more Hi, welcome to a second generation family owned company. Eastern Plumbing Inc has been contracting for some of the best builders in Northeast Ohio since 1985. I’m a type of person that needs to stay active and busy so although I’m semi retired, I still enjoy service, remodel work and light commercial plumbing. I’ve asked to be an inspector in three different counties. The company reputation has always been solid and highly professional If you’re looking for someone that really understands the trade, so you don’t have to worry about paying for services you thought were a good job, call me. I SPECIALIZE in difficult repairs.

Zero stars!! BEWARE!! This company is the absolute worst contractor I have ever dealt with in 35…read moreyears of home ownership! Once you sign the proposal, you never hear from them. Be prepared to hound them via phone to get them to even show up and do the work. But think it through. I learned the hard way. It would have been better to never have them do anything. Dealing with a damp basement I engaged them to do their "pipe exploration" to determine what work was needed. Since I hounded him to get it done, they finally showed 3 months later and demanded payment that day, then I never heard from them again!! I was told the owner would review the pictures and be in touch with a proposal for needed work - I NEVER heard from him! No findings report, no proposal of new work, not even a phone call!! Now, 4 months later, I have to start over with another firm! I asked for a refund, and they refused. I did report them to the BBB and they completely lied in their response. The absolute worst - do not use this company!

ZERO STARS. We hired Maintenance Plus Group December 2021 to install french drains, foundation…read morewaterproofing, footers and cement slab for a crawlspace addition. We paid the full amount ($23,000) for the whole job. On day 2, they broke a 4x8 section of brick off of the side of my house and to this day never bothered to repair it. The drains are still unfinished, the rear foundation I discovered after digging that area out has no waterproofing on the wall at all, and the basement is still wet in this area. He never put gravel in the 26x30 crawl space nor poured the foundation floor. He kept asking for more and more payments, but they worked less and less. It got to a point where they just never came at all, but all along saying "we have another job in Burton," we have another job in Solon..." but we were PAID IN FULL with all of these jobs in the contract not complete, plus a broken portion of my house at his negligence. This job that he told us would take 2 weeks, went on well over 6 weeks until the snowstorm in January and never saw any work after that. Mike Sheets had the nerve to call me "fu....ing" this and that, screaming at me because I showed up at his house CAUSE HE TOOK MY MONEY AND LEFT ME HIGH AND DRY. Now he is officially gone and I have to pay for the gravel, the foundation, brick repair, waterproofing on the rear of my house...ANOTHER $6000. He should not be in business. Liar and deceiver.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB