We've hired Go Truck Go three times over the past three years, including our recent final move--and…read moreevery experience has been phenomenal. Richard and his team are the kind of people you hope to work with: prompt, polite, and impressively professional. They consistently showed up ahead of schedule and handled everything with thoughtful attention and care. Their efficiency and friendly attitude made the process smooth from start to finish. We love these guys and would recommend them in a heartbeat. If you're looking for dependable movers with great rates and top-tier service, Go Truck Go is it. Huge thanks to Richard and his crew for making every move stress-free!

What can I say, best moving experience ever!…read more Very professional, polite and strong young guys, who stayed and helped us until the very end. There is always more to move than you think, and we couldn't be happier, and would urge anyone to use Go Truck Go. Vancouver, Downtown

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE

Moved from a four storey apartment building to a two storey townhouse, from Victoria to Duncan BC…read more I have had nothing but bad experiences with movers. Until now. These guys were really great! The lady I spike work on the phone (Nadia) was very thorough with me on the phone and asked lots of questions while building a quote for me. None of the other companies I contacted for this move did that. I had a couple phone conversations with Ross, one of the owners, and he alai came to my place a couple days before the move to get a sense of what they were going to be doing. The crew of three (Kobe, Nick, Chris) showed up on time on moving day and were all very friendly and professional. Ross and the other owner Evan stopped by at one point during the loading to see how things were going. Top notch customer service across the board! The move on at our new place went smoothly as well and my wife and I had to do little more than direct where certain items were wanted. After all was said and done, the final price was right on par with the quote. I cannot recommend this company enough. I hope o don't have to move again for a long time, bit I will 100% be calling these guys again if the need arises!

Firstly, I would like to commend the three people who manged my move. They were very polite,…read morecourteous and efficient. Perhaps most importantly, none of my possessions were damaged as a result of this move - which is a very big plus. However, there are two significant factors which directly impacted the overall quality, cost and experience of this move. My sofa, a down-filled UpCountry couch that cost $3,500 when purchased 17 years ago (now costing roughy $5,000 new), and in excellent condition - did not fit in the elavator. In my 20+ years of moving, this had never happened to me. After spending roughly a half hour of trying to make it fit, the team leader provided three alternatives: 1: pay $100 and they would deliver it to a Salvation Army ("SallyAnn"), 2: try to move it up the stairs to the 4th floor (no one had a tape measure to determine if it would fit); or, 3: it turns out one of the movers was in need of a couch . Of course - I chose option 3, thankful that this unforseen debacle could actually benefit someone. The second important aspect that impacted this move was the significant difference between the quoted price and final charge: there was a $700 difference. I provided all measurements for every item to obtain a quote. The estimate was $1,700. The final charge was $2,400. I should mention that just over one year previous, I moved from Ladysmith to Victoria - with the exact same contents, and a professional mover, and that move cost $1,700, including a 1.5 hour drive from Ladysmith to Victoria (this particular move I am referring to now was a 40 minte drive). I'm not sure what to make of this, seems this company is getting favourable reviews around, but I can't help but think something was amiss in all this.

FYI, Jacob and Alonso were amazing!…read more Where do I begin...I paid for a move into one of their lockers for a month. Then they were to bring my belongings to my new place Jan. 2022. They arrived late after letting me know to be there at 10am because 'the guys like to start early', they were 1 1/2 hours late because they had to fill up the truck (on my time). They left after dropping off my stuff and I quickly began to realize that I was missing a bunch of boxes and two shelving units, plus one of the shelves to my lovely hutch. I contacted and spoke with Andrew Foster about locating my belongings, he said, 'he was working on it and he'd have the guys look again in my locker'. I received a text from Andrew with a photo of my family's old truck which one of the items I was so upset about having it 'misplaced'...I was thrilled. But they were still trying to locate all my stuff, so they were going to 'tear a wall down in the warehouse to find the rest?! I learned that when they can't fit everything into the locker, they store it in the warehouse and separate it with 'walls', 'you know moving blankets' he said. What? I paid for a locker, why didn't anyone tell me this or at the very least, make a note on my file as to where they put my other belongings? "They forgot" The remainder of my items were found, 'in his office in an alcove' or something! Finally the 2nd load of my belongings were dropped off and left outside under the cover of deck. So I alone had to move all those boxes and two shelving units into my place. (I have arthritis in my back and Fibromyalgia, I am on disability), no offer was made and still no compensation for this trouble and added stress. Once I had pulled all the boxes in the house, I began to go through them. One of the last boxes I went through was one of my bathroom boxes, the minute I opened it, it was very clear that a rodent had eaten through the box and everything was covered in rodent droppings. I moved it outside and emailed Andrew, both myself and my friend and advocate messaged him because at this point I was livid. He blamed me and said I shouldn't have packed food in my bathroom box (of course I didn't). He distracted the conversation with comments like, 'in all my 15 years of business no one has ever made a claim' and 'I have never know our warehouse to have a rodent problem'. Like I must have made all of this up. He was sent photos, my quote stating I paid for a locker as well as 2 moves. He has refused to pay for any of my items ruined in that rat box. That's the only thing I was seeking, that some of my damaged items be replaced. These items were ruined from not being stored in a locker. I can not afford to replace these items, being on disability and not working at the moment. Just a terrible way to conduct business. I understand that mistakes happen, but how you deal with those mistakes, speaks volumes about the business and the integrity of the owner.

Foster's Moving movers damaged 80% of our furniture, including denting and scratching pictures…read more They broke a drawer off my desk and taped it back on. We provided moving blankets but they didn't even use them. Andrew, the owner has said he could come to an agreement by sending us an e-transfer of $50. Totally disgusting.

Use caution when dealing with this company. They caused damage and over charged me for a move…read more When asked about it, they promised to correct but then would hang up when trying to get service after the move. Kate the move coordinator is just awful .. avoid.

The movers were really unprofessional. I wish I had checked the reviews before hiring them. They…read morebroke a vase and then pretended it was still fine and encouraged me not to claim it. They were really slow with one man training the other on the job. Like I am supposed to tolerate this and be flexible ! Took 2 hours longer than it should have and cost me $200 more to move fewer things than the last time with another company. One guy was really unfit and unhealthy, and should not be a mover. Also the older guy was abusive and unpleasant, getting annoyed and short tempered with the other. AVOID!

My move was so easy. Very hard working and on time. Highly…read morerecommend and would hire again! They were calm throughout entire move. N. Butler

From the owner: Our business specializes in going above and beyond for our customers. We take great pride in being…read morean established business in the town with a heart, also known as Port Alberni. Our abilities are wide-ranging from doing simple home moves to more experienced, lengthy moves that include items such as pianos, safes and boats. Our company also provides self-storages in a variety of sizes. Please feel free to give us a call anytime and we'd love to answer any questions you may have.

Greetings Moving company review seekers...here's a 10/10 for the hard to please…read more. Yesterday I had a pleasant ,swift and professional "move" of dusty old junk from a knarly location . Craiglist is where I found SAM's. Response was immediate I phoned 1st.once we established a plan .. Then texting locations and ETA They arrived with a clean truck.. freshly dressed ..well turned out I have a moving company I use for big moves , this was a last minute deal and I was impressed with how fast they went , and very respectfully parked their truck ,ramps and dollies were in good nik, this is a solid small buisness . zero hassle You get what you pay for ..movers have overhead like dump fees ..it's a nessesary evil paying for movers....Choose Wisely ..treat Kindly Well Done Sam's Small Moves

He quotes low and then changes his price to a ridiculous higher rate when he shows up for the job…read more Do not use this guy.

This moving company is anything but jiffy. Worst move I have ever experienced. Arrived one and a…read morehalf hours late. One mover was so rude and never stopped talking. Charged $800.00 over the estimate. Payment was by a credit card that was rarely used. Found out that the card was used by fraud to book rooms in Abbotsford and Coquitlam. Will never recommend this company to anyone.

I came across Jiffy Move while searching the neighborhood for another business, and because of the…read morehelpfulness of the owners, decided to use them for my upcoming move. It was a two-parter: half my belongings into storage before showing the place, and the rest after selling. The first move went well; the movers were efficient and organized and took good care of my things. They arrived at each of the three drops before I did and handled everything professionally and in a friendly way. One was an owner. The second move was frustrating and upsetting. The movers took a break without communicating to me where they were going but simply disappeared. They left grease marks on my carpet with the cart wheels, showed up at each drop 10 minutes after I did, and broke the legs of my antique desk, a family heirloom, by dragging it across carpet instead of picking it up. Worst, they packed my storage locker with no room to enter or move, and with all the furniture at the front/entrance. If I could move furniture, I would have done the move myself! When I reported my concerns, I received a fairly prompt response. After a conversation with the owner who had been present for the first move, I felt confident things would be resolved. He offered to come to my storage locker with a second mover and reorganize it; to assess the damage to the desk and either repair it himself or recommend someone and cover the cost; and to compensate me for the movers' downtime during the second move. But he has now postponed doing these things two weeks running, and when I asked for a commitment to a date and time, I did not hear back. I spent close to $1800 on a 1BD apt move and whereas I started out prepared to recommend the company, I'm now frustrated and afraid I've been left with problems of someone else's making that I am going to have to pay more to solve. I want the resolution of these issues to be made a priority for Jiffy Move, and to have a committed date and time for that resolution to happen.