I got terrible food poisoning from a breakfast biscuit on Fri Jan 2 2024. Still…read moreHave it

Cowboys in Eminence, KY…read more My husband and I have been buying our gas here for 12 years. The owners and the owner's family are generally very nice. At 7:25PM. On 10/25/2022 I went there to gas up. There was no sign hung anywhere and no indication whatsoever ever that the gas pumps were not working. We pulled up to a pump and put my debit card in. The pump had no response at all. So we backed up to the pump behind us to get our gas at that pump. Same thing no response at all. But I got a notice on my phone that they had taken every single penny out of my account, leaving me at zero dollars. I went inside to get help. The girl working was someone I had never seen before and she was rude as hell. She was very rude about how she talked to me. She had a snotty tone of voice like she was just annoyed with customers interrupting whatever she was doing on her phone, she said,"none of our pumps are working" and she was pretty crass about the way she said it. I said," well your pumps still took every penny out of my account." She said," well that's not my problem, your money is on hold and it will take 15 to 24 hours for it to go back on your account." I said," how do they put over $130 hold on a person's card for $20 worth of gas?" "Also I don't have 15 to 24 hours." "I need to go home now and there isn't enough gas in my car to get me home." "Now on top of that I have zero dollars in my account because of an extremely large hold put on my card for a small amount of gas." I said," it would be courteous if you would hang a sign telling your customers that the pumps aren't working." She said," I'm not allowed to." I said," who won't allow you to?" She said," the owners." The whole time she is being rude. I said," tell the owner that this is a poor business practice. She said get out of the store now. Just leave, you aren't welcome here. Do they always allow the employees to talk to their customers like that? No wonder they only have a 2 Star rating. I had to get my daughter to let me borrow money until they put my money back on my card. Just so I could go home. I will not be doing business there ever again. Unless the owners do something about that sad business practice, taking way too much money on hold for a small gas purchase and rude employees who know nothing at all about customer service. I taught classes on customer service to hotel managers for a couple of years and this girl would definitely never have passed a class. Let me educate you on how to handle this type of situation. I know how to do it because, as a manager of a hotel, I had to do it many times. First you call your credit card vender. You explain to them the situation and request they release the customer's money back to them so that the customer can have the money they need to get home. Your vender is going to charge your business a couple of dollars to do this, but is it really worth it to lose thousands of dollars in sales simply because you don't want to eat it on a lousy $3 transaction fee? If you think it is, then that might be why you only have a two rating.

If Sammi was named Valerie then they could rename this gas station after her. But she isn't…read more The Cowboys gas station in the middle of Kentucky when you're heading south out of the Cincinnati area is pretty decent in terms of the price of gas, and is not a bad little stop. I got some water from here and I like the store and it's a good gas station and very useful. Lovely little gas station in the middle of nowhere that serves up pretty cheap gas to the Kentucky community right off the highway from Cincinnati to Louisville. Starlight enjoyed getting gas here. She was all curled up on my lap and didn't really want to move but she took it pretty well. Sammy enjoyed it too. She was more curious looking around out the windows wondering why Daddy was getting out in the middle of nowhere. Don't worry my little girl. I'll never leave you.

Love them all there. Edna runs the place awesomely and everyone there is friendly but one. Just the…read moreway it is.

Nice and clean location. Easy in/out if you are traveling the interstate. Prices are competitive…read morewith the local area and if you have a Kroger card you could get as much as $.40 a gal off.

We are close to several gas stations but choose to fill up here. It's clean, very clean and love…read morethe fuel points!

I stopped here driving to Alabama. There's a McDonald's and inside the PILOT there is Cinnamon Roll…read morekiosk, a hot food line, coffee bar and fountain for sodas. There's plenty of souvenirs of Kentucky. The hats, t-shirts and goodies were extremely good quality. There is something for everyone. Plenty of parking. It was easy to walk my dog in a grassy area. The restrooms were exceptionally clean and stocked. You can air dry your hands or use paper towels. The cashier was friendly and told me the wings were really good and she recommended the mojito-lime. They were total deliciousness and hot. I can't think of any I have had that were better. The macaroni and cheese looked good...maybe next time. Prices are reasonable. This is a truck stop. Semis parked in a different area. Gasoline prices are in line with every other place. Parking lot was free of trash. This is a great place to stop off Interstate 71. Easy on and off the interstate.

Fairly clean travel plaza..Restrooms clean and available. Some construction inside but not…read moreinhibiting. Employees mid-friendly but busy with weekend and Derby traffic.

they serve breakfast and lunch, along with having gas pumps and kerosene. there is a walk in beer…read morecave with almost any kind of beer you can think of unless its some off the wall craft beer

If you know, you know. If you know, you go…read more I can count on one hand at times that food made me misty-eyed. Biting into my first breakfast cheese and egg biscuit from J and B Food Mart is one of them. The people here are so kind, the food options are abundant, and everything is fresh and in front of your face so you can customize your order. Nevertheless, you will probably quickly find a favorite, and you will enjoy being one of the regulars whose order is remembered.

JB Marathon is awesome place for home cooked meals. We have ordered from them several times for…read moreour large group gatherings. Becky is amazing at fixing large portions to feed a crowd. It is always hot and ready at your pick up time. Do not hesitate to call and order for your next event. For our family event in January 4, 2025 we ordered Chicken strips, fried chicken, Mac n Cheese , Mashed potatoes (real potatoes) Green Beans and Yeast rolls to feed around 35. Everyone thought is was amazing. Goldie the owner, his family and Becky are amazing to work with. I agree with the other reviewer that it is better than some restaurants. Prices are very reasonable. Darlene Roberts and Steve Roberts

I'm hopeful this may prove helpful to people like Bryant M. and others who frequently make the trip…read morefrom Columbus to Louisville on I-71. We were making the trek from Columbus to Louisville when the the "idiot light" came on the dash indicating that we were dangerously low on gas. It was after 9pm we weren't sure we were going to find a fuel station or one that was going to still be open late and we were on a busy, but lonely stretch of highway. We hadn't seen any exits at all, especially something indicating we could get fuel. Not knowing how AAA service would handle a call or even if we had cell service, our concern grew. Desperate for gas, we continued on and discovered an exit for Campbellsburg, KY. We got off the freeway and were happy to discover that there were two stations just off the exit. We chose "Marathon, Quik-E-Mart." The cost of gas was even lower than we'd seen around Cincinnati. The manager, Christina was very friendly, the store and restrooms were clean, the merchandise was organized and neat and she told me they were open till 11 pm. So, we got some snack food for rest of the jaunt to Louisville and a full-up of gas and were off and running. Good place to know about if traveling this quiet stretch of road.

This was a convenient location to fuel up, grab lunch, purchase snacks, and use the restroom…read more After filling our gas tank, we went inside for food. I wanted Subway, the slightly healthier option, and my husband chose McDonald's. While he used the app to place his order, I stood at the counter to order my sub. There was a young lady there who greeted us with a smile and overheard me asking my husband what day of the week it was. She immediately knew I was checking to see what "The Meal Deal of the Day" was. It was the Hot Honey Pepperoni. She went to the back to let the Sandwich Artists know that they had a customer. The two young men emerged from the back with a lack of enthusiasm but came over to glove-up and help me. I asked for the Turkey Titan on wheat. They were out of wheat bread, so I chose the Herb & Cheese bread and asked for the rounded end to be cut off. He repeated my request slowly in the form of a question, so I explained what I meant. He must have never received that request before. I also asked for mayo on the bread, rather than on the meat, which is what they usually do. Lastly I requested that my 6" sub be cut in half. He completed my sub and slid it into a bag with no napkins, so I retrieved some myself. Then we moved into the convenience store area and grabbed some 2/$3 small cans of Pringles, a couple bottles of Calypso fruit drinks, and I couldn't resist the overpriced gas station Tornado (Southwest Chicken & Cheese). It was $2.99. Had I known that, I would not have purchased it. After using the restroom, my husband and I went over to McDonald's to pick up his order. The timing was perfect. As soon as we walked up, they handed him the order.

Such friendly employees that greet you as you walk in…read more Restrooms were clean and i like that you can tell when they are occupied by the sign on the locks. This location has a McDonald's which we didn't eat but it was busy. Love's is always my choice to stop when traveling.

Stopped in to get fuel and happened to see there was a food truck serving lunch. I couldn't resist…read moreordering some lunch. I got the Buzzerrito with chicken. Had carne picada, cilantro, lime, rice, black beans, cheese, topped with homemade salsa and wrapped in a soft flour tortilla. It was huge and delicious.