DO NOT SEND YOUR LOVED ONE HERE - PLEASE READ BEFORE YOU CHOOSE THIS FACILITY - 1 STAR…read more My mother was at Accel at College Station from May 2026 until she passed away there on August 17, 2026. I am writing this for her and for the other residents still there who can't speak for themselves. This facility does not provide basic care unless family is there every day fussing to make them do it. My mother was not bathed regularly or have her teeth brushed. When we would call and ask her during the week if she had a bath, she would say no. My family had to sit there until they finally gave her a bath and we believe the shower log was falsified. I had to give my own mother a bath myself. Rooms are not kept clean or safe. My mother's bed was broken for about 2 months and was never replaced - I have video of her laying in it. Trash was overflowing onto the floor. Food that family brought would sit on her small dresser until gnats and mold were growing on it. I have video of a pillow wrapped in a plastic bag with feces on it laying near the front door of her room and I was looking for the pillow because it was the one my Mama used to sit on they pretend they couldn't find it. Residents are kept parked in the front lobby area by the nurses station even if they don't want to be up there so staff don't have to go to their rooms to check on them. My mother told me many times she was tired and wanted to be in her room but they made her stay in the lobby. Personal belongings constantly came up missing. My mother's cellphone came up missing twice - once it mysteriously appeared under her bed a week later, another time it was found in another patient's room. Her perfume, body spray, and house shoes also disappeared with no explanation. I have voice audio of my mother saying she believed they were taking her phone because they didn't want her telling us they weren't doing their job. I also have a voicemail of her saying how much she hated this place because she wasn't being treated right. We asked to place a camera on our mother's side of the room for her safety. The supervisor kept procrastinating and kept saying they were waiting on her roommate's family to comply with the request. It never happened. I believe they stalled because they didn't want us to witness what was and was not being done. Most times I visited, workers were sitting at the nurses station on their personal phones or in the open area in the corner where the books are by the ice cooler watching movies on their phones, not doing their job. When you asked for help, they would catch an attitude. I watched a janitorial worker sit next to his cart in the lounge area for a long period of time doing nothing while rooms were dirty. Her roommate had a horrible smell from not being taken care of and I was worried about her too. It takes a special person to work in a facility like this with compassion and love for people. They should not hire people who are just there to get a paycheck. Not all workers are bad - there were a few who were very helpful - but the bad ones are reflecting on everyone else and the whole culture needs to be fixed. The DON needs to go around and check to make sure workers are actually doing their job. Maybe they need cameras to see what is really happening. I looked up reviews for this facility after this happened and almost all of them are very bad. I would never want another family to go through what we went through. Our loved ones deserve dignity, cleanliness, and care. Please think twice before placing your loved one here.

This place is worse than pathetic! My mom has been there for some time now, and some of the…read moreemployees are great; others are not. Several times the caretakers have been agency employees hired to fill vacant spots. Many of the better employees have and are leaving, and I can't really blame them. This place is managed and run so poorly I can't even begin to describe. My elderly mother is recovering from a broken back, and was injured while going through their physical therapy and now has a fracture in her leg. Inexcusable! Our family has not even been able to get an incident report because they keep delaying. No offer of restitution for extended care; nothing! For the sake of your loved one, DO NOT even consider using this place!

i've been discriminated since I've been here. There's only a few staff that treat you right other…read morethan that. These people are terrible. They didn't let me say goodbye to anyone when I left. They locked me in a room to isolate me. The patients here are great, this place is like high school there's so much drama between everybody. I learned nothing here. It's like a daycare for adults. If you want to come here, don't say I didn't warn you. oh and also there's bugs in the rooms. Corey was the best staff there is I loved her and I will miss her.

I was a patient here twice I received some of the best care that I didn't know I needed there's a…read moregood reason why I called them back when I didn't feel like myself. My experience with promises brazos valley was peculiar and I learned how to get my life back together here I know I can always count on the staff no matter what. In order to better yourself you have to try your best sometimes you just need a helping hand... this place was the helping hand I needed.

Best clinic I've ever attended. As someone in long-term recovery, I've attended several Outpatient…read moretreatment clinics in New jersey AND Texas. Of all the places I have attended over the years, the second I stepped into Symetria Recovery of College Station, I KNEW this was the place to be in order to get the help I needed. I was immediately apart of the Symetria Family. I wasn't referred to by a number. I was always referred to by name, welcomed with open arms, given respect, and most importantly, they believed in me. I was always honest with them and they knew it. The staff really made me feel like I was important to them. I have been recommending Symetria Recovery to anyone and everyone that will listen. They believed in me so much, they even sponsored me to attend Peer Recovery Coach Training classes and supported me 100% of the way, start to finish.

Great staff and client centered practice. Wouldn't recommend people to go anywhere else but here…read morefor their treatment needs.

Have a loved one there, they loose their clothes , don't wash them , water heater out often, dryer…read morebroken to dry clothes , lousy food. Tell you one thing then forget about it. Seems they don't care about their clients. Bugs in the building. They need to be investigated by the state and fined for their lack of general Care

DO NOT take your family members here. My grandma was there for less then 12 hours. they didn't give…read moreher any of her medication that she needs nor have any of her heart medication on hand for the next day. We had to rush over and demand they call 911 because she was going to die !! The nurse instead of calling 911 wanted to argue with us and we said call now !! she's now safely in the ER. 0/5 stars for this place, not sure how they can still be in business.

The doctors, nurses, OTs, PTs, and cleaning staff are superb!!! From ensuring my son had proper…read morevegetarian meals to ensuring he progressed and was able to be functional at home while continuing to heal, the staff went over and beyond in their respective positions. I only took a star off because the case manager we were assigned was not clear as to the discharged process. However once the director of the case managers was aware, he not only apologized and rectified the situation but also provided the same outstanding service we grew accustomed to from the rest of the departments. Over all a good place for our loved one to recuperate. Definitely recommend.

From the owner: CHI St. Joseph Health Rehabilitation Hospital supports patients recovering from complex illness,…read moreinjury or surgery with intensive therapy and 24/7 nursing care. Our team-based approach includes physical, occupational and speech therapy, complemented by advanced rehabilitation technologies. We offer programs accredited by Joint Commission in Stroke Rehabilitation, Hip Fracture Rehabilitation, Cardiac Rehabilitation, Amputee Rehabilitation, and Brain Injury Rehabilitation to support safe, high-quality outcomes. Patients and families also have access to interpreter services, support groups, onsite dialysis, and therapy animals that help guide recovery.

So glad I found Dr. Lightsey! She has already helped my back tremendously and I feel pretty…read moreconfident things will only continue to get better. She's not a one size fits all PT. She tailors everything depending on your individual issues and deficiencies. I truly can't say enough wonderful things about this place. It's really life changing!

Amanda really understands my needs and doing the stretches and exercises she shows me has already…read moremade a difference. Shes very knowledgeable about how the body works and she really listens.

Dr. Herman is thoughtful, patient, and very professional. He takes the time with each patient to…read morelisten to their concerns. He also explains what the next steps will be to get you the best possible outcome. This attitude is reflected in his whole staff. Diane

My partner and I were in a major accident in May and completed chiropractic care until early August…read morethen started physical therapy. Everyone there has been so kind and helpful especially Scott, it was amazing working with everyone there. They helped my partner and I return back to our normal selves and we couldn't be more grateful!