The Langford does a stellar job of bringing MRC Crestview's history of service and care for seniors…read moreto the south College Station area. I am proud to be a part of the team that serves our seniors with ICARE (integrity, compassion, accountability, respect, and excellence) daily. Residents appreciate that multiple levels of care are offered within the community to meet their possible healthcare needs.

This place is worse than pathetic! My mom has been there for some time now, and some of the…read moreemployees are great; others are not. Several times the caretakers have been agency employees hired to fill vacant spots. Many of the better employees have and are leaving, and I can't really blame them. This place is managed and run so poorly I can't even begin to describe. My elderly mother is recovering from a broken back, and was injured while going through their physical therapy and now has a fracture in her leg. Inexcusable! Our family has not even been able to get an incident report because they keep delaying. No offer of restitution for extended care; nothing! For the sake of your loved one, DO NOT even consider using this place!

My wife was there in November 1925 approx 1wk for physical therapy they were awesome but the…read morenursing care was pitiful they were very slow in responding to her request or answering when she needed help some were rude some just didn't want to do there job !.

To a certain extent, this review has haunted me. By that, I mean I've written it in my head…read moremultiple times in the middle of the night, I've started it over several times because it was not possible to include the names of each and every wonderful person and the service each of them provided and how they profoundly impacted the life of my family. There just aren't enough characters available in a review to tell you how important this service is or how each of us was changed by it. So for months it's been sitting in my drafts, but I finally decided to rewrite this review and try to make it as informational as possible. It started back in the hospital when the hospital arranged for us to talk to representatives from several hospices. Hospice Brazos Valley sent out a woman from the Bryan office who was lovely and respectful to my father and answered all my family's questions. She provided us with their book that ended up being a very useful guide that I read through several times, got our contact information and arrangements were made very quickly to have my father transferred back home by ambulance the next day. I was contacted by Wilbea Medical Equipment (through hospice), who came out and set up everything we needed before my father was discharged and trained me on how to use all the medical equipment. They were also patient as I took notes and repeated things so I could also train my other family members in how to operate the equipment as well. Honestly, they thought of everything. Several hours after my father was home, an intake nurse came and explained the process to us, made sure we had contact information, signs to post outside for having certain equipment and oxygen on site, another copy of their guide and literally went through every service and every question we could possibly have. My mother and I were also trained in how to administer medications we hadn't seen outside of the hospital before. We were given a schedule for nurses and home health aides to come out and care for my father and train us how to care for him between visits. As he rapidly declined, they quickly adapted to a more frequent schedule without us having to ask or advocate for his needs. They brought everything we needed as we needed it, including ways to administer medications when my father could no longer swallow. They were gentle with both my father and my family, and I do believe a community based organization like Hospice Brazos Valley has to be the definition of angels walking among us. This entire process didn't cost my family anything, which was hard to wrap my head around as everything had cost so much the prior 9 months. So it was fascinating to suddenly have supplies being provided if we ran low and not having to argue with offices over bills or coverage or make another run to Walgreens. The guide had so much information, I was glad to have my own copy to read in the middle of the night by my father's hospital bed. It included contact information for all their locations, a thorough breakdown of all the stages of hospice, how your loved one transitions and what each one means. It also contained a list of tasks to help get your loved one's affairs in orders, a page of local contacts for funeral homes, contact and explanations of home health aides and what they do, contacts for volunteers who could sit with your loved one if you had an appointment to attend, bereavement counselling and so much more. It was the most useful, tangible thing I held during the entirety of 2022 and I can't even explain to you how many resources I researched during that year once my father was diagnosed in early January. Their contact phone number handled everything, they even had stickers to put around the house so nobody would panic and not know who to call. When we had to first administer morphine, when we needed a message sent to a nurse, when we had a question about a service, it was the same number for all of it and the staff on the phone was equally as amazing as the staff that I dealt with in person. This included a middle of the night emergency we had, if we had needed a doctor or ambulance dispatched, and the first call when my father passed away. They did an excellent job preparing my family and I for each step as my father rapidly declined, and handled each of us very differently. I will never forget how kind they were to my mother or how many of my questions they answered privately because they could see the different needs each of us had. They really serviced my entire family, not just my father, in ways you cannot attach a cost to. The simple fact is, this was the most traumatic 9 days of my life. However, I can't think of a single thing Hospice Brazos Valley could have done differently to make it better, but I can definitely think of many, many ways they could have made it worse if they weren't so prepared and so compassionate. They earn every bit of these 5 stars and more.

Hospice Brazos Valley will always hold a very special place in my heart. I recently lost my father…read moreafter a long battle with cancer. During his last months of life, Hospice Brazos Valley tended to him at our home (Thank you, Kelly and Kalyn!). The care he received was excellent. The nurses were always respectful, efficient, kind, and prepared. They communicated well with each other, so nothing ever fell through the cracks. Hospitals could learn a lot from them. The day of my father's death, Kelly guided us through all that was necessary. I can't imagine what we would've done without her. I will forever be grateful for the care they gave my father and our family.

Inadequate care. Patients left alone for too long. Not enough rehab. My husband was left laying in…read morewet sheets from a leaking urinal from midnight until 5 o'clock in the morning after being asked for a Change of sheets art midnight

I would not advise letting this nursing home take care of your loved one. The house is dirty, and…read morethe patients seem unhappy and unkept. When I walked in to meet with Nicole, the director of the home, the patients were stationed at a small dining table staring at a wall. They looked extremely sad and disheveled. There are no nursing staff employed. You have to provide your own bed, dresser and TV for your loved ones' room. I put a $3000.00 deposit on a room for my loved one and was assured that if we decided not to go through with the placement, we would get the deposit back. Almost 2 months later, Nicole has not refunded my money, nor has she tried contacting me. I repeatedly asked her for an electeonic receipt for the deposit, which she NEVER sent me. She said that she would send the receipt over by email, and I NEVER received it. She has since changed her number. The phone numbers she gave me are:(979)450-5823 & (979)219-5429. Please, my fellow citizens, be VERY , VERY cautious of the people and businesses you deal with. I would not want ANYONE else to go through the heartache and frustration I am currently dealing with due to the relations and transactions with this nursing home and Nicole, the director.

Over the past 6 years we have had two parents in the CCU at St. Joseph's. My dad was there 6 years…read moreago due to a heart attack and quad bypass. The care he received was exemplary! The nurses were caring, efficient, and knew their business. This week my mother-in-law was in the CCU. She too has received exemplary care. From the moment she was brought into the ER until the procedure she needed was completed today all of the staff have been professional but warm and caring. The majority of my family works in healthcare...from a neurologist to an RN to a lab tech so we expect a high level of care and both of our parents certainly received it. I highly recommend the CCU and the med/surg staff at St. Joseph's Regional Health Center and am grateful that this facility is here near all of my parents.

This has got to be the most incompetent group of people I've ever seen you could die in the waiting…read moreroom and they wouldn't notice. Was sent by occupational health to er to get admitted been waiting 7 hrs so far. Would give it zero stars but app won't let me.

Dr. Herman is thoughtful, patient, and very professional. He takes the time with each patient to…read morelisten to their concerns. He also explains what the next steps will be to get you the best possible outcome. This attitude is reflected in his whole staff. Diane

My partner and I were in a major accident in May and completed chiropractic care until early August…read morethen started physical therapy. Everyone there has been so kind and helpful especially Scott, it was amazing working with everyone there. They helped my partner and I return back to our normal selves and we couldn't be more grateful!