I went to get food there for my grandsons birthday and I got food poisoning and couldn't go to my granddaughters recital I hope you know you ruined my day and probably took time off my life with that food poisoning and I am old and only got so long left read more

This is still our place to go if we want a fast food burger and fries. Everything is made fresh. Nothing is kept under a heat lamp. Fresh patties instead of straight from the freezer to the grill. Daily fresh cut potatoes for the French fries rather than straight out of the bag that was just pull out of the freezer. Quality has been consistent. Larger selection of toppings for your burger. Best fast food burger in the Midwest read more

no matter where you are or who you're with, five guys will always be waiting for you. They will find you when you need them most and fill you up with the warmth you love been longing for. The grease will drip down your arm as the burger throbs in your hand. The thickness of the patties will have you stretched out and sore after you cram down every piece into your mouth. The fries will slide down your throat load after load cause you just can't get enough. You will never regret giving your mind body and soul over to five guys. The ingredients are always fresh, wet, and crispy. Five guys is your friend, five guys is your home. Come for five guys, stay for the burger. (I'll have to revise for a review of the thick creamy milkshakes) read more

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10$ burgers and they have been terrible recently. toasted bun? NOPE warm cheese? NOPE! just cold cheese on non toasted buns for 10$ a burger. literally as much of a scam as it can get... never go here guys. the patties themselves are very greasy too. much better options around for CHEAPER that will toast your bun, give you warm cheese, and a good patty. and don't even get me started on the super soggy fries. TLDR: DONT COME HERE THEY GIVE YOU COLD CHEESE AND A NON TOASTED BUN FOR 10$!!! read more

This was my first time going here. Family dine in. The area was nice and clean. Customer service was good.

Earlier today my father and I were in the area and he said he was going to buy me a Five Guys burger. He had been telling me about how good they are but I had not tried them yet. Not only was dad right and the burgers were fantastic, but the fries were great too. In fact as a burger junkie, I can say Five Guys had some of the best burgers and fries Ive ever had. It was also a clean cool looking place, and the people working there are very nice and do a fantastic job. At first I noticed the prices were a bit higher then my normal fast food burger joints, but I very quickly found out the food at Five Guys Burgers is worth every cent and the portions are huge. Their "standard" burger is actually a hefty double burger stacked high with whatever fixings you like, and fixing are free too...I sure hope you are hungry. And the "small" fries were easily enough for both myself and my father, and we still had a lot left over. I HIGHLY recommend Five Guys Burgers if you love great burgers and fries and nice people serving you. On a scale of 1 to 10, its a very easy 10. read more

Terrible customer service today. Order thrown in bad sloppily and not helpful when I brought it to attention. Wont be back

I ordered a cheeseburger and shake to be delivered to my home on 3/2, from Five Guys (2929 N Rock Rd), using Door Dash. I paid $26.32 online, including a $5 tip for the driver. When I got a text saying it had been delivered, I found only the shake at my door (the driver didn't knock and was gone). I called Five Guys and was told "That's our fault; your burger is sitting here in our warming bin". I was told by the Shift Manager that he could contact the District Manager to refund me, but after 13 days, I decided to go in to the restaurant and ask for the manager. Again, I was told that the DM would need to approve the refund, and "It should happen", but 5 days later, still no refund. Yes, the driver should have questioned or asked about a $26 order and a $5 tip for an item that only cost about $5, but if the restaurant admits the mistake was theirs, and can't fix a simple mistake, I won't ever eat there or use either business again. Why don't people use their brains? read more

Now, I have liked 5 guys in the past, so getting what I got today? Leaves me scratching my head. This location was very neat and clean unlike some other locations I've been to. The cashier was friendly, but I never liked the fact that 5 guys has no combo meals..everything is purchased separately, costing more money...one burger, fries and drink cost me $14!!! For all that, you would think my bacon would be hot and crisp, not wimpy and cold. Thier fries are thier only saving grace..they never disappoint on the fries...but for my business, I need the complete package. Just fries ain't gonna fly...u gotta work it!!!! read more

My nephew was hired and was a great employee. Arrived on time and did his job. Got fired because he had the flu and did not show up. He followed protocol and called in an hour ahead of time to let them know because he was throwing up and now they fired him. The manager was rude and disrespectful on the phone and hung up before I even finished talking. read more

Recently I went through a fast and all I could dream and think about were these amazing burgers. So of course I had to stop in and get one! There are two options for the burgers, little or regular. I always get the little one because it is filling enough for me, but I can defiantly eat the larger burger with no issues but then that leaves no room for their amazingly tasty Cajun fries. The Cajun spice isn't to spicy but if your sensitive get the regular size. I love how they allow you to pick any condiment on the burger and they add it on there for you. Pickles, onions, green peppers, mustard, and so much more! It amazing how many options they have at no extra cost. Their staff is friendly, funny, and helpful. I love how the burgers are made to order, not pre-made like other fast food joints. They also use quality brand ketchup, not the fancy stuff nobody likes. Once your done here and super full, head over to the Rita's next door and get yourself some MANGO Italian Ice, they have it most days. It really puts the cherry on top to a perfect meal. 5 Guys is ultimately my fav go to burger in town. read more

Five Guys - Little burger - Burgers Near Me - Wichita, Kansas

Didn't call out my allergy, hoping I don't get sick. Staff wasn't friendly. I wasn't impressed. I won't come come back to this location. read more

Five Guys - Didn't call out my allergy, hoping I don't get sick. Staff wasn't friendly. I wasn't impressed. I won't come come back to this location. - Burgers Near Me - Wichita, Kansas

Was out when I decided this restaurant. Was also video messaging my sisters who'd been before. This was 1st time. WOW! I LOVED my made to order cheeseburger and fries. Barely finished the burger and agree with another reviewer who said finishing limited the fry intake. Was only able to eat few of those delicious fries. Worth the price. Will definitely be back! read more

I have very small hands. These burgers are smaller than my hands. The price is over the top for something that isn't even filling. I would order at least two burgers if I were you. Tastewise, the burgers are delicious. They're greasy, but don't mistake the juices coming from the meats and extra toppings for grease. I'm not a big fan of their fries but a side of peanuts is a must (unless you have a peanut allergy of course). If you're low on dough this is probably not the greatest burger joint to go to. read more

Jessie J. took my order and was super friendly. Everything was clean. Workers were happy and the food was good.

On the rare occasion I want a burger and fries, it had better be good. Upon my lastest craving, I decided to go to Five Guys after hearing raves about them and their fries, in particular. I ordered a cheese burger and their "famous" cajun fries. The cheeseburger was limp, greasy and tasteless. The fries tasted like salt with potato-y undertones. In addition to the assault on my taste buds, the music was BLARING to the point that I could not talk to my dining partner despite the fact that we were two of maybe eight people in the restaurant. For some people it's all about quantity. Yes, they give you a giant heap of fries, but when it tastes like that, who cares. I do not understand all the praise for an amazingly sub-subpar product. I will never go back. I'd rather eat at McDonald's and I abhor EVERYTHING about McDonald's. read more

This place was defiently was the doctor ordered. A reg. size fry can easly feed 2 people. The mini burger was plenty for reg. hunger. Very your very hungry go for the Reg. size burger. NO complaints about either of my visits in a week. Will be back. Peanuts while you wait. I personally love the all the way burger minus onions add bbq sauce! read more

I expected these fries to be out of this world. I have to say I prefer may other places over this restaurant. I did like that you could add veggies to the grilled cheese but it was small and for $4 I kinda expected more. I won't avoid this place but won't be going regularly either. read more

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Okay, but let's be clear: This is a burger joint. If you want anything other than a burger and fries go somewhere else. Great burgers with the full gambit of toppings, cooked fresh, and served with thick cut fries if you like. Best burger in Wichita, KS! read more

Five Guys - Willy Wonkas of Burgercraft - WashingtonPost.com 2000 - Burgers Near Me - Wichita, Kansas

I really love the burgers here n ubhave the choice of a bun a lettucr bun or just beef in a bowl the fries are amazing an r cooked in peanut oil so they r healthier for u The customer service is amazing Ricardo Charles joshua and t.j. arr amazing and do everything they can to make the customer happy and satisfied if u want great service and amazing burgers this is the place read more

This is actually my first review on any restaurant, so bare with me. First, I think the things that bothered me most walking in the door was how loud the music was blazing. I'm a bit hard of hearing, and it still bothered me enough to decide not to dine in. Otherwise, the appearance was clean and "open" feeling. I got a kick out of the bags of potatoes staked up along side the ordering register, advertising that they cut their fries fresh daily. The gal at the front counter was VERY helpful in explaining how their system worked (considering this was my first visit to any Five Guys). Again, it was a bit hard to hear over the radio. I really like the idea of selecting your own fixings and sauces. I ordered a regular bacon cheese burger with lettuce, pickles, sauteed onions & mushrooms, and regular fries and a Coke. One thing to keep in mind, the "regular" is 2 hamburger patties that are a little smaller than a quarter pounder patty. The fries are done home-style, and served in a 12 oz (I am guessing) cup (oh and they pour a few extra in the bag for good measure). The burgers are wrapped in aluminum foil, which I kinda see as a downfall for take-out, as it tends to trap steam. As I said earlier, I decided to take the food to go, and I think that kinda hurt the overall taste for me. By the time I got back to my apartment, the bun was a bit soggy, and the lettuce was wilted (kinda understandable). One thing I didn't like was that the pickles they used seem to be a "sweet" pickle, as apposed to a dill pickle. The fries were very good being home-style, and seasoned just right (I got the regular seasoned fries as apposed to Cajun fries). I was glad that they kept their taste and texture driving back to the apartment, so kudos there! Overall, I'll probably stop in again in the future, however I've gotten my initial fix and experience of the place. I can agree that it's better than anything you can get from the other fast food chains (especially the fries) but I sure hope the loud music is a one-time issue. I docked 2 stars because of the music, and the soggy take-out of the burger (aluminum foil I suspect). I would have only docked 1-1/2 if it was an option on yelp. read more

Decent burger, nothing really mind blowing, but ample portions and good taste. I'm not a big fan of the fries, contrary to the numerous signs and awards they have posted around the restaurant. The kicker is the price - burger, fries and a drink, $12(!). I like to take the family out to lunch occasionally, but $50 for a lunch is outrageous. Staff was friendly, albeit loud and carrying on a fairly vocal conversation during my visit while I was eating. I'd go back again, but not go out of my way. read more

We stopped by Rita's (affiliated with Five Guys I believe) during their Grand Opening (May 16, 2014) in which they offer free medium Italian Ice all day so I thought why not give Five Guys a try! It was around 6pm and there was a line ahead of us. Menus are nothing special.. just burgers and dogs. What I like the most is that they made the burger fresh (in front of you). While I was waiting to pick up my Bacon burger, something at the kitchen smell really great. Somehow it wasn't the case when I finally got my order. Needless to say I was a bit disappointed. The meat is really flavorless (and yes.. I know... that's where ketchup come in...) Just a normal burger to me. Maybe a teeny tiny overpriced. read more

My second time ever going. I remember the first time I went thinking the burger was good but didn't live up to the price. More of the same this time. It's a nyce size burger that taste pretty darn good. But you will have to dig a little in your pockets to eat here read more

Terrible service today at 5 Guys. The gentleman behind the counter was rude and wouldn't look at us and so was the lady that handed us our food. read more

Michelle was really rude and staring at me saying I do not understand your weird accent you should go to Taco Bell. It was terrible

Tried Five Guys today. Walking in it's very open, and plastered on every wall are posters of all the good reviews they've gotten from all over the country. I thought that was kind of obnoxious. If the food is good, people will come to eat it; you don't need to get all up in people's faces about how amazing your food is supposed to be. Saying that, all the people who wrote all those reviews have clearly never had a proper burger and fries, because my meal was without a doubt, the worst burger and fries I've ever had. I had a little burger, my husband had the regular cheeseburger, with 2 drinks and 1 fry, and our total was almost $20. So rather on the expensive side. They wrap their burgers in aluminum foil, which is awful because it causes the bun to become extremely soggy. There are few things I hate more than soggy bread. And the burger itself was virtually tasteless and almost dry. It seems like their fries are a cross between steak fries and crispy fries, and the result is a blasphemy to the idea of french fries. Very greasy, not hot, thick and limp. There was not a crispy fry in the whole batch. Burger King makes fries 5x better than Five Guys, and that's sad. I wouldn't mind the quality so much if they were dirt cheap, but for how much they charge for such a sub-par product, I will never eat there again. Disgusting. read more

Getting through the line was fairly quick. Plenty of options on the menu to customize your order. A regular burger means two patties so get the Little if you don't have a big appetite. The fries are crispy and plentiful; they will throw in an extra little bit on top of your normal serving. It can be a little loud at this location between the open kitchen, the tile floors and walls, and the music PA system. But I keep coming back for those burgers and fries!! read more

The burgers are HUGE and delicious. They're very good lettuce wrapped as well. We can get a large fry and feed our family of 5! One of our favorite places in town for a quick burger fix read more

First time I'd ever eaten here. Great food! Yeah, a bit pricey, but really liked the abundant fries and free peanuts!

Five Guys Burgers and Fries was my destination for lunch today. Going in any place that openly displays it's accolades on just about everything (the walls, the windows and even the cups) it kind of bothers me. I'm reminded of a Kitchen nightmares episode where Mr. Ramsay removed the sign of a restaurant essentially saying the food should speak for itself. So how did it do? Well, one of their signs states that the food is cheap and delicious. I ordered a hamburger standard (lettuce, pickles, tomatoes, onion, mustard and ketchup), Cajun fries, and a soda. It came out to roughly $10. On a plus side the hamburgers can have as many toppings as you want for no additional charge, and they serve everything in a bag which they fill with fries in a manner that reminds me of "getting the hook up" back when I was in highschool. (They fill the cup, put the cup in the bag, and then stuff it full of fries). A good value, Yes. Cheap, no. The food was comparable in quality to that of Southeast Carryout, that Cajun seasoning on the fries was ok, but left a strange aftertaste on the palette after consumption. The soda, well it was pop. I read the cup as I was eating my meal, seeing all the accolades they had gotten and one thought crossed my mind: whoever gave them these awards has never tried a Bomber Burger here in Wichita. For about the same price you get a better burger, Fries, and a mug of beer. As for the other things that make a restaurant amazing: The service was helpful. They explained how the menu worked, asking if I had been there before or not, and gave approximate serving size for the fries (enough for probably 2-3 people). The other point is cleanliness. I showed up at 1 pm to a restaurant with 8 employees and as many customers (most of which were seated). The tables had for the most part been bussed of the bags and fries, but nary a rag had wiped them yet. So instead of the relative warmth near the front of the restaurant, I sat at their "bar" that looked out at rock road. About the time I had gotten up and started into my burger they got to cleaning a few tables and then went to restocking the mostly full soda station. All in all I give this place 3 of 5 stars because they advertise greatness and under perform. The food is good but not the best in town. It's slightly above what one would expect from Spangles, yet under what you might expect from the comparably priced Smashburger, and miles behind Bomber Burger. read more

Others may gripe, but I love the food here. It is an old fashioned "grease" burger and fries, meaning it is fried, not grilled. So yes, it has some grease. BUT WORTH IT. We get the little burgers because they have lots of toppings when you order "all the way". So full of toppings it's hard to keep the buns on. The regular fries are plenty for 2-3 people. They cook up the portion for you and give you all of them, which fill up the cup and spill over into the sack. They have cajun spice for them, but its too much spice for us. I have had the cheese veggie sandwich and think it is just as good as the burger. They also offer w/out bun on lettuce. Our fave order is small burgers, all the way, and a regular order of fries to share for $12. They offer unshelled peanut for eating pleasure while you wait. EAT HERE YOU BURGER LOVER! read more

Went to 5 guys for lunch today and ordered the cheeseburger with fries. I was surprised the menu did not seem to have any price bundles and would recommend that for seamless ordering. The burgers were very delicious. I was surprised to find a cheeseburger comes with two beef patties as well. The fries were excellent as well, most likely because both products are freshly made. Definitely worth the price despite being a little pricey. read more

I came in with my children and tried to order our dinner and in the process was treated HORRIBLY by an employee named Michelle. She was extremely RUDE and disrespectful. She should be fired immediately. I will NEVER go back. read more

I remember why I stopped coming here. The fries are a total ripoff now. They used to add another scoop in the bag, now they just barely fill the cup. We specifically asked the cashier if they still add the extra fries, he said he'd put in a "handful" -- there were literally four fries. Four. We would have paid for more fries had he bothered to be straight with us. Eat here if you want to stay hungry. The regular fries used to be enough for 3-4 people, now they barely feed 1. read more

This place is pretty expensive relatively speaking. I also dont like that everything is perchased seperately (no combos). However, the hamburger was great, and they give you way more fries than you order (kind of fill your bag with them) and the fries are fresh cut. Cost is only an issue in the absence of value, but I think for as cheap of what they're selling here is, it's priced a hair high. read more

I have heard a lot about Five Guys and thought we would try it Sunday afternoon. We were extremely disappointed. We had to wait (for fresh hamburgers) yet when we got it, it was room temp. The meat and the bread were far from fresh. Definitely will not go back. read more

Poor service. Ordered online and waited 20 minutes after arriving. Employees showed no regard to the wait. Burgers were cold and fries undercooked. We live 2 minutes from the restaurant. read more

Burger was great! Fries I've tried them twice....regular VS Cajun AND well I'm still not impress with them:-(

After reading so much online about how great Five Guys is online, I finally got around to trying them out. Unfortunately, that try will likely be my last. I ordered a double burger and regular fries. When I was there, there was another patron waiting for his take-out order. He ordered first, but my number was called before his. I think I got his burger, because the toppings were not at all what I ordered. Since it was take out, I ate the burger with the incorrect toppings. Toppings aside, my problem was the the burger was not juicy in the slightest. I'm guessing it was way overcooked. The fries were fresh cut, and had a good potato flavor, but were limp and soggy, even when I sampled one out of the bag right as I left the restaurant. The prices are a bit on the high side, but I don't mind paying for a really good burger. This just wasn't very good. Many other good burgers in town for the same price. I didn't dine in, but I don't think I'd be in any hurry to anyway. The place is kind of cold feeling, plus they are one of those restaurants that have adopted the obnoxious practice of giving guests peanuts and allowing shells to build up on the floor. Besides the obvious middle finger to those who may suffer from peanut allergies (I am not one), what the heck to peanuts have to do with burgers anyway? read more