Future visits will be compared to this experience: 1. When I approached the counter, the manager acknowledged my presence. 2. The manager apologized for my long wait 3. When I ordered the Classic Combo, I was asked a. The Little Burger or Little Cheeseburger b. Regular or Cajun Fries Of course, I was also asked if I wanted a shake with my order. Which I turned down as I would be filling up on complimentary peanuts. read more

Five Guys - Little Cheeseburger - Burgers Near Me - Lewisville, Texas

My go to when I want a solid cheeseburger. All burgers are made to order - freshly cooked and just how you want them. Their fries are good but really large portions so normally I just have a burger. Their soda machine was out of Diet Coke and when I told the worker he handed me a bottle of Diet Coke. I really appreciated that! read more

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Came here for the April BOGO promotion as did many others. I have to commend the kitchen staff and manager who were quickly working through the storm of orders and getting things out fast. I haven't been to Five Guys in a long time and the burger tasted fresh, but seemed to lack flavor and seasoning for me personally. The fries helped make up for that, but it's all a little tough to swallow with the prices these days. And this is with the BOGO promotion in mind. I hope this location continues to improve on its food quality and will maybe give it another chance read more

Five Guys - Burgers Near Me - Lewisville, Texas

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Honestly I love the burger and the dog with bacon. This place is amazing it's one of my go to for a good juicy burger. Service is hit or miss but the food is top notch h and the Cajun fries. I may just get the fries now read more

I don't get the hype for 5 guys . 13 dollars for a sloppy burger that is like eating a meatloaf on a bun is not worth it. Your burgers are not well put together and fall apart because the buns aren't big enough to support the meat. You can get a WAY better burger at America's best wings on buis 121 for 9 dollars that is better in every way. read more

This place closes at 9:30 not 10pm. I walked in at 9:30, and the whole crew was standing around doing nothing. One guy said, "yeah we're closed" and waved for me to leave. This isn't the first time this has happened. If you want food, come at least an hour before they close. ATTN CORPORATE: Please update your hours to reflect true hours of operation. The time listed on the door is misleading based on your staff's behavior. read more

Five Guys - Burgers Near Me - Lewisville, Texas

This was the most amazing burger in the State of Texas! Best fries ever !wish them much success Five guys deserves the highest rating! Thank you . This was clean and everything was perfect! read more

Haven't been here in a while. 12.89 just for the cheese burger. Insane! Won't be going w.

This place is great. the food is really good and the staff has been friendly. Clean inside. Love the peanut stations to grab some for snacking. Burgers were delicious. Cajun fries are extra seasoned. havent had a milkshake yet. read more

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There was only one person working, and they were a frizzy haired, condescending, a-hole. I don't remember the last time I just walked out of a place while ordering. I remember there used to be 6 or so people buzzing around the kitchen, this place is a shell of what it used to be. I would rate the overpriced burgers, but we didn't make it that far. read more

Did not have a great experience. Walked in and there was nobody in line to order. Saw 3 employees and they all just kept me waiting, almost seemed like they wanted to avoid me. I was there for a pickup order, my food was just okay. I ordered a strawberry shake and they said they could not make it because the strawberries were moldy. That turned me off to even wanting to try my food. Overall was a poor experience read more

My husband and I stopped into Five Guys for an afternoon snack. Five Guys is very nostalgic for us. We have had many meals at many different Five Guys locations in college. We were very excited to eat here once again after almost a decade! We had dinner plans, but I couldn't go without food for much longer so we decided to share a double cheeseburger and fries. This location is smaller than the other locations we've been to. There is not much seating area. We decided to sit by the window on the bar stools. There also use to be peanuts, which I noticed there weren't peanuts at this location. The burger, although small, was absolutely delicious! Just like we remembered. The fries were never my favorite, but still fries. We were a bit taken back at how expensive a single meal has gotten. For the price we paid, we could have gone to a sit down restaurant with bigger portions. read more

For a place that appears kind of beat down and ratchet, the burgers are Q U A L I T Y. The meat is well cooked, their unlimited toppings options of grilled onions, mushrooms and jalapeños are a must, and their fries are thic and delicious . I love how you bc an get Cajun spice on the side and peanuts are always fun to munch on as we wait. Service was great they were friendly and willing to answer my questions! read more

Five Guys - Burgers Near Me - Lewisville, Texas

Me and my partner came here and order to go and we were waiting for a while for our burgers we saw that they were out and no one was attending to it. Three people that order after us got their food before us and they finished eating before we got our food. It's very bad service. I heard an employee taking bad about another employee. They need to do better with employees. read more

Five Guys is about 5 ft deep. Talk about a steady decline, come to this place and find out what it means ... absolute disaster. I'd have a hard time letting my dog eat in here. Every table a nasty mess and floors filthy. Inattentive, lazy staff. Paid over $20 for fries, a soggy cheeseburger and drink. Had to ask for a new bun, it was so soggy. Honestly wanted my money back. Could have done better at a Jack-in-the-Crack. You do get free FLIES (not fries) here and you don't even have to ask. I wish to extend five GOODBYE's to the Five Guys ... you won't be seeing me again. read more

Five Guys - The soggy bun it came with vs the new one I had to ask for. - Burgers Near Me - Lewisville, Texas

I stopped in after 10 hours on the road at 8:00 on the 17th. I have no idea of the employee's name but she was incredibly helpful and friendly. It was nice to have a kind person help after a very long day. Keep her around as an employee, it's good for business. Food was accurate and as always, good. Service made the difference. read more

This is what $5+ order of fries now gets you at Five Guys. The fries used to be spilling out of the cup and all over the bottom of your bag. I'm afraid to open the burger. Maybe it's smaller than a quarter! Unacceptable and hard times! read more

Five Guys - Little Fries - Burgers Near Me - Lewisville, Texas

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I don't usually leave reviews but this place was so bad I couldn't help myself. This location is terribly ran. Customer service is terrible. Very incompetent kids with bad attitudes. read more

Recently visited on a Tuesday evening, with two daughters. 1) tried different styles of burgers, everyone complemented the beef - tender with flavor. Fries were very tasty! 2) Location was ok ... 3) Prices are a bit high for casual dining - this impacts our frequency of visiting. read more

Insane prices. $42 for 3 burgers and a large fry. Fries were soggy in grease and they barely filled up a large cup. Remember 5 guys used to almost fill up the paper bag with fries. I do. I won't be back. read more

This places consistently gives a lot less than the normal amount of Five Guys fries. Typically at all other Five Guys locations a large fries fills up the bag half way and 2-3 people can eat them. This location they barely even fill the cup. This has happened 3 times already. I won't go back to this location. read more

Again, we ordered to take out and these guys cannot make a hamburger as we ordered. Mine was with jalapeños and mustard that I never ordered. We just realized all the wrong until we are on the house.... come on guys, is just a hamburger!!! How hard it can be??!!! read more

Five Guys - Quarantine mode - Burgers Near Me - Lewisville, Texas

I really wanted to like this place. Even though my Texas Burger Bucket List is world famous (to me), not every place can be a winner. I told Ricky to take me somewhere for a good burger. Five Guys has a good reputation, so I expected a lot. What I got was a run of the mill burger and fries. It wasn't bad, but my taste buds said "we're still waiting". Unfortunately, my review matches the rest of the reviews. For that much money, you truly expect more. Might be back, might not! Sorry Guys. read more

Five Guys - Bacon cheeseburger, my way, and plenty of fries! - Burgers Near Me - Lewisville, Texas

The customer service here was top notch! We literally pulled into town from Houston starving less than 10 minutes before closing. My boyfriend is diabetic (they didn't know) and they made us the best burgers and fries we have had in a long time. Thank you to the team that provided us with delicious food and smiling faces. I forgot how much I loved Five Guys. Excellent! read more

hamburger had sat on the grill for a while and was the size of a hockey puck. not a great experience.

Been to Five Guys in many states, but this one sucks @$$! Lazy cooks in no hurry to get your food out so expect COLD FOOD. The entire staff of (5) was huddled up making chauvinistic and rude comments toward women. AVOID THIS FIVE GUYS LOCATION AT ALL COSTS!! read more

Since when did five guys stop adding fries to the bag? Just spent a lot of additional $$ to get it delivered and our fries looked like this and there was none in the bag. Had I known that they weren't gonna add the extra scoop, I would have gotten a bigger size. read more

Five Guys - Empty bag..... - Burgers Near Me - Lewisville, Texas

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Five guys are a no no when you are on a diet. It just fits perfect to Texan tastebud especially their cajun fries and complimentary toppings you can request! I usually go for a little cheese burger with basic toppings and add additional jalapeño peppers. It fulfills me so much. Although price is little higher compared to other fast food joints, you can always share a coke or fries with another person making the total to be close to $22. Tip: i definitely think regular size fries is for 2, not 1. So dont be too greedy and just control your portion if you are concerned with any binge eating or calorie limits. If you have that slight British kind of mind, always complement malt vinegar with your fries or burger. Great option to enjoy at the joint. read more

Five Guys - My little cheese burger that wont keep me little . But it satisfies all my nutritional demand for the day - Burgers Near Me - Lewisville, Texas

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Terrible dry meat, beat up inadequate bacon, no condiments or lettuce/tomatoes unless you specify when you pay. Complete rip off. Never come here. read more

My parents and I went, we spent $52 with 3 hotdogs and 1 large cup of fries. Even actual restaurants are cheaper sometimes. A large cup of fries almost $8, they are horrible, a simple hot dog almost $9. read more

The quality of the food has taken a dive since it's inception. Each time I order very specifically they just can't get it together. I suppose if I ordered every topping they have it would be easier. Don't allow yourself to be fooled that these kids aren't high af and can't concentrate enough to get your shit right. All other locations are just better... read more

Burgers are still good if you like a greasy messy burger which I do. I ordered a large fries to share normally it's enough for 3 of us because they use to put extra in the bag but this time none in the bag and the cup was only 75% full. $8 for fries you can at least give me the full cup of fries see pic. They were super greasy too. read more

Five Guys - a cup of fries and a bag of chips - Burgers Near Me - Lewisville, Texas

Hot Mess Express. Orders are never right here & customer service is DEAD. Don't waste your time. I ordered my food, get it home & it's wrong. Drove back up there because this SAME thing happened the last time I ordered. and the worker wasn't apologetic at all. read more

I came to this location on a weekday for a late lunch. Apparently the lunch rush got the better of the location because it looked I like a tornado went through there. Napkins on the floor, dirty tables, fries strewn about. The cashier that took my order was deflated like a balloon after a kid's birthday party. She wasn't friendly and when I asked for a suggestion on what to get she didn't respond. I went with the hotdog with mustard and fries. The service was relatively quick in about 15 minutes. The fries were popping hot and fresh. My hotdog was split in two which may be how they are supposed to be served here but I'm not sure. I would have preferred it while but the flavor was good. Definitely not a cheaply made hotdog. The food was good but the location's appearance left much to be desired. read more

Five Guys - Burgers Near Me - Lewisville, Texas

If you want a hockey puck burger, greasy luke warm fries, then this is the place for you. So disappointing! I swore I would not go back but did so after a previous bad experience. Yep, same old crap, just a different day. read more

Only Jesse showed up to work tonight, but he showed up strong. The food was delicious! Really appreciated Jesse keeping the restaurant open, providing great service, and enforcing masks inside while still running the restaurant. read more

Five Guys - Jesse working hard! - Burgers Near Me - Lewisville, Texas

My favorite burger!!!!!! I love the very fresh REAL POTATO fries!!! I miss the peanuts. Since COVID19 we stay home and order in or pick up food, so no more peanuts. read more

We have had burnt burgers with old tasting bacon the last three visits. One time we went back and had the order redone. Tonight the large fries that cost $7.69 plus tax was not even a full container without any in bag. It wasn't even enough for 2 people. Five Guys have always been our go to spot for burgers and fries but not anymore. I think this location may have ruined all locations for us now. read more

Dropped in late on a Sunday evening and had a terrible experience. I haven't been to a five guys in a long time and the craving hit me as I was passing by. I turned around and regretted it as soon as I started placing my order. The young man taking my order also was a cook. He handled the cash register and the cash with the same gloves he had been conking with then went back to cooking with the same ones. He saw me watching him and he did finally change gloves but I wondered if this would have been done if no one was watching. He also was impatient with me at the register. Having not been there in many years, I was unfamiliar with the menu and had to take a minute to order. Fast forward, it took A LONG TIME to get my order. 30 min in fact. Only one person was a head of me and one person came in after me and they both received their order long before I did. I only ordered a cheese burger and fries which cost me close to $20! I took my order to go to the hotel next door. So I was opening my food less than 10 min after the meal was given to me. Hands down the worst burger and fries I've ever had. NONE of the fries were cooked and the burger was so sloppy that I could not pick it up to eat. It was loaded with mustard which made it taste like I was eating mustard from the jar. I ended up throwing the entire meal away after only eating a couple bites. I could say so much more but I'll just leave it at that. I will give them another try one day because I know this is atypical for a five guys but this visit left a bad taste in my mouth, literally. read more

5 Guys used to be the one place I would eat a burger, other than homemade. Unfortunately, they seem to be resting on their laurels. We ate there about 6 months ago and I was rather disappointed on how small the actual hamburger patty was. Service was slow. Tonight, the whole experience turned us off. Four guys were on the line. Seemed like that was plenty. There was a mother/son in front of us, and the 2 of us. It took awhile for one of them to come over and take our orders. There were only 2 tables of customers and 2 people waiting for food. We went to get a table and all 11 tables were dirty. I asked someone behind the counter if they could clean a table. When he came out he said they had been really slammed. Then he proceeded to clean the table by brushing all the dirt to one spot....with his hand. Then knocking it into the dust pan. The other tables were cleaned the same way....just dusting off crumbs. Nothing used to actually clean them. We were so grossed out we took our food to go. The food was ok, but spending $24 for 2 burgers and a fry makes us feel it could have been a lot better. read more