Ordered take out from here via online ordering. However, I learned something new tonight, they do not finish your order until you are actually in store. Which means your burger will be close to done when you arrive but it will be assembled when you arrive and they fill the fry order last. So depending on how much of a hurry you are in or how fresh you like your burger or fries can be a blessing or a curse. My food today was fresh and good, no complaints. read more

Ordered a little bacon cheeseburger and fries through DoorDash. The burger looked perfect but tasted funny. Not sure if the meat was seasoned weird or if it was old going bad but I couldn't finish it. read more

This used to be my favorite place to grab a burger and fries! It was quick and absolutely DELICIOUS! Still is... But I can't take my family there to eat but maybe once or twice a YEAR! It has become one of the most expensive places to eat! WHY should a family of four pay close to $100 for A burger, fries and a drink??!! Like I said ; the food is Great, the workers are fast and friendly- but it's still fast-food!! And it's like eating in a school cafeteria; you're NOT Paying for the ambience... Do the ingredients cost that much??!! Like I said, Love the food! But I can't get better, and more of it- elsewhere. It will remain a long while before we return.... read more

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This restaurant has gotten way too expensive. Very nice people, but a milkshake, little bacon cheeseburger and a regular fry that was burnt, with a tip came out to $27 for one person. Pick up order. read more

Five Guys - Overcooked fries - Burgers Near Me - Jacksonville, Florida

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Still as fabulous as always! I feel like Im eating steak on a bun here. Staff is friendly, all food is cooked to order, and free peanuts while you wait! Absolutely love the excess overfilling of fresh cut french fries! Probably way more than you can eat in one sitting but they reheat good in the air-frier (don't overcook them or they will get too hard). This location always seems clean and plenty of seating. I like that you have a choice between tall or regular tables. read more

The Hamburger was good fries hot and plentiful the delivery on time to my front door.

Workers were friendly and the food was good. However, the dining area was a disaster. There was food waste everywhere. The floor and a few empty tables looked like someone had a food fight. read more

Fun place to grab a quick bite. Service is energetic and friendly. Food is fresh and I love the home made fries!

It was just Ok, FF Luke warm The Cost for what I received Definitely Not Worth it. Taste nothing special Sorry it is what is was a burger & warm fries & a drink. read more

Ren was super helpful and hospitable! Thank you so much! So excited for my cheeseburger! :)

Having ordered online at this location for going on 3 plus years. It's a superb location. Very comparable to location off of Hodges Blvd. Every Bite makes you feel proud to be American. Don't forget to try the Cajun fries! read more

I moved here from the DC area which is home to 5 Guys. Many lunches were spent at their original location with my friends and co-workers. It was easily my favorite burger destination, so I was very excited when they opened their first location here in NoFla. Made a few trips to that 5 Guys, but not as many as I would have expected. When this 5 Guys opened near my neighborhood, I was equally excited - but my excitement never met my expectations. The service at this particular location (and the other Jax location) is never better than OK and often times lackluster. During Covid - I've used their Order Ahead service thinking that it would be a faster/easier way - but it is neither. They've made upgrades to the ordering process and it has improved. But the service once you reach the restaurant is not so great. When you pull up to the restaurant, they ask you to call them. This is to keep the fries the freshest, they don't start cooking them until you get there. I applaud this, but I've tried this on several occasions, only to wait 30 or more minutes for my order - on two occasions, they told me they forgot about my order :( I'll keep trying - hoping they can get it right (or at least better) read more

Although I'm not a chain restaurant fanatic, I can't help but love me a burger from 5 Guys from time to time. I particularly frequent this location because it's only a couple minutes away from home, and doesn't get overbearingly crowded. The food is always made fresh to order in their open kitchen area so you can stand there and drool as your creation comes to life. There are 15 assorted toppings to choose from to suit your tastes or you can go for the gusto and order a burger with everything...either way the toppings are free of charge. My Creation: Bacon Burger with ketchup, mayo, lettuce, and grilled onions I love that first bite...when you get that crunch from the bacon and the juicyness from the burger...and FYI...the "Little" sized burgers aren't actually small, they're quite sizeable, but I'm a freakin' pig, so I always get the regular version, which is huge. Fries: I always get the smallest size, with good reason. They give you a LOTTTTTTT of fries. Like fries for days kind of fries. They're hot, fresh, and tasty, and you can either get them regular flavored or cajun flavored. Service: Never had a problem here, even during the lunch rush, and I've been here on quite a few occasions. Nice people, awesome eats, and fun atmosphere! Thumbs up for 5 Guys! read more

Five Guys - Little bacon burger and fries - Burgers Near Me - Jacksonville, Florida

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Great burgers. Service is slow. They seem to have the same problem that all restaurants are having. Not enough people.

I enjoy Five Guys....especially their generosity with the fries(seriously, can you imagine McDs being that generous?). They amount of choices for toppings is a plus as well. Sidenote: Every Five Guys is terribly cold on the inside....EVERY! read more

Five Guys - Five guys interior - Burgers Near Me - Jacksonville, Florida

Clean your store, and do something about those nasty bathrooms! Not one table was clean, nor were they cleaned while we were waiting. The floor was sticky and dirty Both soda machines ran out of ice, and the bathrooms. Wow. The men's room was out of order, so I accompanied my kids into the ladies room. It smells like a sewer break is imminent. Even with a mask on, the smell was overwhelming. So gross. It was only after we had received our food and we're walking out that I saw someone come out with a broom. Meanwhile, there were two cashiers dancing in the kitchen. Won't be revisiting this location any time soon. read more

Hot dogs are good, while burgers are too thin and overcooked. Prices are out of control.

If you're looking for a fresh greasy cheeseburger w fries pop in here. They're fast and delicious. It's gonna cost ya . They're about $10 a burger , sides n drinks add up quick . But sometimes that's what the doctor ordered. read more

Love "Five Guys"! Always quick and friendly service. Burgers and fries are delicious although my favorite is the BLT. read more

I'm completely UPSET. I'm on my 30 minute lunch break, ordered curbside pick up. I called the store 30 times for someone to come outside to bring me my food. No one answered. I couldn't walk inside the store because I have a hole in my shorts, Hence the reason for me ordering curbside for a reason. I finally got through 18 mins later and all the GM Chance said was "I'll refund you sorry"... I appreciate the refund but the sympathy could of been way better:" being that I sat outside your store 18 mins, with no answer. The phone was ringing not sure why the staff were ignoring calls. I won't be going here for a while. UPDATE: Today is 08/24/20 & I still haven't received a refund for my order that was never fulfilled. Five guys isn't cheap. read more

Five Guys - the inside of a car - Burgers Near Me - Jacksonville, Florida

Five guys. I love em'. Good burgers cooked to order. On the pricey end but worth it to me. And they have never gotten my order wrong. Imagine that. read more

The food is always pretty solid, the price is a bit high for a fast food style restaurant. Obviously better quality fries and burgers than McDonald's or Wendy's etc but can't really validate the price for me. The service has been good no issues there. Always a solid choice if you're hungry. read more

YUM! Never fails to deliver the best burgers when I have a craving for cheeseburgers and fries and I don't want to cook at home! Awesome service and, as usual, didn't fail to deliver freshness! read more

Mines and the Mrs' meal was $25 give or take for two burgers, a medium fry and two drinks. I forgot how expensive five guys was. I have never been impressed with their burgers and compared to other fast food joints, although some people don't consider Five Guys a fast food joint I've had better. Their sweet tea was definitely not sweet so I opted for a drink with the Coke freestyle machine. The burger kept falling apart since the bread was so soggy from the grease and fries were meh. I use to eat at Five Guys every once in a while when I worked on south side since it was just the closest burger joint to my job. Still expensive and unimpressed. read more

Five Guys - Burgers Near Me - Jacksonville, Florida

Well if your looking for a good burger quick this is my favorite fast food spot. All their ingredients are fresh and the flavor profile definitely shows it. The adult versions of their burgers come with two patties and the kids version is one patty. They cook all their burgers well done but the they are always juicy. I always get a bacon cheeseburger and I prefer some A-1 on it. My son loves Mc Donald's happy meals and swears they make the best burgers. I tookk him here after church and his mind was instantly changed. He not only devoured his burger but ask for more. The fries are always fresh as well and they use peanut oil. So if you have a peanut allergy here is your warning. The offer fries regular and Cajun style. Cajun style is a blackened style and has a little spice to it. They do what their name suggest, They make a great burger. read more

A bit pricy for a meal for twp,but you do get your monies worth. The fries are abundant and all burgers are freshly made. I ordered the veggie and my son the bacon cheese burger and neither one of us could finish our sandwiches in one sitting with the fries and drink. The veggie is composed of grilled veggies on a bun, mushrooms,onions, peppers etc. Perfect for someone like me who doesn't eat red meat. The bacon cheese burger had what appeared to be two large patties in it. It cost was about 25 for two (my son' burger was almost 9 by itself),but the food can not be compaired to mcdonalds or burger king. The wait wasn't long, but while you are waiting you can help yourself to peanuts. read more

Five Guys - The veggie sandwhich. Grilled and not greasy at all. - Burgers Near Me - Jacksonville, Florida

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5 Guys Burgers were ok. Kind of dry. Staff was friendly. Social distancing was active within the dining area. Fast and courteous service. Peanuts were awesome. I wasn't impressed with the burger I ordered. It was ok. Overall it was ok and reasonably priced. read more

We just went to five guys because their burgers are always great. The store was dirty. They did not clean any tables while we were there. They git our order wrong. So many signs why I should have left but I didn't. I WILL NEVER EAT AT THUS FIVE GUYS AGAIN. This is my third and I might add my last time of eating at this particular five guys again. Hire a manager that will eep your retardant clean. read more

Very good burger and fries the wait is kinda long but is worth it and they have a large selection of drinks at the machine.

To quote the wall "Five guys does two things exceptionally well: burgers and fries." It's also pretty clean and efficient. Go here when you don't know where to go. read more

Fast service and juicy burgers. Bags of 'made in America' potatoes show where the potatoes are grown. It is nice they have malt vinegar for the fries. read more

Love their burgers, always fresh. I just wish the price was lower but I guess you what you pay for :) read more

The burgers are amazing here. You can create your own burger so you are guaranteed to be satisfied. The fries are awesome and you get a generous portion. I prefer the bacon burger (2 patties). It's a little pricey if your looking for a cheap meal. Also mo combos. Overall the burgers are to die for. Give them a try. read more

Five Guys - About to order this dynamic bacon burger. - Burgers Near Me - Jacksonville, Florida

I came into this restaurant at 3:38 in the afternoon for a late lunch. There were customers at two tables. Three employees working behind the counter. Most of the tables could have used a wipe off. I loved the Rock and Rock playing but it was rather loud for any kind of conversation. My bill for a cheeseburger, small fry, and small drink was $14.09. I get my cheeseburger, ordered "all the way". It was awesome. It was juicy and delicious. Almost more than I could eat. The fries are fresh cut and yummy. Better than anything from a bag. Within 30 minutes reinforcements had arrived and the tables had been cleaned and the young man actually asked me if I needed anything to let him know. All redeemed. The music, still a little loud, but enjoyable. read more

Love Five Guys-I've been hooked since my first encounter with them years ago. These are in my opinion the absolute best burgers, even as compared to some of the gourmet burgers​ and lets not even talk about those cajun​ fries-well okay lets, they are AMAZING and of course,​ you can't have them without the vinegar​. This was my first time at this particular location. Customer service was nothing less than friendly and top-notch. read more

I love this five guys! If you want a fresh bacon cheeseburger please come here! Best burgers around! I've had the grill cheese and it's flimsy and small, just get a bacon cheese burger even if your diet will hate you later. :) trust me. read more

My first and last time at this resturant. Floors where dirty. Tables not very well cleaned. As for the food I ordered a bacon cheeseburger with a few toppings, it was not very good at all. If anything I would say sub par. The sandwich was falling apart and not well put together. For the prices they charge for a burger I was very disapointed. There are better burgers for the ssme prices elsewhere. As for the staff, they were friendly but to much playing around behind the counter. Not real professional looking when you are trying to let golks watch you cook. Putting everything in a bag and serving it like a sack lunch is much to be desired. We ate in, there should be a basket or tray or something. Won't be eating at any of these resturants again. read more

Good food, very pleasant and courteous employees. Our order was made quickly even though there was a midafternoon rush and only two people working. Try the Cajun fries, they are great. My only issue was that I thought my burger was a little too greasy, but I don't eat burgers very often snd thought the food overall. read more

Five Guys - Salted Caramel Shake With Bacon - Burgers Near Me - Jacksonville, Florida

They sure like emptying the salt shaker on the food not sure why they do that maybe because they don't have to eat it

This place has the best fries in town!! They are a but pricey, but worth it. "Always nice and fresh."