Pretty decent location. Five guys does a good job keeping their standards throughout their different locations. Their burgers and fries are such a good option compared to other restaurants. I also love that they have one of those coke machines with so many options for drinks. I like to get zero sugar drinks but unless they have this specific drink machine there are not as many options for zero sugar. read more

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The crew working Saturday night 8/2/25 was top notch. They had great energy, were very courteous, and they skillfully and calmly handled multiple waves of customers with ease...all with smiles on their faces. Really impressed with the staff, the food, and the positives vibes at this location and will go out of my way to go here in the future. read more

I went to five guys for dinner tonight. I ordered two burgers, and some fries online. When I got home I unpacked the burgers and noticed that they were both completely wrong. I asked for a cheese burger with no onion and they put no cheese and added the onions. I called the store and was explaining the situation, a young man answered and immediately handed the phone off before I finished explaining what happened. A young lady then answered the phone. I explained what happened, she said they would remake my order, so I had to drive back to the store. When I got there the young lady with glasses came to the counter as I gave the burgers back, this young woman decided to argue with me about the burgers for another 10 minutes. She kept arguing that the burgers weren't wrong, she was disecting the burgers to try and prove me wrong.This was very frustrating and so unprofessional. She could've just made it right and remade the burgers but decided to argue with me in the store with other customers around. Totally unprofessional. Do better please read more

so upset, I was craving a burger, you would think they know how to read a ticket but they obviously don't, keep in mind I don't eat burgers that often. I clearly ordered grilled onions and mushrooms on it but only gave me lettuce and pickles. Like what is this great way to ruin a craving. read more

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I've been to this location 20 times, this time the fries were terrible, clearly NOT FRESH, I will never return to this location

Pretty good burgers, great fries, free peanuts. Nothing spectacular just a good old fashioned burger. A bit spendy to me but a decent burger. Have been multiple times. read more

When you have a craving for a solid old school burger and fries, five guys is always a good choice. The simple menu means you know they are going to do the thing right, and the plethora of condiments means you can make the burger your own. As others note, it's a little pricy compared to fast food (and sometimes compared to sit-down restaurants depending on your order) but that's part of the deal. This location is fairly large, some outdoor seating if the weather is nice which is a plus. It was a little slow when we went in, they were trying to keep up with the fry demand but that just meant a little wait and crispy fresh fries. read more

Ordered the burger over $10 added fries over $5. Burger comes with a lot of toppings I asked for all except mushrooms. Did not realize that the fried onions would add so much grease, the bottom of burger was a soggy mess. The burger itself had absolutely no taste . Wonder if they do not season them. Three very small pieces of lettuce almost as if that was an item that was and afterthought .Fries were soggy. Drink was ice tea don't like sweet tea they offer gold peak unsweet one says sweet other green tea. Green tea was choice but it was sweetened too although it was not signed that way. I would not recommend this for any one. Want a good burger go to smash burger, good times or bad daddy's in same area. read more

Tried....again. Just wanted a cheeseburger, plain, simple and quick. I didn't get any of that. The burger was $7and some change. Two bites later and I'm not too happy (neither is my belly). Their little burgers cost way too much. It didn't taste great either. I was hopeful but ended up disappointed again. I wouldn't be surprised if this place went out of business. Another downfall....the cashier didn't know how to count change. Pretty sure he was past high school level but when i gave him a $20 and tried to get rid of some of my loose coins, he was quick to say "but I already entered in the amount." Its pretty easy to count up Charles. I tried to explain it but he got way too confused with simple mathematics. Scary! Might consider this a training opportunity Five Guys Mgmt. read more

Five Guys - Where's the beef?? Oops, wrong chain, but still..... - Burgers Near Me - Aurora, Colorado

I was the only dude there and my order is taking longer than 15 mins rn and the chick up front was VISIBLY upset I didn't tip her when all she did was enter in my order read more

Their burgers are just so good! This location is great with customer service!

Okay, there is a server named Issac and he is JOY INCARNATE!!! Was having a very long day, stopped by to pick up some dinner, and he literally turned my day around. Whoever his manager is, give him a raise! Give him all the raises! He is happy, interactive, dedicated to his work, has an attention to detail.... I mean, I am blown away by this customer service I just received! Thank you! Trust.... I will be back! read more

I don't want to say I have unhealthy love of Five Guys, but when I saw the Five Guys sign early this week while at the bank, I actually texted my husband. I couldn't wait to get home to tell him, he had to know right then :) We came over on Saturday and it was open, so we popped in for lunch. Less then an hour after they opened the doors and the place was hopping! They were moving through the line well and since it was newly open it was nice and shiny. Burger and fries where fresh and delicious. The space age Coke machine what the zillion flavors was awesome, as always. All in all it was great! We met the owner and he pitched the milkshakes. Apparently they are one of the few locations that have them and they use fresh ingredients, not just ice cream and milk, but fresh strawberries or bananas, or whatever you want! Plus you can add bacon to any milkshake - OK, I don't get that, but you can! Love the new addition to Southlands. It will be in the regular rotation. I guess I need to start adding time to my workouts! read more

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Save your time and money. Waited 20 mins, was #57 and they just called #49. Bunch of kids working and manager was not keeping them moving. For $10+ burger and $4.99 "little" fries, there should be some hustle. Asked for a refund and went to McDonald's. read more

Overpriced and terrible quality. No favor on the burger. Don't bother ordering a large fry either, better value with just a regular size

Very poor service today. I made an online order, arrived at the estimated time it would be ready and was told it would be a few more minutes. I check in every few minutes telling 3 different employees I was there. I figured after 10 minutes total, I would just wait to the side. 3 of them knew I was there ready for my order so I figured they'd let me know when it's ready. I waited another 10 or more minutes, checked in and was told it's been ready and that I needed to let them know I was there. I said I did 3 times 20 minutes ago. I waited patiently and all I got was a soft apology and a bag with lukewarm food. On top of it, they forgot 2 add-ons for one of them. I thought maybe I'd be treated a little better than that. read more

I absolutely love there fries. They give you so many. The only problem is eating the burgers is like eating pure fat. Oh another problem they are insanely over priced. read more

Went there today and spent $25 and change for two little cheeseburgers,1 small fry and two small drinks. It severely upset both my wife and my stomachs. I refuse to pay 26 bucks for two cheeseburgers here again. Susi S's review below is right on. In-N-Out is coming and it will be No Guys pretty soon. Maybe Five Guys can explain a $9 cheeseburger with no fries or drink when In-N-Out gives you a delicious Double Double with fries and a drink for $6.80 read more

Five guys have turned into Expensive guys for a plain greasey cheeseburger at this location in Southlands. The food is over priced for a cheeseburger and fries.For the same price you can go to your local Texas Road House and get a Sirlion with two sides. Think about it Scraps that are made into a hamburger or choice Sirlion steak.I think I would go for the steak cause I won't ever eat Five Guys again and definitely not at this location in Southlands.The owner thinks he can over charge on a cheeseburger and fries cause of location. Why pay for a over priced greasy cheeseburger and fries (Bad For You Cholesterol) $9.31 and regular fries $5.00 I don't think so They can keep it Five Guys is my Last Guys I Will Ever Go Too! read more

I am an Uber driver and when I walked to 5 Guys at Prospect and Main st. I walked in and had to use the restroom first I smiled said hello and as I went around the corner the manager said sure you can use the restroom thank you for asking first and a snide sarcastic tone. I turned around and asked him why it would be a problem to use the restroom first and why did he find it necessary to be sarcastic and rude the first second I walked in. He began to cuss me out and I told him he was being rude and that was unacceptable. He then refused to give me the Uber eats order as a control tactic however he does not hurt me when he does that he hurts the customer and I pointed that out he did not care and continued to yell and berate me for standing up for myself. His name is Rick and I have it on video recording so I can send it to whom ever sees this and wants it. I'm gonna be 45 in a couple of weeks and I haven't been ever treated that poorly the first few seconds have walked into a facility. I feel that Rick has control issues and for some reason is unhappy in life and decides to take it out on others with sarcasm completely unacceptable I've never been treated like this and blown away that he thinks he's hurting me by not giving me somebody else's order to deliver it hurts the customer I get these deliveries back-to-back and doing nothing to hurt me it was a control tactic just like me not asking to use the bathroom and for some reason that offended him he should not be in charge of anything other than maybe working on his own mental health and ability to treat people the way he wants to be treated way to go Rick you hit a new low in my life thanks for that and management above Rick please consider putting him in a position that's not management he doesn't know how to talk to the general public in an appropriate manner at all whatsoever. read more

Had a late night take out from two amazing employees at 5 Guys Southlands last week about 9 pm. I was tired and dirty from packing and these two were so very nice and made me 3 of the best burgers, fries and shakes. I appreciate you two! read more

34 minutes to get food. Will NEVER go to this location again. Ordered at 6:13,received food at 6:47. Full staff 10 people on line. No apology and no excise for the wait. DON'T go anything but fast. read more

Holy fuck balls Batman...I had no idea I was going to spend $26 for two burgers one small fry and one small drink. The fries don't even come with the burger. Everything is separate! I tell you what Five Guys I will never come back! The burgers don't even have a good taste..I can go to Bad Daddys burgers and get a gourmet burger for cheaper than that with fries...Five Guys, get your shit together.... and no I'm not on a budget I just was trying to find a very good Burger joy. And I guess this is not it... read more

Unfortunately this location has gone downhill recently. They're weirdly closed Tuesdays and Wednesdays which makes it hard for mid week "I don't feel like cooking tonight" dinner plans and for employees of the mall this location is located in. The food quality seems to suffer now as well ( stale tasting fries and questionable looking lettuce.) read more

Hamburgers are really good and love the fries sometimes the employees will see alittletired and occasionally the hamburger will come out sloppy but otherwise it's great read more

First time here. Heard about it from friends and decided to give it a try. I was skeptical about it do the price but I'll tell you what, it was definitely worth every penny. I'm a firm believer you get what you pay for this this place was the bees knees item 9 deliciousness! And Jeanette that was working the counter was very helpful with the menu and her suggestions were spot on very friendly environment delicious food! Looking for a high-quality burger I recommend it. read more

Five Guys - the front entrance of a five guys restaurant - Burgers Near Me - Aurora, Colorado

Great food, great service. Don't plan on doing anything with the rest of your day because you will be FULL after eating here.

We ordered from here after our Smashburger experience was inedible. Placed an order, received a call that the restaurant had closed early due to a staffing issue. Tried to call back immediately to confirm charges would be reversed on my card, but nobody answered. Ill be watching my bill. The last three times we have ordered from here our orders have been wrong, but since Smashburger is such a fail, we go back since you can order online and pickup quickly. That said... its pretty rare when we do a burger meal, so for this place to mess up on so many occasions shows its just general lack of consistency in service and management. Really no decent To-go places in the area that can get it together besides Dions. This place is just consistent with the low standards of service in this area of town. read more

They are taking all the right steps for covid precaution, but they are also keeping a happy and fun environment. Warm enthusiasm to say hello when I came in, food was delicious and they were even singing along with the radio and having a blast while cooking. Good stuff all around. read more

so I love the burgers at this place, but the prices are really really out of control!!! They've gone up again, I swear this is the third time this year, and now a cheeseburger is $9.21, by itself, a small fry is $4.02, and that doesn't include a drink yet! Almost $15 that's nuts for just a burger and fries?! Okay that's too much!! We're talking a burger and fries here people! read more

The grilled cheese was perfect, yes they have grilled cheese. It's a nice change of pace if you're not really in the mood for a burger. Plus you can still drown your face in French Fries with a grilled cheese. Also they have hotdogs, they have such a great mouth feel to them. read more

I've always had a great experience with this location except for this last time. I ordered a bacon cheeseburger and some other items on uber eats for my boyfriend and I. Everything we ordered was great, except my burger. 1) there was no bacon... in my BACON cheeseburger 2) it was DRENCHED in mayo (DISGUSTING) read more

Five Guys literally opened today at Southlands with little fanfare. There was no announcements or anything, but when we drove by and noticed they were open, they were already packed. They never got un-packed the entire time we were there. The food was excellent, of course. The location is stellar - Southlands needed a good fast food restaurant. I thought the food came out a little slow, but it was hot and their first day so they get a pass on that. The franchise owner was walking around greeting people, which is always cool. All in all, I'll definitely be back. read more

Torn. Convenient location. Food is always fresh and hot. Outdoor seating. These would all be perks. The grouchy, un-personable staff, however, can be off putting. Especially in the off-peak hours after 7 pm weeknights. Overall, this will be the closest location to my new house so I guess I sorta have to like it. Decent burgers and fries, and a Coke Freestyle machine. Parking can be chaotic here at times due to the small lot serving way too many businesses. Overall, I'm a fan. read more

I have enjoyed other Five Guys experiences. This was not one of them. Last time I was at Five Guys, it was a to go order, I was in and out in 5-10min. Not this time. 20+ min later I was leaving with a SINGLE burger order, no fries, no drinks. I'm willing to pay the $10 for a quality burger. This burger was BARELY better than basic fast food on cooking and they screwed up my additives. I wanted A1 sauce, Mushrooms and pickles. I got about 4 mushrooms, NO A1, and instead of pickles, got Green Peppers. I sincerely REGRET the tip I left. I will NEVER visit this franchise again. Thankfully, the franchise near my home knows how to make a quality product and experience. Seriously, I have paid $2 for a better product and experience. There are much better food choices within 100's of yards of this location. Choose them. read more

Okay. The food is tasty. However the prices are crazy high for what you get. 9 bucks for a cheeseburger by itself. Watch out 5 guys. In n out is coming and it'll blow you out of the water. read more

Fries in a cup, service in a bag, soda for $2.39, ouch... No combo meal, all prices separate, $36 dollars for three burgers? Overall, okay... read more

Five Guys - What no tray? - Burgers Near Me - Aurora, Colorado

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Gotta love good ole faithful Five Guys. They never do anything wrong lol. The food was awesome. So worth the $15 I paid for a meal there (burger, fries, and drink). They even allowed me and my friend to stay and finish our food long after they had closed. The location was a little dirty though but it was slightly expected since we came in right before closing. read more

Five Guys - Burgers Near Me - Aurora, Colorado

First time here. I was about to leave when I saw what a burger cost. But decided to give it a try. The person taking our order was friendly and helpful. Ordered the bacon cheeseburger and a regular burger and fries for a takeout order. The wait was not very long, which was nice, but it really wasn't busy for a Saturday night. Restaurant was nice and clean. I thought the burger was great, they are made to order and very filling. Fries were good also. My only ding is the price. read more

After years of enjoying a 5 guys burger (1st time at this location) I've finally had a bad experience. How is my cheese not melted on my burger that was supposedly fresh off the grill. These kids running the place need some adult supervision. read more