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    Five Below

    5.0 (5 reviews)
    Open 11:00 am - 6:00 pm

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    Ollie's Bargain Outlet

    Ollie's Bargain Outlet

    (6 reviews)

    This Ollie's is location on Gallatin Pike in the same complex as Ross and Petsmart, and for the…read moremost part is your standard Ollie's location. As with most Ollie's, this store is chaotic at best. No rhyme or reason behind where items are stocked, what items are stocked and honestly the prices too. Oddly an adventure each time. I usually end up at Ollies out of curiosity much less than necessity. My most recent trip came while waiting for my pup to get groomed nearby, so I wandered around and actually picked up a few things including kitchen utensils and socks. Did I need either? Nope. The store is worn and could use some love conditionally, but it is kept clean. Service is hit and miss. Rarely anyone on the sales floor, so most of my interactions have been at the register. Overall, Ollie's is Ollie's, an I'm happy to swing by when in the area!

    Today, March 14, 2025, my wife and I went to this Ollie's intending to purchase 960 square feet of…read moretheir fake grass. The size we wanted, 6 X 18 were not wiith the rest of its kind but we found 4, one on the display with other carpets, then there were 3 that were lying separately among other kinds of rugs in the cart with wheels that they probably use to move these rugs. We took the rugs that were on top and was able to get one, which we laid on the floor, a couple of feet from where we were, when a lady suddenly appeared from nowhere and in a not very hospitable tone uttered: "can I help you?". I was glad, the plastic covers were very dusty so the offer was great. Giving her a grateful smile, I said: "you will help us?". In a much more offensive tone than her first approach, she uttered: "that's what we're here for!". The tone was undeniably aggressive, and I could no longer hold back. I asked her if we were doing a wrong thing - trying to get together what we wanted, as I pointed to the rolls that we were trying to reach inside the carpet cart. When I looked back at her, she had already started hauling off the two rolls and returned them to the display. That was very uncalled for because she did not even have the courtesy to ask us if we were buying those rolls! There was no sign to seek assistance anywhere on the wall or we would have heeded. We are not the kind of people who would make a mess and leave; we would have returned what we moved and probably tidied up some (the place is not the tidiest, though she implied that it was and that we were messing it up. As we exchanged heated words, a white man came by and she shifted her warrior expression to a little smile, making my wife say: "why that sudden smile, because he's your manager?"... and it was when she said: "I am the manager". Very frustrated, my wife said, "let's go..." and we left. We were very upset because she did not try to listen to us. She must have had a bad experience with some people, but we are not that kind. Though Asians, we are both degree holders and respectful and have been speaking English since we were little. I have a feeling that because of our appearance she approached with an opinion already in her head. Today, she lost a customer and Ollie's, a sale today that would have been at least $500 because we were determined to buy the fake grass and start installing this afternoon. I am less able to control my temper but if someone is able to irritate my wife, I promise, THERE IS SOMETHING VERY WRONG WITH THE PERSON! I should've taken pictures, but I did not think about it.

    Homegoods

    Homegoods

    (9 reviews)

    $$

    We had been searching for weeks for an entertainment center. We are from Louisville and my wife…read moregoes into this store finds what we wanted. She calls me and buys it and they were to hold it as my son who lives 30 minutes away was going to drive up with the truck. They were going to hold it for us until he got there because we had already paid for it. My wife goes in to get it when my son gets there and they sold the thing again. How can you sell it twice. They never said anything other than a half hearted sorry. They said they forgot to mark it sold. They refunded her money but did not offer anything for the time and has we wasted. What sucky customer service. She called me upset I called the store to talk to the manager and Ashley never apologized only gave me the 800 number. We are regulars at Homegoods but not sure we will be after this anymore. I would recommend every to stay the hell away based on how we were treated.

    IF I COULD GIVE ZERO STARS I WOULD! THEY PRETTY MUCH ACCUSED…read moreUS OF TAKING A TAG OFF ANOTHER PIECE OF FURNITURE TO SAVE $30 ON THE PURCHASE OF A BENCH. AT THIS POINT IM WRITING THIS OUT OF PRINCIPAL. So my wife and I recently moved into a larger house and have been shopping around for different pieces of furniture to fill the house. We have been looking for an entry way bench and today we found the perfect one at this HOMEGOODS store in The Glenbrook Shopping center in Hendersonville TN. We asked one of the clerks about the bench we weren't done shopping but didn't have a way to carry the bench around with us, so the clerk told us she would put it at the front of the store and had us pull the tag to keep with us until we checked out. When we were finally done shopping we started checking out and the Cashier told us that tag didn't belong to that piece of furniture and Had to talk to her manager, after talking to her manager she basically accused us of pulling it from another piece of furniture and that we had to pay the actual price for the furniture. Even though the Clerk that helped us in the first place told them she helped us with it. NEEDLESS TO SAY We will never shop at Any of these stores in the future.

    Sleep Outfitters of Hendersonville-TN

    Sleep Outfitters of Hendersonville-TN

    (12 reviews)

    $$

    We needed a new mattress last year so we went to Sleep Outfitters. We were greeted right away and…read morethe staff was very friendly. We were concerned about getting a mattress that would be comfortable because I have a lot of back and hip pain. We were assured that we could purchase a mattress, try it out and return it for a REFUND if it didnt work out. We ended up purchasing a mattress for over 3k. After a week I hurt so bad I could hardly walk. We contacted the store and they tried to tell us that we had to sleep on it for 30 days before they could do anything. We asked how we could get around that and they did call and get it approved for us to return it before then. We went back in to try to find another mattress and were told that we could not get a refund, they only offer store credit towards another mattress. Even though they told us we could get a refund when we purchased the mattress, suddenly it was changed to only credit. We were also told that we would have to keep the next mattress we exchanged it for with no option to return if it didnt work. Since the other mattresses were at least 1k more than what we already paid, we ended up stuck with a 5k mattress that is horrible. We would never have purchased from Sleep Outfitters in the first place if we had known the only option was store credit if we didnt like the mattress. The salesmen are friendly, but lie to you to get you to feel comfortable making such a huge purchase thinking you can get your money back if it doesnt work out. Would never shop here again. We've been stuck with a mattress that causes horrible pain to my back and hips because we unfortunately trusted the word of the salesmen and the manager, Jay, instead of reading the fine print. Buyer beware!

    We went to Sleep Outfitters to find a new mattress and Victoria was there to walk us through…read moreeverything and "oh wow" how helpful she was!! Victoria was very patient with us and showed us exactly what we had on our wish list. She was very informative and not at all trying to sell us something out of our budget but worked with what we had asked for! She was a wonderful and pleasant person to work with! Thank you Victoria, you made our selection of a new mattress a great experience!

    Five Below - discountstore - Updated May 2026

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