1. FitzGerald and Sons Plumbing Company

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    Newnan, GA

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    FitzGerald and Sons Plumbing Company

    5.0 (1 review)
    Open • Open 24 hours

    Services - FitzGerald and Sons Plumbing Company

    Plumbing inspection

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    2 years ago

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    Water Source Plumbing Service - Need a plumber? You found one!

    Water Source Plumbing Service

    (8 reviews)

    I needed a plumber to replace my kitchen disposal and to fix my spare bathroom toilet. So, I…read moreinitially went to my neighborhood FB group page and asked who the group recommended I call for the service(s)? My neighborhood overwhelmingly and highly recommended Water Source Plumbing. I gave them a call this morning. The answering service was quick to answer and very pleasant to talk with about my plumbing issues. They took down my information, said that they would send it to Bobby and that he would get in touch with me. Bobby contacted me probably 10-20 minutes later which I thought was fast and gave me a window of 1-4 pm. Bobby arrived at my house at about 3. Bobby was very pleasant to speak with and had great what I call "professional bedside manner". He looked at my first issue, the disposal, and concluded that it wasn't the disposal but the light switch that powered it. Right there, he saved me a chunk of change by not replacing the disposal and recommending that I replace the power switch (couple bucks) vs the disposal. That impressed me. He also quoted me a price that was a better price if I should need to call him back if the switch fix didn't work. Bobby then went into my spare bathroom and quickly saw the issue of my toilet and had it fixed within 30 minutes or so. So, within in hour and a half, he saved me money with an easier fix for my disposal (for now) and quickly fixed my toilet. I will say that, whatever I spent for his expertise and services, it was WELL WORTH the amount because it wasn't me sweating, swearing, and messing up a plumbing issue. I would easily spend that amount again. I HIGHLY recommend Bobby and the entire team at Water Source Plumbing. They have now become my first choice for plumbing needs. Many thanks go out to Bobby. God bless this family and their business.

    Had kitchen sink blocked up…read more Super professional, prompt, and problem solved. Will call these people in the future if/when have any plumbing issues. All thumbs up!!

    FitzGerald and Sons Plumbing Company

    FitzGerald and Sons Plumbing Company

    (17 reviews)

    The work performed was on 3-19-26 The company was called to…read morefind a major leak in my home that had caused my water bill to quadruple. I called the company around 2 o'clock that afternoon. I was told that they didn't have anybody available and if they were to show up, it would be emergency service I expressed I had a major water leak and told you dispatcher that it had to be fixed that it was major. The gentleman showed up around six nice guy., as a courtesy I took him down to the crawlspace just to show him you know how to get in and access and I went with him for a little ways only because I didn't wanna hurt my rehab from major surgery The gentleman went about 22 feet. I was showing him all of the condensation showing him that all the pipes were dripping showing him that the air-conditioning ducks were dripping that the humidity was 90%. All the insulation was dripping The technician looked up and said oh it's this valve as pressure regulator valve, it was barely dripping no more than the other pipes were dripping. There was hardly any water underneath that valve. There were several pools of water from the water dripping from other places, but hardly any water under that valve and there was not enough water to cause 5 to 600 gallons a day to be lost in a major leak, I mentioned this to the gentleman I said man are you sure it's a major leak? My water bill has gone up 5X oh yeah this is it I said well OK you're the professional go ahead if that's what you think it is 35 minutes later I paid $751 and was told that it was fixed no more leaks. I was told that the meter showed nothing running. Well, four weeks later I get my water bill and it's seven times quadruple... at this point I have to go into the house. The professional should've looked underneath the house completely all underneath the house but when you only go 22 feet of 100 foot Crawl Space you better you better have the right diagnosis.. because now four weeks later I had to crawl through the crawlspace through the mold through the wetness, got completely sopping wet with 100 feet under the house into 18 inches of crawlspace, mold, hanging down from the floor joist and water spraying everywhere out of a hotline, which is now I've been told is called a steam out which explained all of the problems that was going on. It was hot down there. It was humid. Everything was condensing water everywhere insulation falling down. So when I called them back to say hey, I found your Leak. They said all we will schedule it. We don't have anybody available. I said are you kidding me? Y'all were out here 3 1/2 weeks ago you charged me $751 now you're telling me you can't come out because of your error your misdiagnosis. . I guess they felt my pain and said OK. Well, we'll have somewhere someone there shortly. When they come out, they don't charge me a dime to fix it because they knew they were wrong. The last time they were there they wouldn't leave without taking my money, but they didn't charge me which means that knew that the company had mis-diagnosed They also gave me the name of a mold remediation company, which I called. Who knows how much this bill is gonna be it's at least into the $20,000 to $ 30,000range. If not more I have turned this over to Insurance. My deductible is $4300 , who knows how much more i have to pay . My house is in shambles. They're tearing it up as I write this complaint. I've lost my kitchen my laundry room, my hot water heater my breakfast my dining room room and it's soon to come into the living room. All the flooring has to be replaced. All because of a misdiagnosis.. I called the company and asked to speak to the general manager or the owner. I never got that call. They never called me back. I had to send an email and requested again. I get a sharp message from service manager, stating that they weren't responsible for anything. I called back again. Left another message for somebody to call me. Never heard from anybody. I had to send another email this morning stating to someone please call me back. I get a nasty text from a gentleman named Mike Fitzgerald said we've been trying to call you for days well they have my phone number on record. I don't know who they were calling, but it wasn't me. When I questioned him on that he goes well we had the wrong number so how can you have the wrong number when y'all called me and let me know that your plumber was on the way for the warranty repair and when you're dispatch people called me several times they have my phone number. How could you not have my phone number? You text me on my phone umber . He then started telling me that he would fight me in court to the inch degree to beat my complaint right out of the gate which I thought was terrible customer service.. he then said I know you're in the car business, all your sales people are alike and started degrading my business again the most unprofessional individual I've ever seen that runs of business. He kept telling me

    I had a water leak on my side of the meter. I called on a Monday morning and they arrived at 11am!…read moreThey went right to work and were done in an hour. They gave me a veteran discount which covered the credit card processing fee. Use a check if you can! Zach did a great job!

    FitzGerald and Sons Plumbing Company - plumbing - Updated October 2026

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