We had my daughter's fourth birthday party here recently & I can't say enough good things! The kids…read morehad an absolute blast & the party hosts were so helpful with every little thing! You also can't beat their birthday packages! Highly recommend!!

Love this facility, the staff is wonderful and the kids love it! We have been to a few other…read morefacilities and we have found this to be the best in the area for our family.

I come here usually early mornings around 0500, and 75% of the time, the bathrooms are trashed, and…read morenothing is stocked. There urine on toilets, no paper towels, no tp, no soap... Just dirty. It's been brought up to management before, and it's still happening. When I do see the younger manager there, if I come in later, he's usually leaning back in his chair on his phone or working out. I love the price, and the gym itself, but cleanliness is equally as important, and this place definitely lacks that.

I have belonged to several gyms through the years and worked with at least 4 different fitness…read moretrainers. I really like Any Time Fitness in Plainfield, Il. It's a smaller gym and I feel very comfortable working out there. The big plus for the gym though is the trainer Ari. He is friendly , knowledgeable and professional and he makes me feel that he loves his job and cares about my fitness goals. For me he makes working out fun and I actually look forward to my training sessions.

I joined this gym expecting a decent workout space, but it has been a letdown. Customer service is…read morenonexistent -- staff don't even greet you when entering or leaving, making the place feel cold and unwelcoming. The gym is rarely clean. Equipment is seldom wiped down, floors stay dirty, and the bathrooms are disgusting with bad odors and poor upkeep. They recently upcharged members, claiming it would add more equipment. All they added were four or five basic machines for regular use. Most of the better weights and gear are reserved for classes or require a premium membership. The new lifting platform is off-limits for regular members -- it's only for classes, and you'll quickly be asked to stop if you try using it. The front and back areas are constantly occupied by classes or group workout cycles, leaving everyone crammed into a tight space. The trainers aren't very professional. Many aren't mindful of the small gym layout -- they have clients swinging barbells right near you, and I nearly got hit more than once.This place doesn't deliver on cleanliness, space, or value.

Took their training classes w Chrissy. Saw major difference after 3 months. No rude employees or…read morecustomers experienced.

Horrible! I have been a member of three years. The gym is overcrowded and dirty. The management is…read morechecked out and the staff could care less. The club does not have enough bathrooms. The only bathroom on gym floor has been out of service for over 2 weeks! The bathrooms are always filthy even first thing in the morning. A good amount of trainers are out of shape. The trainers blast loud music and take all the weights for their classes. They do not enforce any rules and allow kids to play on the equipment. I can only hope another company comes along.

I signed up today had the tour from CJ very nice guy lots of good info. Tammy at the desk got me…read moreregistered very nice lady. She is very knowledgeable and professional great personality.

So far, so good! I called Kathryn after searching for trainers on Yelp, my go to app! We…read moreexchanged a few emails and then she called me to talk person to person. We went over my expectations and she was positive and enthsiastic while discussing goals and needs. She answered further emails quickly. Based on our exchanges so far, I am leaning towards selecting Kathryn as my personal trainer!

Kathryn is wonderful! I have had a great experience training with her for the past 6 weeks. When I…read morefirst met with her and I explained what my goals were she was very honest about what was realistic and laid out her thoughts on a game plan (protein goals, number of workouts, food suggestions). She has a background in being a life coach so she is attentive to your total wellness, not just physical, which is key for me. I work out with her exclusively via FaceTime and as a busy, working Mom, it couldn't be more perfect. She is on time and friendly, even at 6 am! If you are on the fence about contacting her, do it! You won't regret it. Scheduling times with her is easy and if I ever need to move times around she is very accommodating. Also, from the beginning she was upfront about her fees and wanted to make sure that we stayed within my budget. She never pushed me to do more than I was comfortable with. Kathryn utilized a phone app called Trainerize, which I love. She loads the work outs in the app after we have completed them so I am able to do them on my own on days of the week that I don't work out with her. It is very easy to follow along.

Zumba 3/30 @ 9:45 Awesome instructor! Thanks for keeping it…read morefun and entertaining Great music

I had a very disappointing experience with LA Fitness. When I signed up, I was charged $79 for the…read morePilates program, but the classes never actually started. Months went by without any communication. I was never called, emailed, or notified when the program finally became available. By the time the Pilates program started, I had already canceled my basic $28 membership because I wasn't using the gym. Despite never being notified that the Pilates program had begun, LA Fitness refused to refund the $79 charge. Charging customers for a service that wasn't available when they signed up and then refusing a refund after failing to communicate is unacceptable. On top of that, the facility is often dirty, several machines are broken or out of service, and the staff have not been friendly or helpful when I've raised concerns. Overall, this was a very frustrating experience. Better communication, cleaner facilities, properly maintained equipment, and improved customer service would go a long way. I would not recommend this location based on my experience.

If the managers don't even use the gym that should tell you all you need to know. Just read the…read moremost recent non-bot/shilled reviews. I even witnessed a disabled person get asked if he knew how to park that was in the handicap spot and he couldn't figure out how to sign up so they got frustrated. I told him to sue and I hope he does because it was all recorded.

Planet Fitness continues to impress with its clean, well-organized environment and abundance of…read moreequipment for both cardio and weight training. No matter what time of day you go, there's always a machine available, and everything is kept spotless and in great condition. The staff truly make the experience even better -- they're attentive, friendly, and genuinely care about their members. Steph, in particular, is always welcoming with a smile and goes above and beyond to make sure questions or concerns are addressed quickly and courteously. It's refreshing to be part of a gym that values cleanliness, positivity, and customer service. Planet Fitness makes working out something to look forward to!

The gym is good for getting your life back together, not unmotivating like commercial gyms, This…read moregym makes you work hard for your success and all the gym people are nice and help you out whenever you need.

The gym is great, all the machines are really nice and well kept. the atmosphere is awesome and…read moresebastian is a cool dude.