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    Fitness City

    4.3 (9 reviews)
    Open 11:00 am - 10:00 pm

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    LA Fitness

    LA Fitness

    2.0
    (22 reviews)
    1.2 mi

    I was a member at the LA Fitness in Cliffwood for about a month after doing a trial workout in…read moreMarch. I originally joined because I was looking to move on from Planet Fitness as my main gym. I wanted access to heavier dumbbells, more traditional strength equipment, and amenities like a sauna, pool, and Jacuzzi. Unfortunately, after using the gym roughly 9-10 times during April, I ended up switching to a different gym entirely. The biggest issue with this location is the condition and maintenance of the strength-training equipment. The equipment is older, which by itself is not necessarily a problem. Older equipment can still be perfectly fine if it is well maintained. The problem here is that a lot of the equipment and attachments feel neglected. Many of the cable attachments were in very poor condition: ripped grips, rust, worn-out handles, frayed ropes, and generally beat-up accessories that looked like they had not been replaced in years. It got to the point where I bought my own rope attachment from Amazon to bring with me because I did not want to use the ones available at the gym. The final straw for me was using one of the lat pulldown machines and noticing that one of the metal guide rails for the weight stack appeared to be broken or not properly attached at the top. At that point, it stopped feeling like a minor inconvenience and started feeling like a maintenance and potential safety issue. I left in the middle of my workout and finished at another gym. That was basically when I knew I was done with this location. There are definitely some positives. The front desk staff were always friendly and welcoming. I had no issues with the staff in my limited interactions. The gym also has a nice overall atmosphere in terms of lighting, temperature, and general layout. It never felt chaotic or unsafe to me. The dumbbell area was probably the strongest part of the gym. They have dumbbells up to 100 pounds, some 2.5-pound increments, and a good number of benches, which is something many gyms do not get right. I also liked that they had two power racks and a prone leg curl machine, which not every gym has. The class spaces, spin room, yoga room, and quieter studio area were also nice, especially for stretching and mobility work. That said, the positives do not outweigh the maintenance and cleanliness issues. The gym has a generally old, grimy feeling. The main walking areas were mostly fine, and the trash cans were maintained, but the equipment itself did not feel clean. The pads, machines, cable areas, and attachments all gave the impression that they were not being deep-cleaned regularly. Wipes were available, but member wipe-downs alone are not enough. A gym still needs proper routine cleaning and equipment upkeep. The locker room and bathroom area were also a major issue for me. Because the bathrooms, showers, sauna, pool/Jacuzzi area, and locker room are all connected in the same general airspace, the humidity is extremely noticeable. The bathroom area felt wet, damp, rusty, and unpleasant. The floor was wet enough that even walking through with sneakers felt gross. I did not use the showers, pool, Jacuzzi, or sauna because the condition of the surrounding area made me hesitant. The pool area did smell like chlorine and people were using it, so maybe the water itself is maintained, but the overall bathroom and locker-room environment was not enjoyable. The gym also has limitations from a strength-training perspective. It is a smaller club, so I understand that space is limited, but the cable setup is very limited. There is only one seated cable row machine, limited adjustable cable options, and the cable attachments are badly worn and poorly organized. The attachments were often stored in plastic milk-crate-style bins, which made the area feel janky and neglected. For someone focused on strength training, cables, dumbbells, and machine work, that becomes frustrating quickly. I ended up switching to Crunch Fitness in Aberdeen, and the difference in equipment quality, layout, cleanliness, and strength-training options was very noticeable. I had originally expected LA Fitness to feel like a step up from Planet Fitness, but this particular location honestly felt like a step down in several important ways. My rating would be 2 out of 5 stars. I do not say that to be harsh or unfair. The staff were pleasant, the atmosphere was comfortable, and there are some good features. But the poor equipment maintenance, worn-out attachments, limited cable setup, and cleanliness issues are too significant to ignore. For a gym, the core offering is the workout floor, and that is where this location needs the most improvement. The first thing management should do is replace the cable attachments, repair or inspect the broken and poorly functioning machines, deep-clean the equipment, and refresh the worn flooring and strength-training areas. This location has potential, but it needs serious attention and upkeep.

    I would like to report a very disappointing experience with one of your representatives named Adam…read more He called me yesterday, spoke to me in a very rude and unprofessional manner, and then hung up the phone on me. This behavior is unacceptable, especially from someone representing a company like LA Fitness. As a customer, I expect to be treated with respect and professionalism. It feels like the company is more focused on money than on customer care. If LA Fitness truly values its members and maintains professional standards, no employee should speak to a customer this way. I hope management takes this matter seriously and addresses it properly.

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    LA Fitness
    LA Fitness
    Travis take some responsibility for the cleanliness of yr gym

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    Travis take some responsibility for the cleanliness of yr gym
    Pivotal Pilates

    Pivotal Pilates

    4.2
    (12 reviews)
    1.1 mi

    I truly enjoy my workout experience at Pivotal Pilates. From the moment I walked in for my three…read moreintroductory sessions with Jen I knew this would be a great place. Jen was amazing at showing me the basics of Pilates and helping me find reformer classes that would suite my needs. Susan and her instructors have a wonderful disposition and are extremely skillful instructors. When initially starting I had a lot of body and self confidence issues since I had gained an extreme amount of weight. I was not comfortable with how I looked; however, never once did I feel out of place or uncomfortable. I love the intimacy of the classes, knowledge of the instructors and the welcomeness of the studio. Since my journey I've attend several group classes with various instructors and personal sessions with Susan. I've enjoyed learning more about my body, what works best for my body even with health challenges and overall body movement at Pivotal. I highly recommend this studio.

    I enrolled in eight classes per month for $250. Prior to my enrollment, I clearly communicated to…read morethe owner, Jennifer, that my work commitments in the northern area of New Jersey would make it challenging for me to attend classes regularly. She assured me that unused classes would roll over each month, which influenced my decision to sign up. I have consistently paid my monthly dues, and as expected, there have been instances where I could not attend, resulting in accrued classes. Recently, my membership was suspended because the management deemed it unethical to continue charging me while I was not attending. I conveyed to Donna, the manager I have not yet met, that I am willing to continue paying. However, their primary concern seems to be my accrued classes, for which I have already paid. They informed me that I would only regain access to my accrued classes if I re-enrolled, limiting my ability to utilize these classes to a specific timeframe. I find it highly unethical that I am required to sign up again to access my accrued classes (in a specific time frame), while my new membership will continue to accrue additional classes. This approach demonstrates a lack of respect for clients and prioritizes financial gain over customer satisfaction. The business practices at this pilates studio are subpar, with even former employees highlighting a lack of respect. While they offer standard pilates classes, there is nothing exceptional about the experience. Instructors frequently change without prior notification, and clients are often spoken to in a condescending manner. I would prefer to invest my $250 in a more professional studio.

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    Pivotal Pilates
    Pivotal Pilates
    Tendon stretch on Reformer .. pretty advanced move..

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    Tendon stretch on Reformer .. pretty advanced move..

    Fitness City - gyms - Updated August 2026

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