I previously brought my dogs here for a long time, but recently Friendly Paws service has gone down…read morehill. I had to cancel a grooming appointment due to an emergency with my dog, and was charged for cancellation fee. I tried to schedule my dogs to be groomed for months to over a year, and spoke with employees who took my name and phone number several times, but literally just never got a call back. They stated they were short on groomers and scheduling was super far out. I didn't appreciate the lack of communication or reaching out. I would say this place is NOT reliable at all. It's very difficult to schedule grooming. I was also supposed to be placed on a wait list for my new younger dogs to be groomed, but literally did not ever hear back about that. It is not possible to schedule grooming here if you don't already have an account. When I was finally able to schedule for my dog who has cancer, they did not notify me of any emergency cancellation fee that would need paid, so there were unexpected fees on top of the overpriced grooming... After this, I decided to stop going there permanently. I even have a gift card for a large sum of money to go there, but I refuse to use it because of how bad the service it and how damaging this situation has been trying to get my dogs groomed there. It is really just a small town pet grooming company that is completely incompetent, unreliable, over-priced, and doesn't work with their customers or communicate properly. I would NOT recommend. Lastly, for context I also wanted to mention that my elderly dog that I always brought there died over the summer and I was not able to get him groomed there before his death. With that hardship, it was quite a sad time and several months later we learned that our other elderly had terminal cancer. So, the dog I wanted to have groomed there currently was just diagnosed with a deadly form of cancer. I wanted to have her groomed since she is in the final stages of her life and we don't have much time left with her... I figured it would help her to feel more comfortable and also make us want to love on her even more if she was soft, shiny, and freshly cleaned. That's why this was even more disappointing and why I don't feel I can count on this company to take care of its community members.

We brought our sweet dog here for a nail trim, and had a great experience! Awesome pet store with a…read morewide variety of cat and dog food, treats, and toys. Also, cats up for adoption here as well. Nina was so warm and kind! She made our dog feel comfortable for her nail trim. We will definitely be going back.

I took my dog Bella in for a nail trim and grinding, Sarah did an excellent job:) I will be taking…read moreBella there from now on, and I will request to have Sarah:) this was our 1st time

I went to buy a fish today, my other one sadly croaked after almost 2 years. When I picked out the…read moreperfect pet this one worker, basically attacked me saying I needed to buy all this stuff when I already had the perfect set up, She continued to be rude and disrespectful as I was just trying to buy the fish. One other lady, she was so nice and actually let me buy the fish. I was so mad that I will never buy from them again.

we purchased our new puppy from this store. we took her to the vet within the week of purchase…read more according to the vet, she was very healthy and well taken care of. she is a wonderful little girl and we are lucky to have her. she was worth every dollar we paid for her. i will definitely return there for anything i need or want in the future. 5 stars!

My son wanted a hamster for his birthday. I had no clue what to do with a hamster. My wife and I…read morewent to Petland and received great service from the young lady behind the counter. She explained to us on how to care for the hamster in detail. My son loves it. We'll return for hamster supplies in the future.

White's Mill, located at a strategic location along the Hocking River for obvious historical…read morereasons, is really two practical things in one. It is a great place to visit in spring and early summer to get those onion bulbs and choose from shedloads of different seeds for flowers and plants. Not patient enough for seeds? You are in luck! They have flowers, vegetables and herbs with a head start. Even a place for fruit trees (and shouldn't we all be planting trees!). The staff has decades of experience helping you navigate timing, species choices, de-conflicting what you plant side by side etc. They also have soil choices (bags, not bulk) and garden tools, pots, and even canning supplies. AND... The other half of White's Mill is an eclectic gift shop leaning heavily into local authors, artists, and products. It is a go-to for nature books for all ages as well as local nonfiction and fiction authors. It has local pottery (art and function), jewelry (especially turquoise), and quirky kitchen instruments. Sneaky good selection of leather belts, recycled plastic woven rugs, even puzzles. So when you need that cool gift but need ideas, when you want to support local artists, when you just want to have fun discovering clever creations, walk in and turn right behind the front counter. So go to cultivate, both in your garden and your mind. Both will lower your blood pressure and bring a smile.

Tony and I was in Athens, Ohio today. A small day trip celebrating our Wedding anniversary that was…read morethe day prior. We stopped at White's Mill located near the college. The Mill was built in 1809. We parked and enjoyed the lovely flowering plants outside and then went inside to check out the merchandise and the architecture of the old Mill structure. I recommend you dropping by if you are in the area!!

Had a cat pee smell or it was the Chinese next to it but over all great and had what I was looking…read morefor

The staff including the manager/owner are rude. Great fish supplies absolutely horrible customer…read moreservice.

Because I got 2 fish from there and brought them home and they didn't tell me till after I got the…read morefish that the marks on it are pneumonia burns and I put them in fresh water and they were dead by the end of the night and before when I was looking at the gold fish so many of them were dead or about to die!!

On par with every other pet store around, I find these places slightly pricey, they do offer…read moresupport groups, training, shot clinics and much more. I have not participated in any of these classes, but I do think that it is useful for pet owners to have to option for these services. The store is always clean and the staff is always friendly and ready to help.

if I could leave zero stars, I would I don't know why we have pet stores still open like this. Of…read morecourse, the store is beautifully laid out, but the way that they have their reptiles living is absolutely disgusting. They are way too many in each enclosure, you can tell that they are either very sick or already have a bone disease. I see their food dishes filled with stuff that they don't even eat. I wish places like this. We're not allowed to keep the animals. They do not know how to care for.

We love are local petco location this little guy scrappy Doo knows right were to head as soon as we…read moreget out of the vehicle and that its his special so a day and a new toy afterwards

Great selection, great service…read more We came for an adoption event, though it was already over and almost all the animals were adopted. Looked around a bit (Baby K liked the hamsters and fish.) Got some training pads, then realized there were some clearance ones up front. Clerk was very friendly, and eagerly processed the return and got us on our way. Good to see a good pet supply store in Zanesville.

Went to have our Toby groomed today,as we do week every 3 weeks with Angela. He has long hair is a…read moremini golden doodle and shih Tzu mix. He does get matted in some places , we brush at least every day. I knew something was off the and they were very busy. I did tell Angela he had several matted area not large ones. And she said well we are just going to have to shave him down. No that's not her choice. My dog has long hair and she usually has no problem detangling him blowing him out and charging me the extra along with the tip I give her. Today she had an attitude from when we walked in. Then she said well do you just want to take him home? Well yes I do and I did! Like I would have let him be shaved down. She just did'nt want to deal with him. She knew he was on her schedule if she didn't want to do him she should have cancelled, but now we wont be back. And its hard to tell with her attitude how she would have treat him. Toby is only 8 months old and has been a regular. We have already found somewhere else. If she is unhappy with her job and taken care of peoples pet she should find another career. PS she has also told me in the past I wish all dog parents were like you.

Impressive staff…read more Efficient Proficient Friendly Lots of products available Easy to get to location Hey Bianca get her to hook you up with rewards! So professional and patient with our two lab pups! So good I'm very impressed. We have one in Columbus close to us and it's nice to add Pet Supplies as a retail provided for our needs. Huge fan THANK YOU!!!

I love the team at my local Pets Supplies Plus. They are always nice, friendly, and available if I…read moreneed any help. It's the only pet store for us.