They always take great care of our fur babies. They have cameras in the play area that can take…read morepictures of the pups at play. They keep the family groups separate also so there are no interactions with different dogs. Only place I board my dogs. They also board cats

This is store is amazing! they have never done me wrong with any type of purchases, if I ever have…read morean emergency they are always there! I could not ask for a better local fish store.

Probably the worst customer service I've ever had. Have had one instance now where I've ordered…read moresomething and it arrived without me being notified so it was sold to someone else. Was worse than pulling teeth to get another ordered. Was told the specimen would be ordered and it was not. Not once, but twice. Never get responses on fb messenger for assistance on items in store or animals purchased from store so I started calling. Now I'm getting put on hold for 5+ minutes where I eventually just hang up. Will not be back.

Idk what people are crying about, store seemed clean, well stocked and staff are friendly. We stop…read morein here when we're in town and need random dog stuff, so not sure on grooming, but like the store in general.

I was having a rocky day but the friendly staff here sure turned my day around! The lady I spoke…read morewith was profesional and very nice. I come here to purchase special dog food for my senior golden retriever. Grace is very nice and respectful, knowledgeable about all the products they sell there! We will definitely be making this our routine store from now on! Thank you grace for making our day better! Happy faces all around

Probably the worst customer service I've ever had. Have had one instance now where I've ordered…read moresomething and it arrived without me being notified so it was sold to someone else. Was worse than pulling teeth to get another ordered. Was told the specimen would be ordered and it was not. Not once, but twice. Never get responses on fb messenger for assistance on items in store or animals purchased from store so I started calling. Now I'm getting put on hold for 5+ minutes where I eventually just hang up. Will not be back.

DO NOT USE THIS LYING BREEDER. We gave a $1,000.00 deposit for 2 Westie puppies to Rose Carpenter…read moreof KenLakes Westies on April 15th, 2021. AKC Marketplace has her as an active member. We eventually decided against working with Rose and a refund request was sent and accepted by Rose (as it was her guarantee) upon deposit. She said the refund check would be in the mail Monday Oct 4th, 2021. I have yet to get it and now she isn't returning any of my communications. I have since learned of additional complaints made against her and there are many with the BBB and others online, related to refunds and health issues of puppies received. In some instances refunds have taken over a year. Google now says her business is closed permanently, but her website and AKC marketplace still have her as active. When discussing a refund she said she did close her business meaning she knowingly took my money while actively closing her company. She and I have talked 3 times in which she claimed she would send a refund, 4 months later from this has still not happened. BE AWARE.

Stay away from this breeder. I purchased a 16 week old Westie from Rose in 2006 and he was shipped…read moreto me. After a few days he did not see right to me, as I had a Westie previously and know what they are like. I called Rose who stated that he just needed time to adjust. I won't go through all of his health issues, but by the time he was 5 years old we had already spent $10,000 on him. I had continued to stay in contact with Rose to let her know all of his health issues and at the $10,000 point she stated that when my dog passed she would give me a new puppy. Well, his health issues continued and finally at the age of 12 he was diagnosed with Testicular cancer. What a shock it was to me when the Oncologist showed me the ultrasound of an undescended testicle. He was neutered when we got him and Rose told me it was done at the early age because he had an undescended testicle. She never mentioned that she only had the one that was descended removed and why would I have questioned it. I definitely would have had the undescended testicle removed if I had known it was there. I contacted Rose right away and she said she was sorry, but she didn't remember it. At this point we had spent roughly $25,000 over 12 years. My dear little boy passed away at home exactly 3 weeks from the day he was diagnosed. I contacted Rose again a few weeks later. I reminded her of her promise to give us a new puppy when our dog passed, but at this point all I wanted was the $1,800 that we had paid her for our dog. She responded that she would only have done it if he had passed at "half life" and that a new puppy now cost $2700. Once again I stated that I didn't want a new puppy, just what we had paid her. She didn't respond and when I reached out to her again she told me to stop contacting her and she was blocking me. So much for standing by her dog or her word!!! I also noticed she is no longer listed on the breeder list for the West Highland White Terrier Club of America...why? After my horrible experience, I would NOT recommend this breeder.

I took my cat here to see why she's been throwing up clear liquid, and the staff was so nice to me…read moreand to her. Like most animals, she's nervous about going to the vet, but the staff members were petting her and reassuring her the whole time. They were extremely proactive, getting blood work done to check everything and make sure she was okay. I usually go to my family vet back home, but I was very pleased with the service that I got here and I would definitely recommend this place!

I took my dog to Veterinary Medical Center because Murray Animal Hospital had my dog on the wrong…read moremedicine (Theophyline) for congested heart failure and she was still hacking. VMC put my dog on Enacard and Salix, which seem to work (I had to increase the dosage from 1/2 a pill 2 times a day, to 1 pill two times a day). However, the medicine was doing its Job. We had a follow up appointment (I was unaware or forgot about) a week later. Nobody called me from VMC to remind me about the appointment and nobody called me for days after I missed it. Hell, they didn't even call for a follow up on the dog, even with the prescribed medicine lowering the dogs blood pressure. I gave Murray Animal Hospital almost 500 dollars to have no answers and ran out of money. What little I have let was going to refill my dogs medicine at VMC, but when my dog ran out of medicine, they wouldn't refill it or release permission to Murray Animal Hospital to refill, either. They wanted me to pay another examination fee before they refilled the medicine? I argued with them for a bit before hanging up, money hungry

Very professional with great communication and fantastic rapport with my pets.read more

From the owner: I have 25 years of animal experience. I have dog training certificates. I have worked with the…read moreHumane Society of the United States as well as several shelters throughout the country.