I am so happy I could get a high quality service and now have my Kenmore 795.74015.411 fixed,…read morewhich had the compressor issue, which is the main problem for those fridges even 2-3 years old. The appointment setup is very comfortable - I was using their web site. Also you are getting friendly reminders not to forget about the appointment, which is also great. Jeff came in time and fixed the compressor and changed the gas and all stuff pretty quickly. Having warranty is also a great thing. I was so impressed, because it is not easy to find a reliable service here in almost any field. Servicemen usually give you a promise and them just getting lost and never come back. But this guy and how his service is set - is the service in its classic way. Great service from the veteran owned business! Thank you so much, Jeff! You are the best!

From the owner: If you have a broken appliance, don't try and fix it yourself. Call on an experienced appliance…read morerepair company. You can rely on Nobel Appliance Repair, LLC when you need appliance repair service in Rapid City, SD.

We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

Jeff and Terry just fixed my LG washer and they were AMAZING!! They checked everything, cleaned…read moreparts, priced fairly and were so kind and very competent at their job! I could not be more happy. We are very blessed to have them in Spearfish! I would give them 10 stars if I could!! Angie O'Shea

First and fore most I didn't know this company or who they were. I did a google search for…read moredishwasher repair in my area. T&W had a 5star rating. (click). then yes to T&W. good choice. My tech was amazing. Laying down on my floor he immediately saw the leak. Experience: Knowledge: YES! FIXED IT. Also, I learned after being nosy this man is a patriot. He served over seas to defend the USA. Two deployments if I remember right. Thank you for your service young man, I wish you success with your company. T& W Appliance deserves 5stars and above

The technician was very nice and worked so hard to find the problem. In the end we paid hundreds of…read moredollars to have the technician say there's nothing wrong with our AC; that it's just too small for our house. (The house AC worked fine for 20 years). We had another company come out, and they identified the problem. We have nice cool air now!

From the owner: Specializing in: - Heating Equipment & Systems…read more- Refrigeration Equipment-Commercial & Industrial - Restaurant Equipment & Supplies - Air Conditioning Contractors & Systems - Air Conditioning Service & Repair - Refrigerating Equipment-Commercial & Industrial-Servicing

I scheduled repair for Elite refrigerator on 5/19/2019. Service technician arrived and ordered…read moreparts but never installed them and my service plan expired 7/5/2019. SEARS representative is telling me they do not have service technicians available in Rapid City area so it is "My Problem ". I called SEARS at 1-800-4MY-HOME. TERRIBLE SERVICE WOULD NEVER BUY FROM SEARS AGAIN!

Going on 4 trips and still not repaired would like to have my money back! No longer will be doing…read morebusiness with Sears