Best Home Care agency, the company puts Families and their caregivers first. They are so supportive…read moreand reliable when you need them the most. Calling in and asking questions is always helpful. They have a great staff in the office and the best caregivers. You know your loved one is in the best hands when they come from ApexCare.

Poorly trained caretakers. No accountability or oversight from Apex management. No communication…read morefrom care team regarding health and safety of clients. The office staff seemed nice enough but the folks they send out in the field are inconsistent at best, and incompetent at worst. Under their watch, my mother was hospitalized for a preventable condition. When I asked them what happened, nobody even bothered emailing me back. Do not trust your elders with this company. I wish I hadn't.

Apex has been amazing. We started by only needed a few hours several times a week, and in the…read morespan of a month we needed 24 hour care for our loved one. They pivoted quickly to fill our needs. Also, the caregivers were great. Highly recommend.

The caregivers were not reliable. From May 2025 - August 2025, my mom's primary caregiver,…read moreBrittany, called out 19 times. I needed home care on the days I worked in office and this was not it. To add insult to injury, my mom passed away on 5/5/26 and I discovered all of her good jewelry was missing. Got zero response from the company. I understand time has passed since I ended services for my mom, but the caregivers were the only people who had access to my mom's jewelry, which included a special piece my dying sister bought for my mom.

Unacceptable. A family member was released from hospital to home for hospice care. ApexCare was…read morehired to help. On the first day, the caregiver arrived a half an hour late with no explanation and did not call to let us know. The second day no one showed up and no one called to let us know. When WE CALLED the second day to find out the status, at that point we were told no one would be coming and there was no substitute available. No apologies, nothing. We are dealing with a lot of emotions knowing we will lose a beloved member of our family and should not have to go through more issues - especially when they do not inform us. Now we will monitor our credit card to make sure we are not improperly billed for services not rendered and wonder if this company has drone this in the past. Not a good way to start off and wish zero stars were an option. As far as the first night with help. We were told certain assistance would be given but the person that came in said they wouldn't be doing a number of things. So basically, they didn't help that much at all and used the house to take a nap on the recliner. Horrible communication from front office with information of care provided vs reality of not much care at all. I would stay far away from this company.

Thankful that we have local senior supporters like Apexcare to help offer convenient senior…read moreresources.

There were two special caregivers out of eight. Several slept when they should have been awake…read moreduring the night shift. The icing on the cake was when one asked me if she should empty the commode in the shower! I feel the workers need more detailed training. Office staff took my care giver mid shift when I was in 24/7 care and did not tell me that no one was coming the next day. More than once the caregiver was late or did not even show up or call...Hope they improve in the future because they are needed.

ApexCare is simply the best. Dorie has been a trusted long time partner of skilled nursing…read morefacilities because she has been so successful at matching our clients with the appropriate caregivers when they return home. She works quickly and efficiently and you can always feel confident about your patient's safety and well-being. If you need home care services or even placement to assisted livings or board and cares, call Dorie!!

I went to Apex for my shoulder/knee problems and really loved the therapists, so I called for my…read morenew problem. Even though it'd cost me out of network. The receptionist couldn't be more indifferent. I asked if Apex could treat me, her response was, we could but we are really busy. You should go to a hand therapist. We don't have any opening until December. I am taking my business somewhere else. Too bad.

Unfortunately, they were out of network for me with my insurance, but I wanted to leave a five star…read morereview anyway, because the woman who I spoke with on the phone was so incredibly helpful and gave me all sorts of instructions about how to find someone within my network. Even though she knew that I couldn't afford to come to them without my insurance covering it, she really went above and beyond and I think anybody would be lucky to go Here if the physical therapist is anything like the receptionist!!

Nissan Sentra 2021…read more I rented a Mid-Size vehicle for a week to take a trip out of State. The vehicle that was randomly selected by the rental company was a 2021 Nissan Sentra. From the outside the vehicle looks roomy and sleek, right on the edge of sporty. The model I received is a 4 cylinder, with 38,800 miles on it. So, it was broken in and any issues it may have had, will have been worked out before my piloting experience. Coming from a rental company, I am presuming that it is a basic stock model without any real frills. The interior is deceiving from the external appearance, as the forward cabin seemed small and a little cramped when getting in for the first time. It is a Push-to-Start with the presence of a proximity fob. The instrument panel is bright and offers several display options from Speed, Trip-Meter, Mileage per Gallon, etc. Additionally, to the right of the driver's side is a 10 inch display that offers terrestrial radio (AM/FM), Sirius Radio and Bluetooth as well as USB linking with your Android or Apple platform phone. So, if you are viewing Google maps, etc. for instance, it will be displayed on the heads-up screen. This was very convenient while navigating unknown areas and cities. There is one USB-C, one USB-2, a 3.5mm phono plug and a D/C accessory plug. Hence, it will accommodate nearly every type of linking one may need for electronic accessories (Phones, Tablets, 3.5V for D/C devices like C.B. Radio, etc.). The forward seats are a little ridged and the positioning mechanisms are all manual. To manipulate the seat up or down for driver comfort and visibility, there is a hydraulic device where you lift/pump the lever up or down to achieve vertical adjustments. Behind that lever is an additional manual lever that sets the seat forward and back horizontally. This was different, yet as stated "No Frills". I spent a little time in the back seat and I will say it was comfortable, yet a little cramped. The bench seat was a little stiff and after about four hours, you will (Your Passengers) may want a break. The suspension is a little stiff so the ride can be rough. The seats are a somewhat ridged, which add insult to injury if you encounter a lot of pot holes. Overall, the back seat is what it is, just be conscious of your passengers comfort and afford them a periodic break. I initially drove from Sacramento, CA. to Provo/Orem, UT going through Nevada, using Interstate 80. Unlike California, there are sections of Nevada and Utah where the speed limit is 80mph. The little 4 cylinder is peppy and could keep that pace while only pushing a hare over 2,000 RPM. This keeps the fuel cost low, even at excessive speeds. The in-town MPG (Miles Per Gallon) average was 32.2mpg and on the freeway it averaged 42.4mpg. The handling was solid and the steering is extremely responsive to the edge of being overly sensative. On the turns however, it had a tendency to drift prematurely coming out of the apex of a turn. When entering at the posted or suggested speed limit it is very tight and responsive. Yet if you are powering out of the turn following the apex of the turn, the vehicle will not follow-through naturally, as one will have to compensate with the wheel to maintain their line of exit and maintain a natural drift to the outside of the corner. It is a minor eccentricity of the steering, however if one is not careful, one may pull in too close or drift out too far, risking an unscheduled merge into oncoming traffic. So, keep your head on a swivel if you are navigating mountain roads. The suspension is stiff and not very forgiving, hence the vehicle may get squirrely and could slide in icy or snowy conditions. To segue into driving conditions, I had the opportunity to drive the Sentra in Full Sun at 80 to 90 degrees Fahrenheit, to cold conditions and snow, leveling the Mercury at a brisk 20 degrees Fahrenheit. It did stay stable in both conditions and the only critique is as previously stated, one may have to steering correct while in turns. I know a lot of the handling is a result of the tires and the PSI (Pounds Per Square Inch) they have based upon elevation and weather conditions. Despite the lack of bleeding or adding air to the tires based upon the conditions, it did well in all of the driving environments I encountered. In conclusion, if you are looking for great basic transportation with some newer upgraded amenities, then the Nissan Sentra is a great commuter vehicle. The pros, definitely outweigh the cons. It is great on gas mileage and handling, yet the cabin is a little cramped if you are over 5'11'' (my height). Some minor upgrades, such as performance wheels and tires will make it more likable and fun to drive. If I was in the market for a commuter vehicle that is great for two to three hour runs, I would consider the Sentra. Hence 4 Stars! Well done Nissan, Impressive, Most Impressive!

We bought a Nissan Rogue from the St Charles, Illinois location…read more They were shut down by the state for ripping people off. We therefore lost our lifetime powertrain warranty. Okay, fine. Sucks. We're over it. We bought an extended warranty through them and were told it was bumper to bumper to 100k miles.Guess what? It is not either of those. (We didn't receive any paperwork about it, just the policy number) We are paying for a warranty that barely covers anything other than what the CPO warranty covers, and now we have our car at the Woodfield Nissan location and have to pay over $600 (two car payments) to repair a clock spring that SHOULD have been covered under the bumper to bumper warranty that we don't actually have. Does Nissan have any plans of fixing St Charles' screw ups? Basically every single person who bought from that dealer is screwed, and since we bought the car, it's been one issue after another. For instance, I thought there was a problem with the CVT. St Charles didn't even want to look at it - said it was normal. We drove 10k miles (most of it well out of state) and come to find out St Charles lied to us and we had a bad trans. Can't wait to get rid of this car and switch to a reliable company...

APEX PT is EXCELLENT. Dave and his assistant Robyn are dedicated therapists. I was fortunate to…read morehave their expertise after my partial knee replacement. My trust is based on their knowledge and skill. All you have to do is listen, and do your exercises, and you might be released early. The office staff is efficient, friendly, and accommodating. Jill Oakes

Make sure they take insurance and don't put into your deductible - it's in their contract - we…read morelearned the hard way and could have spent 1/20th for the same generic exercises. Hour long sessions were 20-30 min. Go to Agile, or anyone else frankly. Easy to find better.

From the physical therapist to the assistants and receptionist, everyone is friendly and welcoming…read more The physical therapist I saw was young but seemed very knowledgeable and caring. As other reviewers have said, paitents typically see the physical therapist only for about 15 minutes in a one hour appointment, the rest being spent doing exercises with assistants. But the cost of $190 is correspondingly less than most physical therapists charge for a full hour, so a course of therapy is more manageable cost.

First off, the actual PT I had was kind, very smart, and good,…read more but...on the third session, I got to spend barely 10 min of 45 min session with the actual PT. She walked off and helped two other people in a cavernous hall everyone gets treated in. Talk about shrinkflation. They charge 190$ per session. The rest of the session was spend --10min with a heating pad, and the rest with a PT assistant who looked like a high school kid with a big smile, but who doesn't seem to pay attention to detail nor seems to be medically trained. It seems a medical factory model. Perhaps this is the only way to be profitable these days, but I felt ripped off.

Have been a member for over twenty years, since I was 60. My experiences are different from many…read morereviewers here. I think Kaiser is absolutely top notch in medical care. I've used the ER multiple times and been in the cardiac ward more than once. The doctors are caring and good and smart and knowledgeble. I've had many procedures done. You can email your doctor directly and get an answer back quickly. The medical billing unit is a different matter. They are terrible and very hard to contact or to get anything changed. Fortunately all they do i bill your credit card monthly for the premium, but even that is sometimes done incorrectly. It's a mysterious black hole.

To get checked in at area/room 230 in building 1 is the worst. The woman there are rude and tend to…read moreanswer with attitude. I was speaking to one of the secretaries and an MA inserted herself into the conversation and gave me attitude and tried to belittle me. Honestly, if you hate your job working with patients then work at a cemetery. This isn't the first time I've seen the women at this department act so rude. An elderly black lady with a walker was sent over from a different area and told to check in at 230. She explained how they told her she would be seen here. An MA/secretary basically bullied her and said "you shouldn't be here, who's your doctor, why would you be sent over?!?!" I'm thinking, "dude, she's like old. Chill, this isn't a government secret building and she's not gonna break in" The elderly patient further explained and you could tell the worker saw she was in the wrong. Honestly don't check in at 230 or file a complaint like I did when you have mean girls in the office who have attitude and mistreat their patients. I understand that you get patients who are rude and say annoying/stupid comments but don't treat innocent patients l as if they're in your damn nerves.

I engaged with Apex Functional Medicine in Walnut Creek for help with eczema, GI problems, and…read moreprediabetes (non-progressive, but something I wanted to address seriously). My experience has been genuinely life-changing. Their approach is thorough, educational, and personalized -- focused on root causes, not quick fixes. The lifestyle and dietary changes aren't easy, and you have to be willing to do the work, but the results have been worth it. My skin and GI symptoms have improved significantly, my energy is much better, and I feel far more in control of my health. I'm sorry to see some negative reviews because mine has been only positive. If you're looking for real guidance and are ready to commit, this is the real deal!

I've had only positive experience with the office and staff at Apex. Jen really listens to your…read moreconcerns and asks extensive questions about your lifestyle that may contribute to any symptoms you are having. I sought out their care because I was tired of being told by my MD that my labs were "normal" and yet I felt terrible year after year. The only answer traditional medicine gives for women of a certain age is anti-depressants or HRT. I wanted a natural approach which I could maintain for a lifetime and not being addicted to pharmaceuticals. I am very happy with my results not only with weight loss but with energy and receive excellent communication from Lauren, Rachel and Jen!