Emeritus is such a wonderful place. The staff is extremely friendly, warm and welcoming and the…read moregrounds are so clean. The rooms are modern and residents are allowed to have pets which is a nice plus. The food is delicious too. I would absolutely recommend people to this place.

Staff was very helpful as much as they could bring so short handed daily…read more A for effort as facility was taken care of and everyone did the best they could with what they had

My mother passed away recently after staying at the nursing home for eight months. The level of…read morecomfort and aid my mother received was very good. Whatever request we may have had was typically handling quickly and completely. The compassion everyone showed her was very comforting. Everyone seemed to work as a team to care for the residents, We commend the staff and management for their efforts. Thank you for taking care of our mother. The Brunner Family

Help at your Home is indeed a life saver. My husband fell and broke his hip two years ago And was…read moreplaced in a rehab facility. I won't say the name but whenever I would visit my husband he looked as if he was losing the battle, not to mention his life. I searched around and came across Help at your home and I now have my husband home and when I tell you the change that came overnight because of the caring and constant compassion he's received from this company has helped my husband in so many ways. Because of the care he is now receiving, I see a light at the end of the tunnel when before that I saw nothing but darkness. Kudos to you guys and all your help, your compassion and just all that you do. Henrietta

Help at your home was indeed a huge help! Prompt to answer/ return calls. Provided a tun of…read moreresources and information. Kind and professional staff... they took a huge weight off my shoulders and helped me manage during a difficult time. Caring for an aging or disabled loved one is so challenging, I wasn't able to do everything that my mother needed during her end of life care. Help at home helped me care for her and keep her home instead of alone in a facility.

Tennyson is the one of the nicest assisted living places in the area IMO…read more The folks working there are amazing. They are like the folks that work at Disneyland, always friendly and helpful, always in character, never negative. The facility is immaculate. There is a movie room, library, each wing has a sitting room for cards, visitors, TV and a fireplace. There is crown molding and upgraded base molding throughout, it looks like a high end hotel. There is even a bird cage in the lobby with a dozen little exotic birdies flying about. The number of extra activities is off the charts. Singing, bingo, music, movies, ice cream socials, etc. Tennyson, does everything it can to make your aging loved one apart of the human race. Of course it is up to your loved one whether they engage but the staff does everything it can to remove the environmental obstructions.

I cannot say enough wonderful things about Tennyson Court. After several bad experiences with…read more"five star" rated assisted living facilities, we have finally found someplace that treats my father with the care and respect he deserves. He has been there for several months, and we have absolutely no complaints. The staff is superb - he, and his room, are always clean, fed, etc. Any questions I have had or requests regarding the care of my father have been addressed instantly. They treat him with dignity and respect and, when he is being difficult, they know him and are able to cajole him into what he needs to do. If we cannot see him for a day, we do not worry that he is being taken care of. If anyone is in the process of trying to find a place for mom or dad, I know how difficult it can be, and I recommend you stop in at Tennyson - totally recommend them without any reservation.

I am writing this review on Jan 3, 2025 I share this because the negative reviews I see here are…read morefrom 2016-17. I will also say here that I do not work here nor have I ever worked here. Brompton Heights, in my opinion, is one of the best I have ever walked into. After 40 years as a professional in the medical field, I have seen many many things, both good and bad. I am especially keen to keep an eye out for things that aren't so good in the nursing home industry. My loved one's assisted living journey began at another local facility. Because of the less than good care that was received he moved to Brompton Heights. This is a decision our family will never regret. There was also never a day or even a moment when he or his family was not treated with respect and dignity. He was without a doubt, a member of the Brompton community. He sadly left us on 12/31/24 because of recurrent cancer while under Hospice care. My biggest concern and fear upon learning his cancer had returned was how his pain would be managed. I was truly scared of this unknown. I can now honestly say that there was never a time where his physical or emotional needs were not met within a short period of time I can only speak to the tremendous staff on the North unit but I have no doubt that the South unit demonstrates the same incredible quality of care. Every single person in every single department that met him treated him as he deserved to be treated, as someone who mattered. Almost every single time I walked into the facility I would see a staff member or two, or three gathered with a resident offering comfort and sharing a story or telling jokes I am grateful for the care that my loved one ( and my family members ) received during the time at Brompton. Thank you each and everyone one of you from the bottom of my heart.

This place is such an active environment. I was at the property for their Christmas party, and…read morethere was food, entertainment, crafts and families all over the place. Everyone, including the residents and staff, all had the biggest smiles on their faces.

The staff here are fantastic! They take great care of my grandma and seem to genuinely care about…read moreher. The rooms are very pleasant with great views of the trees. My grandma enjoys the activities and is happy.

BEWARE.!!! This service is the worst. They are buying Vodka…read morefor patient recovering from alcoholism after 9 months of rehab and sobriety. Zero care for the people they treat. Not to mention they don't show up and leave people alone for hours on end.

This company, its employees and it's owner should all be ashamed of themselves and if possible…read moreshould have their license revoked. They were hired to provide 24hr care for an elderly person unable to come home from the hospital otherwise. In the beginning, there were some bumps, but the aides were in general ok, and the ones that were not were asked to be removed from service. Fast forward a few months, and the overall care was nothing short of atrocious. Aides were arriving late, leaving early, leaving for long lunches, and mostly ignoring the patient while there. One particular day nobody showed up and I received a call from the individual that they were on the ground and could not get up. Eventually, the quality of care was so poor that hospice stepped in and took the patient to their facility for respite care, and would not release them until a new company was hired.

Burd Home Health, what a great place to work!!…read more Modern office with great team atmosphere, Burd Home Health makes everyone feel like part of the team and more like family. The work is engaging and challenging, plus we get to help those in need both in the local surrounding area and throughout the region. Great use of technology to give the company a competitive edge, you are definitely working for one of the most forward thinking companies that will soon lead the industry. Best job I've ever had!

From the owner: BURD Home Health is a leading agency for the Consumer Directed Personal Assistance Program (CDPAP)…read more The program allows people who need care to hire their family members, friends, or anyone else they trust as paid caregivers, and the caregivers are paid by Medicaid. Our team assists in registering for the program, onboard caregivers, and manage payroll. We are a verified CDPAP facilitator to work with the Public Partnership LLC (PPL). Headquartered in Rochester, we are currently serving families all around New York and five other states. We provide local in-person support in Rochester and Buffalo and remote support in the rest of the state. Our mission is to help families keep their loved ones out of nursing homes and provide care at home.