Its been a number if years but i have to say the aids and everyone did great with my mom. Dr Love…read more...great...Alonzo an aid incredible. PTs kind ...animals running around like home...a nice touch.

We had to place our mother at Beechwood Continuing Care 12/2019 and 3 months later the nation faced…read morethe unthinkable... The Covid-19 Pandemic. I will never forget the night on March 19, 2020. I had to say goodbye to my mother, who we saw & cared for Everyday. This was the Beginning of the End. Throughout the pandemic we FaceTimed. Then there were scheduled 1/2hr door visits. I wondered why the staff was bringing my mother to the door visit by wheelchair. My mother walked with her walker, she even got into my 3 row SUV. I insisted on seeing if my mother could walk, sadly she could not. Door visits and FaceTime calls were getting more difficult. I began to see the fast decline. My mother was constantly confined & isolated in her room (bc of positive Covid cases) with no stimulation or socialization. She never got Covid. By the time I finally got inside for an indoor visit she didn't know me. She knew we were her daughters because we had to tell her, but she didn't know our names. Then we were allowed 2 designated caregivers. By then, my mother barley opened her eyes. We took her on an out pass (which was difficult because she's now confined to a wheelchair) for a makeover. I took over doing all of her laundry again. Cleaned her room (it was awful), bought new bedding and tried to get things back to "our way". Eventually we had to start feeding her homemade meals that we brought each day. Then we began to purée her food because I noticed she was pocketing her food and struggled to swallow. Then I began to notice she couldn't drink out of a cup or through a straw. Beside myself, after a long weekend at Beechwood I made a call Monday morning reaching out for help to teach me ways to get my mother to drink. DID I MENTION THAT EVERY-TIME THERE WAS AN ISSUE IT TOOK US DAUGHTERS TO NOTICE, TO REPORT IT TO THE SOCIAL WORKER OR VISITING NURSE. So now I finally get a call after reaching out for help that my mother has aspirating pneumonia and a nodule on her lung (they scrambled and ran tests the day after I made the call). So now they finally tell me about "thickened liquids" which I never knew of. My mother should've been on the thickened liquids the day she went on puréed food. BEECHWOOD HAD DROPPED THE BALL SO MANY TIMES, ITS DISGUSTING! Now at least 31/2weeks go by and I hear from No One. I wanted to have my mother evaluated by hospice but was convinced by Rose the social worker that if I did that I would lose the visiting nurse from IH and that keeping her would be better at this point. So I listened. I filled in for my sister on Friday 4/30 (we went every night) because they have a "fill in" LPN from different floors because the full time day LPN and night LPN need time off so it was important to be at Beechwood especially those nights. My mother ate the puréed meal I prepared but I couldn't get her to drink my thickened liquids. I got her washed up and settled in. I expressed my concerns to the LPN on duty, my mothers breathing was like a loud rattle (I took a video and showed the LPN). I even asked to stay. She said "I got you, I'll look in on her" and then told me she got her to drink a bottle of water and glass of milk that day. I said no, no.... Thickened Liquids Only. The LPN indicated that it didn't say that on her care sheet, she even showed me, then she made notes. I left feeling uneasy. I called around 10:15 to check on my mother which I never had to do. The LPN said there are NO CONCERNS FOR BETTY, I gave her a glass of puréed OJ and put her to bed at 9:30 so there are NO CONCERNS. I received a phone call at 7:15AM telling me my mother passed away. The phone call that I made Friday night could've been handled so differently. All the LPN had to do was put me on hold to check in on my mom. They claim she died peacefully in her sleep. My struggled with her breathing, she was filled with fluid and she was all alone. I'm heartbroken DO NOT PUT YOUR LOVED ONE IN THIS FACILITY. All you get is lip service from everyone. The staff are lazy & incompetent. Okay

My 91 year old mother just completed a rehab stay at Harris Hill after a fall. She and I were both…read morevery happy with the facility. The vast majority of the staff were absolutely wonderful - and there seemed to be plenty of people to take care of the residents. My mother also felt that the quality of the rehab was quite good. The only thing she complained about was the quality of the food. It seemed to be hit or miss. Some meals were decent, some were not so great. So I knocked off 1 star for that. But overall, if the need ever arises we wouldn't hesitate to go back there.

Oh, where to begin with regard to this "nursing facility?"…read more I'll preface my review by saying that I wouldn't send a cockroach to stay here...although given the cleanliness of the place I'm sure more than a few have taken up residence, and more than likely permanent placement. My dad was here for approximately three weeks for "rehab" after having major surgery. The only reason he went here was because they were the only facility in the surrounding area that had a bed open. I remember the place being called "Harris Hellhole" by people who worked there back in the day, but I figured maybe things had changed since then. Well, how very wrong I was. We had issues with his "care" (term used loosely) from day one. Rude, unprofessional and downright incompetent staff. Inconsistent therapy schedules. Absolutely FILTHY rooms. Insane response times to call buttons. No one answering the front desk phone after like 5 PM. Not being washed enough. Being left to fester in his own waste for 30-45 minutes at a time, and staff getting nasty when asked to help him. Food that was often lukewarm at best. A bed that only functioned properly half the time. Being told to "stop using your call button so much old man." Oh, and I wouldn't be exaggerating to say that they damn near killed him twice. I won't elaborate on that here. All of this taken together set his rehab back significantly. This is all to say nothing of the overpowering stench of urine and feces from the moment you walk in. (It's either that or the rotting flesh of corpses stacked ten feet high somewhere.) I get that it's a nursing home and not a mansion, but come on now. It needs a good deep cleaning at least once a week! Not to mention the many residents you can hear crying "hello, please help me!" from their rooms, with no response from staff, or the ones roaming the halls being ignored as well. You're practically begging for a lawsuit, much like that squalid craphole called Comprehensive Rehab in Williamsville is facing. That place needed to be condemned YEARS ago and every employee within it thrown in jail. HH should face the same fate with the exception of maybe a handful of staff being spared the criminal charges; namely the social worker whose first name starts with an L. If by chance you're reading this, get out of there. You can apply your great people skills and do so much good elsewhere. Perhaps in the VA Healthcare System. People, for the love of all things sacred, do NOT send your loved ones here. They just might die from the lack of proper care. My dad is on his way to a better place as of next week, but because of the neglect at HH he has been in the hospital since Monday. If God forbid you DO have someone here, get them out of you can. If that's not an option, monitor their time there VERY closely. Use your eyes and ears, document EVERY incident and report it to the NYS Department of Health and Ombudsman's office. Now, this is the part where I will get a canned response (probably AI) saying to contact the administrator with my concerns, or that my concerns have been passed on. Yeah, that ship has sailed and sunk. This person supposedly turned one of the Absolut Care locations around, but at HH they are as useless as basketball cleats. Myself and others in the family did just that, and nothing changed. Classic case of "we investigated ourselves and cleared ourselves of any wrongdoing." The aforementioned social worker was the only one who really helped in any way, but even they could only do so much. Oh, and don't be fooled by their cute little pictures on social media showing the residents playing bingo, interacting with therapy dogs and looking all smiles. The truth is something far more sinister, . They have a "five star" image to uphold, collateral damage be damned. Bottom line: Don't. Just don't.

What a fantastic facility. My mother in law was at an awful place prior and Greenfield was great…read more She was there for a month doing rehab. The staff was attentive, caring, and helpful. She came a long way. She liked the food also, the soups especially that are homemade. Thank you to the entire staff who made her stay so pleasant.

From the owner: GreenField Court is designed to serve seniors who need some assistance with their daily activities…read more In this affordable, quality residential setting, residents can get the help they need and continue to experience companionship, freedom, comfort and peace of mind. GreenField Court features 49 spacious studio, one- and two-bedroom apartments decorated with our residents' own furnishings. All assisted living apartments have kitchenettes with a refrigerator, microwave, cupboards and sink, as well as private bathrooms with walk-in showers. Scheduled courtesy transportation, restaurant-style dining, and a staff whose primary purpose is to provide service second-to-none are part of the package.

Staff work very hard to care for those who choose this facility. Nursing care is very good and…read morestaff are very friendly and work to make the time there nice.

This shit hole doesn't even deserve 1 star -the staff violate hippa laws by placing diagnosis at…read morethe door My family members was sick-staff did nothing-I called 911 and elderwood staff refused to let 911 in the building despite my wishes as POA and the patient . Once your family members is admitted to this he'll-despite paperwork showing the patient does not belong there-they treat patients like criminals and refuse to let them leave-they will do anything for a buck including calling police and adult protection without warrant Obviously family members will treat family patients with love and kindness, unlike treatment received here Please close this place down The elderly deserve to be treated with love, dignity and respect.

I like it. It's a clean facility. Sometimes you go into a nursing home and it reeks of feces and…read moreurine. This facility is not like that. It doesn't smell like that at all. Edit: I couldn't smell anyway. I didn't smell anything because I couldn't smell and didn't realize until I cleared my sinuses with peppermint oil then went to the facility. I smelled everything that day. It's still not overwhelming and disgusting but it isn't a scent free facility. Edit: I do see cleaning staff but I also recognize which ones clean well and which ones don't do much at all. I've seen cleaning staff and aids keep the facility clean. It appears well stocked. There is an employee break room that has a wall of snack for purchase and there is a freezer and refrigerator with prepared for and frozen food items for purchase. The staff seem cool. Edit: it's really not as clean as originally stated. It isn't a dirty facility but it depends what unit ure on how clean it is. Now that I have seen every side of every unit I recognize what's clean abs what's not. There have been some plumbing issues as well nothing major though. Also I'm just finding out from staff that the residents tend to use the staff restrooms. Absolutely not okay with that. The facility is always short staffed. Every single day. I don't understand why. That's the down side.

The people here are Nice and caring. They are truly dedicated to helping the population they serve…read more If a doctor has any concerns or questions regarding their patients, they can call at anytime and someone will help to navigate the programs available.

From the owner: Our 'Treat in Place' Model of Care is specifically designed with the goal of keeping the member at…read morehis or her current facility as long as clinically appropriate. Family Choice's Advanced Practice Providers work collaboratively with the physician, the facility staff, and the member or their responsible party and is responsible for the planning, delivery, and coordination of care to members across time and setting. Program Benefits include: * Consistent routine assessments by a Family Choice Advanced Practice Provider * Social Workers to assist facility staff with obtaining advance directives * Non emergent transportation (20 one-way trips) * Part D (Medicare Prescription Drug Coverage)

Let's be honest:…read more This is not the sort of place anyone loves to spend time in. Personally, I have a visceral reaction to all nursing homes because of childhood experiences with them. That said, if you have to put your loved ones in a place like this, and believe me, I understand that sometimes you do HAVE to...this is a good one. This place is clean. It doesn't have that old person's home smell that hits you in the face like some places. The vibes are good. The staff is actually friendly, and we saw a lot of smiles. And maybe that's because I bring in two smiley little kids with me every time I'm here, but the nurses and the patients all seem to be in pretty good spirits, which can be rare at rehab centers. It seems as though the staff enjoys their work (as much as anyone does), and they took the time to put up a lot of festive decor for the holiday season. There's a Santa in the dining room, snowflakes and more on all the walls, and that's in addition to the sweet fish tank in the lobby area. From what we know, they take good care of our grandma too, which is the most important thing. She is actually happier here than she was at home, and has the full time round the clock attention she needs. And of course, Matlock is on TV, seemingly at all times.

This place is a lie/scam! What ever the website tells you, is false! There's no chef preparing chef…read morequality food, the rooms do not look like hotel rooms, not even close! Your loved one will be sharing a room with someone else, that is a guarantee. The only place they can put photos of their family is a 8x10 cork board or taped to the wall. Residents are left out in hallways in chairs sleeping, they are not checked on, dressed if needed, or bathed. If your family member needs help, they are ignored, even if yelling at the top of their lungs. If you plan on putting your family member there, you might as well say your last goodbyes. This place will kill whatever spirit they have left. Outside place looks like a lodge transformed to a nursing home, there are large potholes in the parking lot, you could fall, injure yourself and stay there while you're already there. Gutters look like there about to fall off the building, it looks forgotten about, and so do the residents. When you leave, you leave feeling like you need a shower in sanitizer. Go somewhere else please! For the sake of your loved one. I beg you!!!