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    Beechwood Continuing Care

    3.0 (2 reviews)

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    Harris Hill Nursing Facility

    Harris Hill Nursing Facility

    1.6(19 reviews)
    5.6 mi

    My 91 year old mother just completed a rehab stay at Harris Hill after a fall. She and I were both…read morevery happy with the facility. The vast majority of the staff were absolutely wonderful - and there seemed to be plenty of people to take care of the residents. My mother also felt that the quality of the rehab was quite good. The only thing she complained about was the quality of the food. It seemed to be hit or miss. Some meals were decent, some were not so great. So I knocked off 1 star for that. But overall, if the need ever arises we wouldn't hesitate to go back there.

    Oh, where to begin with regard to this "nursing facility?"…read more I'll preface my review by saying that I wouldn't send a cockroach to stay here...although given the cleanliness of the place I'm sure more than a few have taken up residence, and more than likely permanent placement. My dad was here for approximately three weeks for "rehab" after having major surgery. The only reason he went here was because they were the only facility in the surrounding area that had a bed open. I remember the place being called "Harris Hellhole" by people who worked there back in the day, but I figured maybe things had changed since then. Well, how very wrong I was. We had issues with his "care" (term used loosely) from day one. Rude, unprofessional and downright incompetent staff. Inconsistent therapy schedules. Absolutely FILTHY rooms. Insane response times to call buttons. No one answering the front desk phone after like 5 PM. Not being washed enough. Being left to fester in his own waste for 30-45 minutes at a time, and staff getting nasty when asked to help him. Food that was often lukewarm at best. A bed that only functioned properly half the time. Being told to "stop using your call button so much old man." Oh, and I wouldn't be exaggerating to say that they damn near killed him twice. I won't elaborate on that here. All of this taken together set his rehab back significantly. This is all to say nothing of the overpowering stench of urine and feces from the moment you walk in. (It's either that or the rotting flesh of corpses stacked ten feet high somewhere.) I get that it's a nursing home and not a mansion, but come on now. It needs a good deep cleaning at least once a week! Not to mention the many residents you can hear crying "hello, please help me!" from their rooms, with no response from staff, or the ones roaming the halls being ignored as well. You're practically begging for a lawsuit, much like that squalid craphole called Comprehensive Rehab in Williamsville is facing. That place needed to be condemned YEARS ago and every employee within it thrown in jail. HH should face the same fate with the exception of maybe a handful of staff being spared the criminal charges; namely the social worker whose first name starts with an L. If by chance you're reading this, get out of there. You can apply your great people skills and do so much good elsewhere. Perhaps in the VA Healthcare System. People, for the love of all things sacred, do NOT send your loved ones here. They just might die from the lack of proper care. My dad is on his way to a better place as of next week, but because of the neglect at HH he has been in the hospital since Monday. If God forbid you DO have someone here, get them out of you can. If that's not an option, monitor their time there VERY closely. Use your eyes and ears, document EVERY incident and report it to the NYS Department of Health and Ombudsman's office. Now, this is the part where I will get a canned response (probably AI) saying to contact the administrator with my concerns, or that my concerns have been passed on. Yeah, that ship has sailed and sunk. This person supposedly turned one of the Absolut Care locations around, but at HH they are as useless as basketball cleats. Myself and others in the family did just that, and nothing changed. Classic case of "we investigated ourselves and cleared ourselves of any wrongdoing." The aforementioned social worker was the only one who really helped in any way, but even they could only do so much. Oh, and don't be fooled by their cute little pictures on social media showing the residents playing bingo, interacting with therapy dogs and looking all smiles. The truth is something far more sinister, . They have a "five star" image to uphold, collateral damage be damned. Bottom line: Don't. Just don't.

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    Harris Hill Nursing Facility
    Harris Hill Nursing Facility
    Harris Hill Nursing Facility

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    The Grand Rehabilitation and Nursing Home - Festive decor

    The Grand Rehabilitation and Nursing Home

    3.0(2 reviews)
    29.7 mi

    Let's be honest:…read more This is not the sort of place anyone loves to spend time in. Personally, I have a visceral reaction to all nursing homes because of childhood experiences with them. That said, if you have to put your loved ones in a place like this, and believe me, I understand that sometimes you do HAVE to...this is a good one. This place is clean. It doesn't have that old person's home smell that hits you in the face like some places. The vibes are good. The staff is actually friendly, and we saw a lot of smiles. And maybe that's because I bring in two smiley little kids with me every time I'm here, but the nurses and the patients all seem to be in pretty good spirits, which can be rare at rehab centers. It seems as though the staff enjoys their work (as much as anyone does), and they took the time to put up a lot of festive decor for the holiday season. There's a Santa in the dining room, snowflakes and more on all the walls, and that's in addition to the sweet fish tank in the lobby area. From what we know, they take good care of our grandma too, which is the most important thing. She is actually happier here than she was at home, and has the full time round the clock attention she needs. And of course, Matlock is on TV, seemingly at all times.

    This place is a lie/scam! What ever the website tells you, is false! There's no chef preparing chef…read morequality food, the rooms do not look like hotel rooms, not even close! Your loved one will be sharing a room with someone else, that is a guarantee. The only place they can put photos of their family is a 8x10 cork board or taped to the wall. Residents are left out in hallways in chairs sleeping, they are not checked on, dressed if needed, or bathed. If your family member needs help, they are ignored, even if yelling at the top of their lungs. If you plan on putting your family member there, you might as well say your last goodbyes. This place will kill whatever spirit they have left. Outside place looks like a lodge transformed to a nursing home, there are large potholes in the parking lot, you could fall, injure yourself and stay there while you're already there. Gutters look like there about to fall off the building, it looks forgotten about, and so do the residents. When you leave, you leave feeling like you need a shower in sanitizer. Go somewhere else please! For the sake of your loved one. I beg you!!!

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    The Grand Rehabilitation and Nursing Home - Santa

    Santa

    The Grand Rehabilitation and Nursing Home - Lobby

    Lobby

    The Grand Rehabilitation and Nursing Home

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    Beechwood Continuing Care - retirement_homes - Updated May 2026

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