My mother in law resided here a few years ago for close to 3 years until her passing. I visited 5…read moredays a week or more as I live in the neighborhood. I always tell people this is a place I would like for me if ever I needed their services. Such a beautiful "family experience". They are joyful with their clients and provide excellent and consistent services. They celebrate birthdays and holidays. Music can be heard often. Delicious meals and snacks!!! I will always be grateful for this business and the amazing owners and staff!!!

My grandma has lived here for about five years and we really like how they make it feel like home…read more They always celebrate holidays and birthdays, they are very patient and that's good because caring for my grandma takes a LOT of patience. They keep the place clean and tidy and they are always cooking up a bunch of good stuff in the kitchen. They bring in entertainment for the residents and they are very kind and considerate to residents' families. We are very grateful for them.

More Care was very good for my Mom there very attentive, and kept my Mom comfortable and Happy, I…read moredefinitely would recommend them to anyone that needs care for there parent, my Father n law also was on More Care and they were Best! they treated him with so much care and respect. Thank You for everything you did for my Mom

This Hospice is the one Ibeould recommend. I wccidentley left a review for the wrong one. This…read morecompany is there for everything that youll need and the nurses and bath girls were always there to give my mom the care that was needed. Even showing up in middle of night when her breathing changed. This is the one you want to use.

Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

It's a very trying time to have a family member home on hospice. OC Hospice was there every step of…read morethe way. I highly recommend them

hospice team showed incredible compassion and professionalism during my father's final weeks. The…read morenurses were patient, explained everything clearly, and made sure he was comfortable. They also supported our whole family during a very difficult time, highly recommended.

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

My father has been a client of Comfort Keepers HB since mid-2024. When it came time for him to move…read morehome after rehabbing at my house I knew that he would need general, non-medical in-home support. I had a good experience with another agency in my city but the caregiver they provided couldn't move to their OC location. I did a quick search and found Comfort Keepers. It's always nerve-wracking to choose an agency you aren't familiar with, knowing you will be stepping back and letting someone else support your loved one. Having a stranger in your house is something to get used to and not always an easy transition. From the first meet and greet with Karen and Chelsea I walked away feeling that they had a genuine concern for my father, and also my mother, who also would be in the home with him. My father has 7 day a week support and it's made such a difference in his health, wellbeing, and demeanor. He considers his "helpers" as family and hasn't had an odd fit yet. The staff is communicative when there's a sub or a change, and we're able to communicate scheduling updates easily via the phone or their website portal.

Words cannot express the gratitude I feel for CK and the support they provided my family. My…read moremother had ALS and became bedridden in her last 9 months of life. My sister, her primary care taker, needed help and CK provided several exceptional care takers which allowed us to keep her at home. Our mother was never very social and didn't have friends prior to getting sick. In the end she found a friend in one of her primary care takers. We really feel like we won the lottery with this company. We found out about them through ALS United Orange County.

We feel so blessed to have had our Aunt Mary at Beachside Guest Home for the last three months of…read moreher life. Compassion and excellent care is what was afforded my Aunt in her final days. Can't say enough about Gloria and Ophelia, they are angels on earth. The house itself is bright and cheery and when dinnertime rolls around, the meals look fabulous! Would highly recommend this home this wonderful place!

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars

The staff that took care of my mom during her last week of life were amazing! They were literally…read moreangels. Kind....sensitive...caring....knowledgeable and loving. Thank you Vitas! God bless you all.

Their round-the-clock care was amazing. We really appreciated Jennifer, Antonio, and Hank for all…read morethey did -- they were attentive, compassionate, and made us feel truly supported.

My late mother spent the last 5+ years of her life at this amazing community. The team members…read morethere are so kind and supportive; super patient. They did everything to keep her life as interesting as possible given her limited capabilities. Even through Covid, they were very sweet and considerate. So many nice employees here. And of course the community is always clean and bright, has a positive energy, and even pets! Strongly recommend.

My reason for me, being unhappy with Silverado is strictly from a business standpoint. My mother…read morewas a Silverado for a couple of months before she moved facilities to Texas and I have to say that paying them monthly became such a tedious event because they wouldn't draft the checking account that we had set aside for my mother so we would have to go get the money get a cashiers check and FedEx to the corporate office and that needed to be done monthly. That was the only way they would accept payment as for my mother's care she has deteriorated so much it's sad but honestly, I don't think that had anything to do with her care. I don't think she was neglected at Silverado.

Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

Homecare for my husband has been quite a challenge. The staff is very helpful and concerned about…read moretheir caregivers. They look after some difficult patients, meaning the patient has dementia and other diagnosis.