Surprisingly, this clinic is very busy and seems very popular but I would not waste my time or money here. I originally chose this clinic because I was looking for a bulk billing clinic in the CBD. I did some research and came across this clinic because on its website it states that it is bulk billed for students and health care card patients so I made an booking through their online booking engine.
On my first visit the doctor was on time for my consultation. I had a blood test done and when I finished, I went to the reception and the lady asked me to pay $75. I asked her if this place is bulk billed and she said no, they never do any bulk billing. Okay...maybe the website isn't up to date I thought. Fine, so I paid the fee and made a follow up appointment for my test result. I made it a mental note to check with them next time.
On my subsequent visit I waited about 30 mins, and went to see the very same doctor. She gave me my test result but no prescription or advice on how to improve my condition. It was basically "here's the test result and you need to increase iron. Come back in two months to monitor your condition". It was less than three minutes. The doctor didn't even talk about my condition or anything, or look into possibilities of what might have caused it. Instead, she just told me my results, printed a pathology form for blood testing in July (I saw her in May), and said to see her again in two months time. Obviously I did not get my blood test done right there and then. That was the end of my consultation and I went out to the reception ithinking it was a result follow up visit (as a result follow up is not charged). Anyway, the receptionist charged me $75 again, and I told her that it was just a follow up to my blood test. She checked the system and said it wasn't purely a follow up as I was given a pathology form. SHIFTY! So, too tired to argue, and probably not well prepared, I paid the $75 and made another mental note to never return to the clinic again.
Three weeks after my last visit, I received a bill in my mailbox from the pathology centre for payment of the test I did when I went to the clinic!!!! Apparently the doctor did not bulk bill my blood test and they sent me the invoice!!! I was soooooo angry. i just felt that this clinic is such a rip off, and I didn't feel that I got good medical advice or consultation.
I have yet to find a good GP in Brisbane as I am new to the area but one thing for sure, I WILL NEVER EVER GO BACK TO THIS CLINIC AGAIN!!!!!! Don't waste your money, find another place. read more