The staff always knows that is needed and is very helpful. The time spent in there is less than 10…read moreminutes due to only knowing what I need, check me out. The perks programs are great as well.

I went in and asked for the coils that I usually order. The person behind the counter seemed like…read morehe didn't want to help me. He even went behind the display and then told me they didn't have the coil I use. So the next day I called and asked for the coil and wouldn't you know they had them in stock? I go in, and the same person is working. Tells me that they don't have the coils that I use. I told him that I called and he then pretended to have misunderstood me. I pretended to be a calm person and not verbally express how I felt. I am not sure if it was my complexion or if they didn't want to work, but there are enough vape shops in Jacksonville for me to get what I need along with good customer service.

I came here looking for boutique cigars as a gift, but they do not sell those kinds of high-end…read morecigars here, but more of your blunt-type flavored cigars. It was no biggie. It's a relatively new business in Murray Hill and we just happen to stumble upon it while strolling down Edgewood Avenue and decided to check it out. The guy working the register seemed pretty friendly. What they do offer is some really nice vaping accessories, oils, walls of hookahs and other water-smoking "tobacco" pipes, specialty cigarettes, clove smokes, incense, smoking paraphernalia and other cool accessories that you would expect to find in a great head shop. This place is locally owned and operated and there were a few customers shopping around during our first visit so the shop obviously serves a definite need in this area. The inside was nicely done with great merchandising and lots of new inventory. Very cool vibe indeed.

The prices are amazing aswell as the staff! They have a great selection and are very clean and…read morefriendly. I definitely wont go to any other shops and never do reviews but they are just that great 10/10.

Best service,polite owner. Variety and affordable. Best shop on west side…read more Quality items too.

The guy behind the counter is kinda creepy ,but as far as seletion goes they gotta lot of stuff ,im…read moreinto disposoable vapes and they have alot i get the 5gram Blazed and they dont clog up like alot of them do but ppl alot of the clogging comes from hitting blinkers alot and getting it to hot leaving it in your car in the sun will boil that stuff right out of there and keeping them in your front pocket they get real warm so try and not do these things and your vape will last longer because most of these places are not gonna give u a replacement

Excellent customer service! The sales representative was incredibly, helpful and kind. The product…read moreI purchased is high quality and gives me a perfect relaxing buzz for a very affordable price!

Every single person I have met running to register at this shop has been so incredibly night. They…read moremake you feel like there's no stupid questions, which is genuinely appreciated.

Worst customer service ever. Refuse to help or answer any questions about products then when you…read moreget annoyed he laughs at you. This has happened twice. Take your money to one of the Other many many smoking, vape stores in the area who are happy to do business with you.

Worst prices in Jacksonville, not to mention the man in there is always rude. Also always out of…read morenearly everything--so i just bought a vape that literally smells like cat litter. 0/10 don't recommend.

I'm a cigar fan. Great owner, great staff, excellent selection of cigars. My spot to unwind near…read moredowntown. Great location. Definitely recommended!

This place was a gem! Got a chance to meet the owner Peter, who was very warm and welcoming, had a…read moregreat conversation and enjoyed a tasty cigar. By the way, awesome selection! Lots of boutique brands and hard-to-find sticks for competitive prices. The atmosphere was also very comfortable, with ample seating and lots of options for a glass of wine or a cold beer. Enjoying a relaxing afternoon at Second Wind is something I will definitely do when I find myself in JAX again!

extremely educational, clean, great customer service. I believe the cashier on the shift's name was…read moreandrew, helped me make an educated decision on store products. 5/5, would recommend.

this place has been around for a long time and their prices are reasonable. This is probably one of…read moremy favorite smokes shops in Jacksonville and their service is really fast too. They're never really busy. I recommend this place to anybody.