I have been a member of this credit union for many years. I have never had any particular issues,…read morebut when you know the past and current employees, you just want to give a SHOUTOUT for their professionalism. When you are greeted with a smile, it makes a different in your day. It's extremely cold outside and those warm smiles are welcomed. For Aaron Milenbaugh at the Warren location, I would like to say, your welcomed smile on a cold day was AWESOME. Your professionalism was so cool. No long wait in line and your assistance with my transaction was great. In a uncomfortable world we're living in today, being greeted with warmth and grace and walking out with a smile on my face was very refreshing. Keep up the Great work at this location, you guys/girls are really truly appreciated. Thank you again Aaron.

From the owner: People Driven Credit Union is a member-owned, full-service financial institution that has been…read morehelping members and their families with money management since 1928. We are a non-profit financial institution providing serves to members in Genesee, Lapeer, Livingston, Macomb, Oakland, St. Clair, Washington & Wayne Counties. Additional branches located in Romeo, Ypsilanti, Warren & Detroit. Visit us online at www.peopledrivencu.org for additional information on locations and hours. We now serve over 25,000 members, all valued owners of the credit union. As a non-profit, cooperatively based organization, we are able to offer an appealing array of low cost financial services. Earnings are shared with our members by means of attractive savings and loan rates and low service fees.

This is my go-to credit union in my area when I can't deal with Hall Road construction lately or…read moretraffic near Romeo Plank. Yesterday, Thursday Credit Union One had an ATM machine down, and the other drive up lines were too long with customers waiting, so I chose this one. THEN I came back today for some quick cash for the weekend. This establishment did not charge me a fee because I am a credit union member at another credit union which is a nice connection to offer a free service. Strange though instead of putting your card in sideways you have to put your card in front first. I was happy yesterday Thursday July 19th and this morning to withdraw some cash for lunch and the weekend. Drive up ATM is mounted flush to the building wall.. drive around back and it has a covered overhang during weather conditions. Sounds perfectly fine, quick and fast to me as a back up plan for Moolah or Mad Money, Located on 22 Mile Road and Hayes Road

Any good reviews about this bank are fake. I own a business about 1000ft from this location and…read morehave learned the hard way that it is not a regular branch. It is an investment advisory center dressed up to look just like a branch. The ATM rarely works so I went inside to ask about it because I was interested in making deposits and getting change for my business and I was met with the rudest most condescending people I have ever run into. I was thoroughly shocked at the way they treat customers who have the misfortune of mistakenly walking in there. I thought about that for a few months and decided I would give them another chance. I went there again to see if I could speak with somebody about correcting a situation where a large check was bounced on my business by another chase customer. They turned me over to the Manager who made me feel as if I had committed a crime by having a check bounced at my business. Thank You Chase....you chased away another good customer.

Such a rude staff. Always cut you off and don't wait to actually talk to you to see what you want…read more We needed to deposit and take out cash and she didn't kismet to us and then sent things back all wrong. Never even asked what we needed just assumed.

As I look across their ratings, this is nothing new, but this is the literal worst bank I have ever…read moreworked with. Not only is their customer service average at absolute best, but the people working there are totally incompetent. I own a dealership and have worked with at least 40 banks over the years with different deals and it's not even a discussion that they're the worst of them all. We sold a vehicle to an individual who was getting a loan from them and they dragged us around for 2 weeks asking for another "new" resale title when I explained to them that nothing would change at all and it was a completely unnecessary step. I had to teach their employees, and even their manager, what certain things meant that they should 100% know as a bank that's lending people money. Then after 2 weeks they tell the customer they won't give him the loan. Stay away from CFCU at all costs!

I am a former Motor City Credit Union member for over 40 years... so far not so happy with the…read moremerger.... to be put on hold for over 45 minutes then being disconnected is unacceptable... Still unable to sign in to.my online and mobile banking apps... the real test will be my direct deposit... I called and they said I didn't have to do a thing...they mess that up and I will.be finding another credit Union

June 21, 2023 - Wednesday…read more Review #433 - First To Review Today I was Happy to Walk In this New Genisys Credit Union in Shelby Township. Now I have a 3rd Easy To Access Location for My Genisys financial needs while cruising by in this area now too! I have been a faithful, pleased and satisfied customer with this credit union business for over 25 years back when their previous name was USA Federal Credit Union. Better Rates for Car Loans currently at 6.09%, High Yield Checking at 5.25%. Offering Flex Certificates RV, Home Improvements Loans with a Summer Loan currently at 7.24%. Over 32 Branches In Michigan with Surcharge-Free ATM's. They offer great Business Accounts with Discount Service & Rates. Genisys offers Investment Services: Home, Auto & Life Insurance Rates. I love their offer for Credit and Debit Rewards when using my Genisys Master Card & Visa for shopping or other purchases and transactions. I have used their current Smart Phone - Mobile Banking App as well during winter snow days when I can't bank in person. :-) All Genisys credit unions are Insured by NCUA. Bill Payment Service is great to Pay Bill's Online at home from their website so no more paying bills thru the United States Postal Service. Designate the date to transfer and pay a company when you set in Genisys Bill Payment Center. This Location Hours: Lobby: Monday - Friday 9:00AM - 5:30PM Saturday: 9:00AM - 1:00PM Drive-Thru: Monday - Thursday 9:00AM - 5:30PM Friday - 9:00AM - 6:00 PM Saturday - 9:00AM - 1:00PM CLOSED SUNDAY Phone Number: 586 327-4270 It was great to meet the customer service tellers here with their pleasant and knowledgeable personalities welcoming Me as always at Genisys, "Where You Come First !" (Their Slogan for many years) I recommend Genisys Credit Union To All and give them My Yelp Review With A 5 Star Rating!

The 21 Mile Rd Genisys Credit Union is the best ever! Every time I go in there all the Associates…read moreare professional, Knowledgeable & friendly. I am always greeted when walking in. Today I was assisted by Caitlin Bazerghi and Precious Brown. Even though this was my first time dealing with either of them, they treated me with just the perfect mixture of efficiency and friendliness that made me feel like a truly valued long-time client. All this makes banking a pleasure instead of being a chore.

This establishment is shameful. I'm a business owner who…read moreuses a less shameful establishment for my banking needs. A client of mine wrote a check to which I decided to come to the bank of the check and lo and behold they said I need to provide my SOCIAL SECURITY NUMBER to cash the check because they "needed to create a profile" which loosely translated into " we need our corporate numbers to reflect an inaccurate number of new members" which will in essence generate a false sense of growth nationally. Sounds a lot like --stock manipulation -- To which I will be submitting a report at the appropriate government level. Which hopefully will turn into an investigation.

Hellooo..... Allow myself to introduce.. My..self.... (old Austin Powers movie reference) Ha!…read more Just on my mind because I'm giddy with excitement over the impending closing date of my very first home purchase.. EVER! On my OWN! Okay.. On with the introductions.. Hello, my name is Small Potatoes. Nice to meet you too :-) Since May, I've been on the search.... Two Realtors and two mortgage companies later, here I am with Fifth Third or.. 5/3 as some of you may know them. I realize I'm no Donald Trump, and... Sheepishly so do they... But never once have I ever been made to feel any less, than any other home buyers out there. My guy- Paul Aquino , has been STUPENDOUS from day one! Working with me and my Realtor to provide the BEST customer service. My journey started out rather stressful, but has completely been the opposite with Paul, and 5/3. Writing this review now, before the papers are even signed is Paramount because, heaven for bid, if anything were to go wrong at this point, I'd go straight back to 5/3, and Paul to figure out my next step. I'm a believer!! And so are YOU! :-* MUAH

Unbelievable disregard for customer service! I am a cancer…read morepatient and opened an account here as it is closer to my home than my credit union that holds my joint account with my husband. I deposited a check for 1000.00 dollars written from my husbands credit union account I was told the funds would be available within 24 hours as of midnight . I checked my account first thing in the morning just to see the account still pending ! After several phone calls and speaking to Alberto the branch manager, Tosha, Alison customer service manager and leaving a message for Glen Shtjesmi with no call back they all said the were very sorry but the funds would not be available for 7 DAYS. I am unable to access MY money and now unable to get to Chemotherapy tomorrow? There is no regard to the fact that I was told 24 hours for a hold more than once the excuse is at the branch level they do not know how long a check will be held. REALLY???? Please do NOT bank with this company! I will be removing my money as soon as they release it from being held hostage and close the account. I will also report them to the better business bureau and channel 4 news to expose the shenanigans practices by Huntington Banks.

I love Huntington and this location especially! Never had any issues. Very pleasant to deal with.read more

After being a customer for 10 years I realized what a terrible credit union this is. I removed…read moreinsurance from a motorcycle placing lean insurance on it for the hottest part of the Texas summer. After two months of minimal insurance I received no phone call or email but rather a $4000 fee for not having full coverage. When I called to find out why I was given the run around, and eventually only received a partial payment back of $2400. The employees were rude not helpful at all during the process telling me " yea it just is what it is" get a loan through a real bank not this joke of an organization run by incompetent people. I wish I had a Time Machine I'd go back ten years and never have even considered this place. Complete joke!

Great service, friendly staff, very professional team, very knowledgeable team. Helped us out a…read morelot. Great team.