I've never, in my life, had to wait a week to open an acct at any bank. I've had bad experiences…read morewith the bank in the past, and now again. I loathe this bank and could not advise anything but to steer clear of it. imagine, someone requiring an appt to take YOUR money. Its disgusting.

Wish I could give no stars. Use to love US bank it's gotten absolutely crazy. Not enough workers…read morethe drive thru never open unless you were a business. Two employees inside and they always say oh well I can't do this or that you'll have to wait. Then it got much worse, me and my children were at a restaurant and my card got declined I knew it was wrong, I tried using my cash card by putting money from my bank account and it said declined we were so embarrassed I had to call a friend to put money on my cashapp card. No call or anything just deactivated it. Called the bank and they said your card no longer works and I said well I authorized all of the things that went through so why she couldn't give me an answer and got rude. Said I'll send you another card. After 12 days I went to the branch and had to take off 1/2 a day bc they close at 4:30! And they said no one issued you a new card. They gave me a temp and then issued a card. The temp worked for ONE day! It's compromised they said and cancelled it. 5 days later I got a notification saying my new card was on the way wait 7-10 another 7-10! It took 17 days to get this card! Then it got compromised again although all of the charges were in fact mine! By this point I'm so angry and I go get money out of the bank to pay bills or shop bc I either didn't trust that it would work or I didn't have a card. Received the new card it worked for a month then today while at Toad suck daze with 2 teenagers it declined im crying talking to this woman while she is so rude telling her there's no charges I didn't make. She said it didn't matter and that they would send me a new card and rush it, yea right. So our weekend is ruined and my rent won't go through so just like before I'm going to be out 150 in late fees. DONT USE US BANK THEY SUCK!

Regions Bank is awesome. The times I've been in the bank or even the drive through everyone was…read morecourteous and helpful. I also like the fact there are branches in different states. When I visit family in Florida they are in the areas that I visit.

I have closed my account and decided not to make my local Chambers bank branch my main bank after…read morethe way I was treated by Ben their central lending supervisor. He gave me incorrect information and then didn't return my call when i asked for some of the banks financial services and additional accounts. This certainly didn't make me feel welcome or appreciated and I require more from my local bank. Still a good choice for a lot of people just looking for a checking account.

Do not use this bank, they have no customer service of any value here I have an account that I…read moretravel with and use this acct instead of company expense report. They are always locking my acct down and I can't use MY money to enjoy

They have always been helpful and kind to me when I would come in or through the drive thru. They…read moreeven offer a dog biscuit for my service dog when they see them in the car.

From the owner: Based in Searcy, Arkansas, privately-held First Security Bancorp has the most complete and diverse…read moreproduct offering of any Arkansas-based financial services holding company. Supported by the strength of $1.18 billion in total capital and $5.4 billion in assets, First Security can meet any financing need right here in Arkansas.With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, respected investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.

I have been with them since 1996 and they have always made sure things were done properly and…read morehelped me whenever I needed it. I highly recommend them to my friends or people looking for a good bank.

From the owner: Over 75 locations in Arkansas to serve you! First Security Bank is committed to offering a Better…read moreBanking experience. Member FDIC. Equal Housing Lender. Supported by the strength of $1.35 billion in total capital and $6.02 billion in assets, First Security can meet any financing need â?? right here in Arkansas.

In October 2023, Centennial Bank (d/b/a Shore Premier Finance) issued a loan for the purchase of a…read moresailing catamaran. The loan was discharged with Shore in November 2023, because Shore discovered that its broker had engaged in fraud/forgery to obtain the loan and it was thus void. Centennial has failed to file a satisfaction of mortgage with the USCG and continues to illegally encumber the vessel. Shore's attorney, Jason Manning at Troutman Sanders, has threatened me with a harassment allegation if I do not cease my efforts to get Shore to comply with the law. Do not do business with this shady organization.

The service here is fine but the bank itself is so antiquated. Your gets locked for the smallest…read morethings and when you call in to get it unlocked the questions or things to clear security do not make sense. I was transferred to them via a real estate loan and it's always been an issue for 2 years. Just paid off the loan and happy to get rid of them. I am going to stick with the big banks from now one - I have never had problems like this. 1 star is being gracious. But again the customer service reps are fine, it's the bank itself.

Don't - I repeat - DON'T - use this bank if you are planning on buying a home. They will sell your…read moremortgage immediately and if you are lucky, your mortgage won't be sold to Citizens One. Do your homework before signing up.

This is a great financial institution for those on a budget and needing a free checking account…read more The staff is always very friendly, and they are always very helptful with my banking needs. I do hate that when I write someone a check, they are forced to go inside the bank to cash it, but a lot of banks are doing that now and it's understandable for security purposes. Overall not a bad bank at all. The only thing that I really find offensive with this financial institution is their policy on overdraft charges. They love to preach how they are a local bank and care about their customers but this really isn't the case when it comes to overdraft charges. For example I noticed a review from this older woman on a fixed income. She had used bill pay every month and always chosen the 3rd for her withdraw date for her local utility bill. Well one month while trying to choose a date on the calendar she made a mistake and chose the wrong date which resulted in a few overdrafts on her account. When she attempted to contact the bank after being a long standing customer they refused to refund the overdraft charges. Now for a senior citizen who was a good standing customer and could clearly show the bill withdraw date every month as being the same it was a simple mistake and the bank could have easily accommodated her as a one time courtesy like most other banks would have but they chose not too and for that reason I have lowered their rating. Don't preach home town values and locally owned and how you should bank with them because they aren't like the big banks when it comes to things like this and yet don't keep your word when even Bank Of America would have taken care of a situation like that as I know from personal experience.

Arvest closed my account due to fraudulent activity. I've been using Arvest for 28yrs and even had…read moremy home financed through them. I'll be opening a new account with Simmons bank this coming Monday. Note: I've taken steps to stop the fraud that has been happening to me, but Arvest decided to close my account without notifying me.

Arrest closed my account without notification. Kept 1500.00 & my card. SD ATM shredded & no…read morerecord of account. Noah supposedly reviewed & again SD no account. Watch your money closely there They will find a way to keep what's not thiers.