Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

Great communication, great to work with. We had a wall with water damage and they were very…read morethorough. They set up an entire clean room which was isolated as the space dried out. They went out of their way to remove as much of the problem as possible, and asked very clear questions about what we wanted to do every step of the way. Great experience.

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

Responsive. Didn't oversell. Got the job done. Owner, Daisy and front office are all customer…read morefocused.

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

Beware......promises made and promises repeatedly broken…read more Rex's first crew he sent out took our money inadvance and never completed the job, stopped returning phones and left us hanging. Rex promised he would return the money for the work that wasn't completed. Then sent us a second crew to continue the work. We paid the second crew for the work they did but they never returned to finish the touch up work. Sadly some areas of the house looked better before they started the job. All along Rex promising to return the money from the first crew that he himself highly recommended us to bring into our home. If you are looking for honest men. If you are looking for quality work. If you are looking for a team that cares about how they treat your home.....keep looking. Rex can appear to be very concerned and compassionate about your situation. In fact in the beginning he responded immediately and encouraged us everything will work out and he would walk us through the whole process. But in the end, we paid out a whole lot more than we got in return. And now we have to find a reliable team who is willing to put in the work to give us the finish quality we asked for all along.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

Had some water damage in my bathroom and called FloodDry -- honestly, they were a lifesaver. They…read moregot me on the schedule right away and actually showed up when they said they would (shocking, I know ). So many companies say they'll "be there between 9 and 5," and somehow that always means 6:30... but not these guys! Kirill and Alex were the tech who came out, and they were great. Super friendly, responsible, and always explained what they were doing and why. Kirill made sure I understood the process and even gave me ETAs along the way, which was really helpful. He even went out of his way to stop by on the third day just to check the moisture levels -- you don't see that kind of dedication often! It's not fun dealing with water damage, but FloodDry (and especially Kirill!) made it so much easier. I'd definitely recommend them to anyone who needs quick, reliable help.

We had a major leak coming from the washing machine while we're on vacation. Water was running for…read morea full day. We had Idan with Reactic Restoration come over on Saturday evening was able to explain the process provide pricing and start work. Immediately entire process took about 4 days. The team was great and they were able to communicate with my insurance company directly that was a major plus in this situation. I would highly recommend their service for any of your water damage fire damage or mold damage needs. Thank you

I have to add one star I guess. I had a free consult with a ton of visible mold. Dude waved his…read morewater detection device around a bit and said it was dry and to use Clorox wipes. I tried to tell him that nothing has worked for me. But he talked over me with his expert Clorox wipe solution and left after less than 5 mins like he was in a hurry. I never ever write bad reviews but this is well deserved.

Had significant water damage. They came quickly controlled the problem and started working on it…read moreasap.Very professional staff. Juan and Lupe were terrific.

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

Called for a small sewage clean up that leaked under the crawl space of my house (yuck). F&WDR were…read moreable to come by the next morning and clean it all out by the end of the day. They provided an entire break down of work done and a predetermined limit of what amount of work of what not to surpass without prior discussion...which for us was not needed. Mike, was the project manager that helped us and was very informative and responsive. I'm hoping I never have to deal with another issue of this nature again, but if I ever do- I know who to call! Such a pleasure to work with, thanks so much!

We had our condo flood and were put in touch with fire and water damage recovery. They were super…read morefast were able to come out in less than 2 hours scanned for water damage and immediately started setting up fans and dehumidifiers. I was put in touch with a project manager the following day (Mike). Mike was my point of contact throughout and worked with my home owners insurance. Their team was very courteous of my time and belongings. they had to move appliances due to the location of the water damage and even went through with maintaining power to my refrigerator. Highly recommend them for any emergency.

I recently had a situation where an elderly relative was taken to the hospital and I had to assist…read morewith cleaning up a hoarding situation that had Biohazard elements. Rafael from Speedy Restoration responded to my message within minutes and we agreed on a walk-through the next day. Suzi was the project manager. She arrived promptly, did a through inspection, suggested areas that needed attention and turned a quote around that same day. We were able to schedule within 48 hours which was awesome! The crew was pleasant and professional. They removed contaminated items and did fantastic job cleaning the space. Thanks to the Speedy team for making a difficult situation so much easier. I highly recommend Speedy Restoration for any minor or major cleanups you might have.

One of the few businesses I would recommend. Raphael has been very helpful in his assessments and…read moreexplanations. Thorough and quality restoration work.

SERVPRO is a reputable outfit. I have worked with them for several leak remediation and repair…read moreprojects at different locations in the Bay Area. SERVPRO of Campbell is exemplary in their knowledgeable professionalism, work and care. Ronald Schmiedeberg and his staff have offered their service on several projects at our domicile in San Jose. Their immediate and expeditious response is followed by detailed and scheduled plan of action and management of the process to its full completion. This includes the immediate remediation, inspections and repairs. Ron and his staff manage the process with all parties with excellent communication and attention to detail. It has been a pleasure working with them.

I called for services and Vee was very helpful and the team that went out was great to work with…read moreand will continue to use the services in the near future

Mike at Supraclean did a great job for my family and I. All the other competitors on Yelp sent a…read moresales rep that just fear Mongered the whole time while not addressing my family's concerns. Every single sentence from Mikes competitors was about how much worse the situation will be if we don't start fixing it by tomorrow. Mike on the other hand acknowledged the work needed to be done but actually answered our questions in full context specific to our actual needs that were physically showing at the home. Every other company just used broad generalities while showing off the work they do. Instead of trying to remedy our situation, it was more about them showing off how great they are. What we really liked about Mike is that he is an owner operator and physically goes to do the work at sites. Everyone else just makes a sales commission and then sends a crew. Mike is a representation of what a true business man should be. Educated on his trade while also educated on communication skills. It's not always about what you say but how you say it. Thank you again Mike.

I needed someone to check out a possible water leak and damage situation, and Mike was thankfully…read moreavailable to come out the same day. He was always quick and friendly with his text message responses and keeping me up to date on his ETA. He was very professional, friendly, and efficient, and was able to explain things in a way that made sense. Turned out that the situation wasn't as serious as I thought (thankfully), but I still appreciated his help and expertise. I'll definitely know who to call if I ever have another possible water damage situation in the future!