The customer service has really taken a dive since last January. Plus they don't answer the phones!! No voicemail options either. What is happening here? This place has always been an awesome shopping experience during the our trips. I hope it improves before Christmas shopping starts. read more

As well, they overcharge for the gaming systems. My friend has purchased a couple gaming systems from there and then they turn out not to work properly. Also, there's just one female there who has such a cocky does disrespectful attitude she should not be working there and then they overcharge as well. If you find something or you get rid of something, they don't give you their amount that you want and then they saw that product that you gave them for cheap a lot higher. read more

I'd rate them NO Stars actually. Absolutely the worst customer service attitude I've ever seen in a pawn shop anywhere!!! Rude, condescending and just plain snotty! I've heard a lot of bad about that shop and now I know why. read more

Well this is the sketchy Pawn Shop of Mandan ,ND ? I say that because they are not open on Monday and I don't know if they are open now? I called and no one answered it's not 10: 00 yet. So the review is not ready yet. I will complete it at 10:15If my Cannondale bike wasn't in there. I wouldn't be doing this review. read more

I would never have gone there in the first place but I was in a desperate situation and they totally took advantage of it. I had been faithfully paying on my account for over a year, but that didn't matter to them. The merchandise I pawned was damaged beyond repair when I redeemed it. And another item was missing altogether. Whoever was working at the time got blamed and all I got was an apology??!!! First National Pawn Mandan does not know how to do a run a successful business, They are crooks and when all was said and done ripped me off over $1000 in fees. When I threatened legal action they they wouldn't even give me the name of the owner read more

This place is chock-a-block with overpriced used merchandise. It's unlikely to be a good use of your time to stop by First National Pawn in Mandan. I'd take a pass on it if I were you. read more

I wouldn't trust a bad review, usually the only people who review are those with an issue about something. Everyone who loves this store like me prolly doesn't think to write thier good review. Always loved this particular pawn shop. Great staff, friendly, real people & always good deals & nice stuff. Not everything, all the time but then it's used stuff so you should expect that. There's usually always something good, you just have to look for it, keep checking the store & with such friendly staff it's always nice to stop in. read more