1. First National Bank Alaska - Eagle River Branch

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Eagle River, AK

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First National Bank Alaska - Eagle River Branch

3.0 (2 reviews)
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Personal banking

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5 years ago

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10 years ago

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Global Credit Union - Global Credit Union Yelp Cover

Global Credit Union

(1 review)

This place has become very problematic lately. I have a mortgage with them, and they recently…read moredeleted my auto pay. They called and left me a threatening collections message. When I called them on it, they said that I had never made an electronic payment which I had regularly for the last 8 years! After a couple of days and some bugging, they researched it, and finally admitted that it was their mistake. They said that they had deleted the auto pay information for another customer with a similar account number but deleted my information instead. If you ask me they get they need to get some new employees who can read numbers! Their employees are not trained very well and they treat the members like crap. I also have to wonder why an Alaskan based credit Union contracts a company in New Jersey to do their mortgage loan servicing this doesn't make sense to me!

From the owner: Global Credit Union gives you the everyday tools and support you need to make the most of your…read moremoney. As part of a member-owned, not-for-profit institution, members face fewer account fees and gain access to competitive rates on car loans, personal loans, business loans, and more. Real people are available 24/7 to help you manage your accounts. See the difference exceptional service can make for your finances start with a checking and savings account and grow from there. Serving Alaska, Washington, the Phoenix metropolitan area, California's San Bernardino County, Western Idaho, and all employees of the Department of Defense and their families. Insured by NCUA

Northern Skies Federal Credit Union

Northern Skies Federal Credit Union

(9 reviews)

I worked with Kelsey Hamman to both finance the purchase of, and the sale of my used car. She was…read moreprofessional, responsive, and provided exceptional help. I struggle to think of how she could have been better. I will bank with Northern Skies many more times again.

I still recommend this credit union for checking, they are the best place to do personal checking…read morein Anchorage...by a long-shot! For a loan, they are terrible. TLDR: they did a hard pull on my credit, asked me some details, and then ignored me for going on 10 days now. 2 weeks ago: used the form on their website to apply for an auto loan on a vehicle that's lease was almost up. I get a notification from my credit monitoring service that a hard pull has been done on my credit. Few days later: I get a follow-up email from loan processor S.F. (on a Saturday) asking for more details about my car and when the lease expires. I email back 25 minutes later giving her all the details she requested and letting her know the lease was expiring soon and to please let me know if the time table was too aggressive. 5 days later: no response, so I send a follow-up email about the status of the loan. 3 days after that: my lease is up, I need the money, and I still have no response. I ask S.F. what I can do better next time to make the process go quicker. I don't know why I was ghosted in a down economy by my own credit union, it's sad and disappointing. Be aware, if you try to get a loan here they will quickly ding your credit, respond to you a few days later, then ignore you. At least that is the process that was followed here.

First National Bank Alaska - Eagle River Branch - banks - Updated October 2026

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