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    First Impression Salon

    5.0 (1 review)
    Closed • Closed

    Services - First Impression Salon

    Haircut

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    3 years ago

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    Bijou - our cutting area!

    Bijou

    4.2(21 reviews)
    5.2 mi
    •$$

    I will never go to this shop again. I arrived at Bijou today for my 12:30 appointment, and was told…read morethat I didn't have an appointment, it was under someone else's name. I asked if the mistake could have been made on their end, because I had the appointment on my calendar for weeks and remember making it. The other person was not there. They made me wait for 20 minutes, not telling me whether or not they would take me, just saying, "You're not in the book." Meanwhile, the other person did not show up and did not answer their phone when they called her. I told the receptionist I was starting to get frustrated with the situation, because I know I'd made the appointment. After 20 minutes the stylist came out and said that she would not take me because I'd been rude to the receptionist. I was in disbelief and asked her, "Chelsea, Are you really not going to take me? This mistake must have been on your end, and I've been looking forward to this appointment for weeks". She merely told me that her "heart was racing and it wasn't good for her so I'd have to reschedule" Never in our interaction did they acknowledge that the mistake could have been on their end, and they treated me horribly. I'm 72 years old and have never been accused of being rude by a shop in my life. Bijou has no idea how to treat their customers. Their arrogance is beyond belief.

    Wow, I am in shock that I did not review this salon sooner! Bijou was probably one of my greatest…read morediscoveries to date in the Syracuse area. I am a curly haired gal and- let me tell you- I have experienced some pretty awful haircuts in Upstate New York. Lots of places advertise curly cuts, "devacuts", yaddah yaddah- but they truly have no idea what they are doing. I can't tell you how many times I have had to go to NYC for rescue haircuts. ENTER JOLENE AND BIJOU.... if you want a great curly cut, this is where you should be going. Jolene is a genius- she truly understand the dynamic nature of curls and takes her time getting a lay of the "curl land" before she starts snipping. She starts with a dry cut to make sure she doesn't take too much... then she proceeds with the wash and dry process... and then- the grand finale- more styling at the end. She cut my hair before my wedding last July- it was perfect. And she just rejuvenated my mop of hair again today. I find the prices to be very, very fair. As an aside, everyone wears masks at the salon, and they check your temp and employ mandatory hand washing when you first walk in. If you have curly hair and are living in upstate New York/Syracuse, you must try this place.

    Photos
    Bijou - Whimsical, comfortable, elegance!

    Whimsical, comfortable, elegance!

    Bijou - Our retail area!

    Our retail area!

    Bijou - The fabulous Bijou girls

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    The fabulous Bijou girls

    Hairanoia - By Caitlin Nolan

    Hairanoia

    4.5(65 reviews)
    11.1 mi
    •$$

    I know I am definitely in the minority when I say Michael gave me the worst haircut of my life. I…read morewas so looking forward to going to a renowned stylist and expected the best haircut of my life. It was a mullet, uneven and most of my friends asked what happened to my hair?!?! I know this is supposition, but while being shampooed I think he took my neutral stance on the presidential election (it was the day before election day) as disagreeing with his absolute hatred for Donald Trump. I really was neutral and said so. So....I left wondering if he was too tilted to do his finest work (at best) or deliberately did a botched job (at worst). Needless to say, never ever ever never again. P.S. I used to go there and had a great stylist who left. When asked why, Michael said their political views were very different. Sheesh.... P.S.S. I also know this was two years ago. :)

    Thank you Hairnoia for the most amazing welcome..from the beginning I felt right at home in the…read moresalon. The professional proprietor was the first to greet me with his smile and handsome very well groomed and stately mustache. Then after a short wait the very talented and delightful Caitlin carefully consulted me about my desired look before she dutifully like a gentle hair GURU..cut my hair to make me feel, look, and radiate again! I felt revitalized, almost as if the cut made me feel brand new! Thank you for the power cut QUEEN! I recommend completely.

    Photos
    Hairanoia - By Caitlin Nolan

    By Caitlin Nolan

    Hairanoia - By Stefanie Smith

    By Stefanie Smith

    Hairanoia - Stylist: Stefanie Smith

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    Stylist: Stefanie Smith

    Vida Bella Salon - Eyelash after

    Vida Bella Salon

    4.5(54 reviews)
    11.9 mi
    •$$

    I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

    Had my hair done by Lucky. The blowout itself was fine, but she was incredibly rude. Pushes my…read moreappointment back 2 hours the day of, then proceeded to lay into me about a booking error about the type of blowout I booked for my hair length . I apologized again and again and told her it was a technical error, and she keeps repeating her frustration at me, while she's laying into me, she uses severe heat and pulls at my roots. She also criticized my hair itself. While I understand that she may have been frustrated, this did not warrant such unnecessary behavior, was a very unpleasant experience.

    Photos
    Vida Bella Salon - Eyelash after

    Eyelash after

    Vida Bella Salon - Drink station

    Drink station

    Vida Bella Salon

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    First Impression Salon - hair - Updated October 2026

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