I have never written a review of anything before. My…read morehusband and I are unbelievably frustrated with this agency. We canceled our policy, and after 3 months, called to see where the money refund was. I was told, 'it's in the mail'. I waited another month, no refunds, and contacted the agency again. I had to leave a message, this I repeated 6x, then I finally got a text, saying, 'new checks are in the mail'. I waited another month, and no checks arrive, I tried to call a further 4x and had to leave messages each time as no one in that office ever picks up the phone. After the 4th Vmail, I get another text, instructing me 'checks went out a third time, so destroy X checks and deposit X checks'. Finally 5 months later 2 checks ( not 6) arrive, I promptly deposit them, and they bounce, incurring us bank fees. I call and yet again cannot speak to a soul at this office. Now 6 months after I cancel my policy, I have no checks and overdraft fees. My husband called corporate to complain, and they said he would get a call back. This time, we did get a call ( obviously Corporate is more important to answer calls from over customers at the Tony Pearson Agency. The clerk gives us a 'customer care' number, I promptly call it and I find it's a resource center for Agencies. I call the agency and for the first time ever, the clerk picks up the phone. He put me through to Pearson whom heads up the agency, who is incredibly condescending and rude. No, I'm sorry, No, this should not have taken so long, nope, not a kind or apologetic word to this customer. He said, he only became aware of our situation today, and he'd resolve it, I said, but it's your agency? He replied, ' the longer I'm on the phone with you, the longer it will take me to resolve this'. Again, obviously customer service is nota practice from the top down at this agency. So here I sit, 6 months, no refund, and multiple bank fees!!! My husband and I are both in Business, I hope we are NEVER so dispresctful, unprofessional and just plain unkind to our customers. But at the end of the day, it made the decision to not go with this agency fully AFFIRMED!

Kaylee DeRuyter and Pearson's firm were referred to us. I emailed her six days ago asking for a…read morecombined homeowner and auto quote. I never received a reply so I called to follow-up. She said, "Oh, I got your email but you didn't include your phone number." I informed her that I emailed her because that is my preferred method of communication. She said she would run a search to see if my property was "eligible" for homeowner's insurance through State Farm. It wasn't because they don't insure property close to the ocean. (This is Florida.) Waste of my time. She could have run the search six days ago and replied but she didn't. She just let the email sit in her inbox because I didn't provide a phone number. Instead, I, the prospective customer, had to spend more of my time following-up only to discover that this company cannot help me. Again, a complete waste of my time. Not interested in their auto policy now.

We have been beyond pleased with our quotes and coverage with HIG. Dawn Cropp has gone above and…read morebeyond to find us the best coverage for the best price. She is professional, knows the business and is a pleasure to work with.

From the owner: Just as a stadium depends on the pillars to hold it up, we know you depend on your insurance agency…read moreto protect your most important assets. We pride ourselves on integrity, unrivaled customer service, experience and knowledge. HIG responds immediately to your insurance needs. We professionally assess your risks and then work hard through our network of national carriers to look for the best coverage and most affordable rates. In the volatile insurance market, you NEED an insurance agency you can TRUST. Contact HIG Insurance Group today. Put HIG to work for you & Save BIG with HIG!

I cannot praise OQuinn Insurance enough. Jen Brown made our transition seamless…read more Knowledgeable and personable are just two of her many assets she possesses. Thank you for your help Kathy O

It's nice to call and get a live person on the phone. I spoke with Samantha Swift she is new but…read morevery helpful. She took the time to listen to what I need and got me through to an agent that could help. I got the coverage I needed. Thanks again! C. C.

Called to get some papers notarized. Was told to come in after 3 pm.there were 2 notaries who would…read morebe at lunch until then. We showed up at 3:10 and were told to wait they would be with us soon by the receptionist who was a very nice young lady. We waited for 40 minutes and were told that one of the notaries was busy with a client and the other was having lunch. We left because we were appalled by the lack of professionalism and courtesy. We have been AAA members for over 30years and we are shocked at how these people do business. Will definitely never go back to the office in Daytona again. Horrible service. Very unprofessional. M Morra.

No waits, helpful staff, worth it for the cost of membership. Great no fee credit cardread more

Stay far away from these people. They will not help you. They only are interested in commissions…read morefrom Insurance providers. They are only agents not an insurance company so they only represent the insurance companies not the customers seeking insurance. They are all smiles when they want to sell you something but when there is a problem they suddenly can't find a solution or option. Run don't walk from this agency.

This company offers home insurance, auto insurance, and boat insurance to residents and homeowners…read morethroughout the area. They currently insure something like 14,000 clients, according to their website. They provide insurances by some of Florida's top rated carriers and give free quotes from their website.

The people there were very helpful and understanding. One of the best places to go to for auto…read moreinsurance.

Ms Theresa has been my agent for about 7 yrs now always friendly always nice. All the employees are…read moreawesome

Getting life insurance shouldn't be a hassle and with Gift of Life Agency it was hassle free…read more Everything was explained in a caring way and very knowledgeable. All my questions were answered and the process was simple. If you're in need of insurance, this agency is for you. Affordable, knowledgeable and professional.

From the owner: Gift Of Life Agency is an insurance agency providing affordable life, health, and mortgage…read moreprotection coverage for individuals and families.