If I could give **Sun Coast Legacy Advisors** and their representative **Justin Stafford** zero…read morestars, I absolutely would. We have been doing business with Justin for two years, and every single year it is the same frustrating experience -- he is NEVER available. Not occasionally busy. Not hard to reach during peak season. Completely unavailable. You cannot simply call and speak to him. You must schedule an appointment through his call service, and the earliest availability is typically three weeks out -- just to have a conversation. Three weeks to speak to someone who is supposed to be managing your financial matters is unacceptable. When you are dealing with financial planning and legacy decisions, responsiveness matters. Communication matters. Client access matters. This company fails in all three. If Sun Coast Legacy Advisors or Justin Stafford appears in your search results, do yourself a favor and keep scrolling. Save yourself the frustration.

Excellent company to deal with! I will start with how professional their appointment scheduler…read morewas. Pleasant, easy to deal with. The agent Brian Saben was our agent that came to the house. He was EXCELLENT!! Answered every question and took all of the confusion of signing up for Medicare supplement. I hope we deal with him on many things in the future.

Jack Gonzalez and team are the absolute best! They're true professionals who are knowledgable and…read morecaring and have saved us many thousand$ of dollars over the years! We can't recommend them enough!

Just had an extrememly helpful and informative interaction with Allen Branton. It's that time of…read moreyear for medicare reassessment. He walked me through the Humana plan and took all the confusion (for me) out of this annual nightmare. I feel very comfortable with my decision and would, and will, recommend contacting Allen for assistance in this healthcare decision making process in the future.

I am deeply disappointed with the handling of a serious and time-sensitive issue by the James…read moreRaynor State Farm Agency in Orange City, Florida. To be clear: I am not a State Farm policyholder and never have been. Despite this, the agency allowed a claim--filed by my husband under his own policy--to be incorrectly attributed to me and reported to LexisNexis. NexisLexis gets their information from State Farm. Being an additional insured does NOT make me the filer of the claim. I never purchased insurance with State Farm! They are outright dishonest and lied to my husband and I have since been removed from their policy with him. Regardless of the response to this review from James Raynor, I have already spoken to Nexis Lexis myself. That false reporting has resulted in substantially higher insurance quotes as my own policy renewal approaches. I contacted this office repeatedly to correct the mistake. Calls were not returned, follow-ups went unanswered, and responsibility was repeatedly deflected. When I finally dealt directly with Jayme Vazquez, I clearly explained the error and the financial consequences I was facing. I requested two very simple, reasonable actions: correction of the erroneous claim reporting, and a formal letter confirming that I did not file a claim with State Farm. Neither has been done to date. Instead, I was given a letter that did not address the error and was unusable for my insurance carrier. I was also told I would be removed from a policy as an additional insured after providing proof of my own insurance--but I still have not received confirmation that this was completed. The most troubling part is not just the original mistake--it's the refusal to fix it. Insurance reporting errors can have long-term financial consequences, and this agency showed no urgency or concern for the damage being caused. And to add insult to this, I am a veteran and this is how they treat the very people who served our country to provide the freedoms that they are enjoying while slowly destroying mine! Because this office failed to act, I was forced to escalate the issue and file a complaint with the State Insurance Commissioner and I have also reached out to the CEO Jon Farney via email and U.S. mail. If you value accuracy, responsiveness, and advocacy from your insurance agency, I would strongly advise looking elsewhere. This insurance company is the worst I have dealt with in all my years of driving and I advise everyone to seek coverage someplace else because you WILL regret using them. Their other low reviews show they are consistent in being absolutely among the worst!! UPDATE - somehow, the report error with Nexis Lexis appears to have been magically fixed even though James Raynor stated there was nothing they could do. Liars!!! I repeat RUN from this company! Find someone reputable, honest and ethical to do business with!

Horrible, giggle disrespectful young ladies in background. After they tell you you've cancelled…read moreyour policy and you get a refund they then tell you no you can't cancel without proof of other insurance and your refund went to renew your policy. Blatantly lie right to your face! We sat right in that office and said exactly what we wanted to do. Then on Friday the 31 they lie right to you. Disgusting and Disrespectful behavior in this office.

Thank you, Sherry and the Sonia Mori team for helping me out with binding Auto and home insurance…read more Sherry provided quotes on the initial phone call and their premiums were much better than what other carriers were quoting. Sherry also stayed on top of binding coverage as existing policies expired. Thanks for your help and give them a call if you're looking for insurance coverage.

Jessica, was very helpful, professional, and was able to help save me money on my three auto…read moreinsurance policies.

These nice folks help you through all the confusing insurance options and work hard to get you the…read morebest deal and services that meet your needs. This is definitely the place to call or visit if you need a new policy or want to see if there are better options like in my case.

Richard and Kay are some of the nicest people in the industry! They really know their stuff. They…read moreare able to shop around for the best coverage at the best prices for health insurance, life insurance, and give the best advice. No sales pressure nor feeling overwhelmed. Being that their local, you can really trust them. Nice to be able to walk in and ask questions. Thanks Richard.

I went in for a review of my auto and home policies and Michelle was so helpful. She reviewed…read moreprobable reasons for a rate increase on my home insurance, and it made sense. She was able to make sure that I had received all applicable discounts. I've been with Allstate for decades and I'm a happy customer.

Devon, Kelly and Team are the BEST. They're always available…read moreand offer the best insurance policy guidance. Dr John Hickory

Amazing company all around! Thank you for all the guidance and advice with my healthcare needs.read more

Joe was excellent at getting a great Medicare advantage policy for my mother-in-law, who was…read morepreviously on an HMO plan. He made sure that the medicines that she has been taking were covered and got a plan that covered all of her doctors. he was very responsive and frequently would get back with me by email within five minutes. I highly recommend Joe and his insurance company