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First Florida Credit Union

3.0 (2 reviews)
Special Hours • Closed
Updated 3 months ago

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3 years ago

The folks that work for this credit union are always sweet and helpful. I look forward to doing business with them in the future

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7 years ago

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First Commerce Credit Union

First Commerce Credit Union

(37 reviews)

I have been a member of this credit union for years and have secured more than one loan. When…read moreexperiencing difficulty in getting answers, I met Kim Savary, Senior Collections, who took time to explain my situation, returned a number of emails with answers to questions I had, she also sympathized with my difficulties and stayed (worked) with me, and guided me through to a satisfactory conclusion. She has shown personable skills and follow through that most times we do not get from employees. Thanks Kim.

Ive been a member of this Credit Union. for more than 60 years. Ive taken loans for babies, cars,…read morehouses, personal expenses. Ive had many many great experiences with this credit union and met so many great people. But today? Not so much. FCCU has so many minimally trained persons in their offices. Some not trained in a proper customer service ATTITUDE, some just not trained in their policies and procedures. A lot not trained in the use of the computer applications. A number of employees Ive met have great attitudes but dont have the detail experience to successfully service your needs. The website they give you to do your business on is pretty good but Ive found dead ends and things that dont work. I love this organization but If asked to recommend FCCU, I would be hesitant. I wonder if it is time to exit an organization Ive been with since 1966. I ponder that decision. My money is at stake and I wonder when the mistake of some inexperienced employee will cost me access to my funds.

First Florida Credit Union - banks - Updated May 2026

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