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    First Electric Cooperative

    1.0 (1 review)

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    7 years ago

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    Centerpoint Energy Gas Transmission

    Centerpoint Energy Gas Transmission

    (3 reviews)

    I hate that I have to give them one star. It seems like too much. I feel held hostage to center…read morepoint. They can be rude and basically do anything and you have to accept it because there is no other gas company here.

    These pricks started a gas service account to my residence and scheduled an appointment to have the…read moregas turned on the next business day. No problem. However, the service appointment was cancelled unbeknownst to me because the live technician that started my account didn't provide me with pertinent information such as a "deposit" is required before the technician can travel to my address. In response, I called their customer service line completely confused 2 days after the fact, in which they responded by telling me I owed a $75.00 deposit and a live technician can't accept payment over the phone. (OK....I'm not a shitbag, and I wipe my ass with $75.00 and don't even need a wet wipe when I'm done.) The irritating part is they don't allow technicians to travel to a residence over the weekend, so I'm stuck for 3 more days before a technician can and turn it on. Also, the average full time employee works a full day on a Monday and the douchebags can't schedule a specific appointment time to be at your residence. The only thing they'll tell you is, "A technician will be available between the times of 8 am and 8 pm to turn on service at your residence. You MUST be there, and a technician will call you. If you do not answer, the service appointment will be cancelled again without notification." I'm not sure when the f*ck I started living in the stone age, but this shit is unreal ridiculous.

    Amerigas

    Amerigas

    (3 reviews)

    We have used Amerigas since moving here four years ago. With their recent delivery last December…read moretheir truck driver drove over the edge of the road and put deep tire tracks, front and back tires, in our front grass lawn leaving deep ruts because the ground was soaking wet from a lot of rain we had received. I have put in over six calls and two emails to their CS dept., which BTW is always in a foreign country, with no response and today is Jan 21. They have caused significant damage including to my sprinkler system and I can't talk to anyone at the company. It's virtually impossible to reach anyone locally. I have been assured time and again by their CS dept., when I can understand them, that I would be receiving a call but one has never come. I am taking my business to Ferrell Gas which I can call and talk to someone right in their offices.

    This company is ridiculous! My father has rented a Propane tank from them since the 70s, and they…read morehave not maintained the tank once. It is rusting on the side, and back in April it started leaking. My father was mowing and smelled gas (thank God the house didn't blow up). The fire department came out and said he was down to 10% fuel in the tank (he just had it filled in February). My father had the tank filled twice a year when my mother was alive so there is no way, now that it's just him, he had used that much fuel. Amerigas still wanted to charge him $277 for coming out and fixing the leak?!?!? Now tell me, if you rent an apartment the landlord is responsible for the maintenance, right? I would NEVER recommend using Amerigas!

    Middleton Heat & Air - Middleton HVAC technician repairing a residential air conditioning unit.

    Middleton Heat & Air

    (21 reviews)

    WOW! I am so impressed by the service we received! Our previous HVAC system was 20 years old, and…read morewe started having problems with it last year. Middleton completed a repair for us last year in August. After the repair, we scheduled for a salesman to come out to provide a quote to replace everything. Blake Humphrey was the salesman that came to our house and looked everything over. He provided us with 5 different quotes, along with financing options. We weren't quite ready to pull the trigger on a new system at that time, but I saved his contact information for when we were ready. Fast forward 11 months, it's the hottest week of the year thus far, and our AC went out again (for the 5th month in a row.....this was being handled by our home warranty company, not Middleton). By this time, my husband and I knew that we had to go ahead and bite the bullet and get it replaced. I remembered having Blake's contact information, so I sent him a text Thursday evening, asking if he still worked in sales at Middleton. He texted me back and we scheduled a time for the next morning to talk about what I had in mind. He got in touch with me the next morning, and I told him which system I was leaning towards. We also opted for the extended warranty, which I am very happy with. Once we had it all picked out, we then needed to be approved for financing. Once the financing was approved, we received an install date for Tuesday morning. They were all on time, friendly, and professional. Our new system is amazing, and we are so happy with it! Definitely worth the money, and I'm so happy to be working with Middleton so I can have peace of mind that our HVAC needs will be met.

    When driving a company vehicle, the driver represents the company and the potential customer…read moreservice, or lack thereof, was evident when a the driver of said company truck honed at me for pausing to check for oncoming traffic at a yield. I understand that you have somewhere to be but I'm driving with an infant in my car and your rudeness and impatience speak heaps about you and the company who employed you. You need a refresher in manners and apparently road signs as well.

    First Electric Cooperative - utilities - Updated May 2026

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