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First Eastern Mortgage

2.3 (3 reviews)
Closed • 8:00 am - 10:00 pm

Services - First Eastern Mortgage

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The Savings Bank - Kristine D
Branch Manager

The Savings Bank

(2 reviews)

I'm So Happy That I'm A Client of this Wonderful Bank!! I'm A Client of the Methuen, Massachusetts…read moreBranch on Burnham Rd.,...and Whether I Go In To Make A Transaction, Go Into the (Easy to Use) App, or Call With A Question or Concern, I Always Feel Like I'm Their Only Client!! I'm NOT A Rich Person, and Like Many People, Live Pay-Check to Pay-Check, But Everyone, From Assoc. Branch Manager-Nancy LaMonica, to the Tellers, ALWAYS Trea

I've been a customer at The Savings Bank in downtown Andover, MA for over 4 years. From the first…read moreday I entered that establishment, I've never been treated less than a VIP. I love how they eagle watch my checking account, always on the alert for suspicious activity and immediately notifying me when there is such activity. I've used all types of financial institutions during my life time, I've never had such a comforting sense of individualized and personal customer care from any bank I've ever used. The staff at this bank just knows how to make you feel like you're part of their family. Always offering great advice on handling your personal finances and expediently delivering on everything they commit to. It's a small, privately run establishment but, like they say, big things do come in small packages. And here's a true testament to that: Just 9 days ago, I lost my pride and joy pup, Riley, to a hit and run driver. We had just gotten back from a 1/2 day in the woods playing all kinds of fun doggy games. In an instant he was taken from me. Since Riley was 9 weeks old, he use to go to The Savings Bank with me whenever I was making bank deposits. He just loved everyone there because they were all over him, spoiling him with tasty treats and lots of praises. When they all heard about Riley's demise, each and every one of them stopped what they were doing and came to me to console me with heartfelt sympathy and genuine empathy only found in the deepest of kind souls. Exactly 8 days later, I received the most beautiful sympathy card signed by the entire staff at TSB. I was in tears over how sincere this thoughtful sentiment was. I must mention the main people who make this operation the best bank in town. Starting from the top, Maria, the branch manager, who has professionally and watchfully guided me out of potentially financial devastation. She's real, she's honest, and she's down to earth. Love her! Then there's Elizabeth, the Accounts manager. The same as Maria, sincere, sweet, and genuinely concerned about the welfare and security of your account(s). I recently had the privilege of running into Elizabeth and her awesome beau at a restaurant. We all sat together and enjoyed great memories of Riley and shared many wonderful personal stories. A great bonding experience! There's a gentleman there named Matt B. This guy can light up a stadium with his warm, genuine personality. Matt is never anything but right-on with his professionalism, compliments, impeccable manners, and jovial disposition. He runs deep and, for a young guy in his early 20's, exhibits great promise for a very bright future. The teller, Despenza (hope I spelled that right!), is yet another teller who is spot on with superb customer service. Sweet, loving, and down-to-earth, just like they all are. All the other employees there always smile at me and wave from a distance. That's just how they all run, and it's awesomely warming to go there on a weekly basis. Not being a big corporate bank has a lot of merit. You might give up a few perks the big banks offer but, in return, you get the best attention to your financial needs on a very personal level, they never treat you like just a number , they work with you, not against you, and, the most important, they're always watching your back, and you can't help but notice the pride they take in doing so. I can't say enough good about them. I just hope I don't lose a one of them to another financial institution because they're so darn good at what they do. Love you guys!!!

The Mortgage Specialists

The Mortgage Specialists

(7 reviews)

Hidden costs, dirty practices, and an owner who has been fined for illegal practices and still…read moredrives a Bentley. I recently closed with them and they have quite a "system" working here. They matched me with United Wholesale Group and told me that the mortgage would be sold BEFORE the first payment was made... Well, it was sold by United Wholesale Group to a subsidiary of theirs Shore Mortgage. Look up Shore Mortgage, I think my 7 year old could design a better, more complex and secure website and they charge you $7.50/mo to make a payment on the internet unless you fill out paperwork for withdrawals the same date each day of the month. I have left many messages with Shore demanding the loan be sold to a "real institution" and I have not had any resolution as of yet. The closing attorney was supposed to HOLD the check for 3 business days, rescind clause in New Hampshire but deposited the check the same day as the closing. Calls to his office, 2 of them to figure out what was going on were surprisingly never returned. BUYER BEWARE!!!!!!!! Here is just one example of the nonsense: http://www.ripoffreport.com/mortgage-companies/shore-mortgage/shore-mortgage-delayed-process-e6896.htm

They started to work with me, got me excited at the prospect of getting rid of my BoA loan. I came…read moreup a bit short, they said they would call..two months goes by I go to the office, a guy there says he will take a look and call me back.... Suffice it to say I have written this review a couple of times and been denied because my experience angers me enough that I keep violating terms of Yelp for profanity and what not. They left me hanging after promising me the wolrd, caused me to spend money I didn't have for inspections etc...

First Eastern Mortgage - mortgagebrokers - Updated May 2026

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