I had a home equity loan two years ago, paid it off and gave commerce a check for $65000.00. I…read moretried to get another one recently and was turned down because I cosigned for a $5000 loanfor a friend that failed to pay all but $1000 and I ended up paying it off, because of that situation they turned me down for the loan after being with commerce for 45 years, I even showed them that I had paid reciept for the loan, they just don't care ,wow. I am now seeking another bank, any recommendation's? I need a caring bank, or as Commerce was not. I recently sold my home ,which I owe nothing on and should realize a quite a bit of cash. Just a a side note, I do qualify for a VA Loan, so thats my situation I wouldn't recommend the Festus, Commerce bank or the home equity department because they just don't care, my FICO score is 747, which says lenders use this score, well they really don't use this they use other scores and take in nothing about the customer ,when I spoke with the crediting agencies they told me I had the highest credit rating that they had seen ,but the one agencies got me. Pretty sad when I own my own home, both cars and ownenothing, what is this country coming too. Dr. David Pierce

The Commerce Bank location is fast and friendly. It is easy to turn into from Clayton Road…read more Well-marked signage directs you to where you need to go. Plenty of parking and very clean grounds can be found at this Commerce Bank. The ATM is easy to use and well seems safe and well lit at night.

Let me start by saying I had no issues with the credit union until this recent experience. It…read morestarted when my son was trying to buy a new car after moving back to St. Peters, MO after working out of state the last couple years. I was involved because I was a co-signer on his auto loan. We had consulted with Anthony at Electro about my son getting a new car loan on his own but were informed that since my son had just moved back and did not have enough time on the job to verify enough income that he would again need a co-signer. (He needed a new car because his car's transmission went out and had 120k miles, so it didn't make sense to repair) We understood, and my son had a friend that was willing to co-sign that had good credit and more than sufficient income. After the co-signer gave all their personal and confidential information to the credit union, Anthony sent my son an email stating that they were unable to grant the loan since he doesn't have enough time on the job. We questioned Anthony as we understood that to be the very reason he needed a co-signer. He responded stating a co-signer doesn't guarantee he'll get the loan as my son would still be the primary and would have to meet the income verifications. If this was actually the case, then there was absolutely no need for a co-signer to give all their information. I consider this a phishing scam to attain another persons personal and confidential information for unknown purpose. The co-signer never received any denial; only my son received the denial. The co-signer decided they were just going to buy the car for my son (through a different credit union) and he is now paying the co-signer back. If this is the way Electro Credit Union does business, then it needs to be investigated. We are now contemplating whether to notify the local news stations for an investigative report for phishing or just contacting an attorney directly. Borrower beware. Co-signer's beware x10.

From the owner: A credit union is a not-for-profit financial institution that has members, not customers. A credit…read moreunion is owned by the people (members) that have accounts with it and is governed by a volunteer board of directors elected by the members. Because it is not-for-profit, credit unions are able to offer lower interest rates on loans, higher rates on savings and fewer and lower fees. Electro Savings Credit Union is a full-service financial institution offering: Savings, Money Markets, CDs, IRAs, Checking, Vehicle Loans, Home Equity and Mortgage Loans, Credit Cards and Personal Loans.

Suffice it to say they are challenged with Customer Service. I'll spare you the details. Use…read morecaution when picking a credit union. I loved them when it was American Eagle (Anhueser-Busch). But that was yesterday, and yesterday's gone.

Would not wire funds after being a customer for 45 years having multiple loans. I was a security…read morerisk. Closed accounts. Always had a 5 to 6 figure account. Ridiculous. Its not ABECU anymore. You're not allowed to have brokerage accounts that you transfer money to.

Besides not liking Bank of America, they close most locations at 4pm, which doesn't work for people…read morethat have jobs. This location is set up so weird it's a maze to get to tellers. I don't feel safe in this bank since there is no exit in the back of the building.

I visited the bank today , Christy was unprofessional:…read more Her dress code was suboptimal for an assisted manager She started asking me personal questions while I was still seated and all the customers were seated , every one will hear all my personal information because she was doing my wire in the lobby !!!! Also she smelled tobacco She was unfriendly I asked her for her personal card she said : I got rid of all of them because today is my last day at this branch !! This branch is in Ballwin , intersection of Manchester road and Wiedman Mowaffaq

Central Bank on Manchester in Des Peres has wonderful Customer Service. I have always found the…read moretellers to be friendly and helpful. This location is very convenient and has multiple entrance and exits due to surrounding businesses. They are efficient in helping me with large withdraws of specific bill denominations. Central Bank has over 140 locations across Missouri, Kansas, Illinois and Oklahoma. They have been serving the St. Louis area of over 115 years.

Recently purchased a home. Corey Griffin was our Mortgage Loan Officer. He was incredible to work…read morewith. He kept us informed, was in constant contact, advised us well and we felt he gave us a great deal. In addition, Corey was honest and knew the business well. We would highly recommend him!

Excellent service. Staff friendly, knowledgeable and ready & willing to help. Graded appropriately,…read moreand in a timely manner. Very pleasant on their faces. Thanked me for coming in..

I went into this credit union on a busy weekend and was quickly greeted and assisted. To say I had…read morea million and a half questions is saying it lightly. However, the assistant manager and the personal banker I dealt with were highly professional and answered all of my questions. I also had a toddler with me who they both helped keep entertained and I reviewed my options and made the best decisions for my family. I am so happy I took the plunge and made the switch. Couldn't ask for better customer service. Best banking experience ever!!!

I've had accounts with US bank now for about 20 years. In terms of service, as a whole, they are a…read moresolid 4 out of five. This branch however...omph! I went to deposit a standard check made to myself and my wife. The teller, in a rather condescending way, informed me that BOTH myself and my wife needed to sign it and I needed to 'do some homework'. Not to sound like that guy, but in the 20 years of having accounts and depositing similar checks, I have never been denied the ability to deposit a check.

This is the best US bank to go to for quick service. Assistant Branch Manager Zach Romine always…read morehelps with international wire transfers and he is always very fast and professional.