When we decided to buy our second house I wanted to work with someone that would have a personal touch when working through our mortgage and finances. We used a "big box" company for our first home which wasn't bad but you never felt like someone was actually working for you with your best interest in mind. Ken Turkington (and Kirk) at First Commerce were the answer for me and my family. They were so easy to communicate with via phone, text, and emails. They were extremely organized when it came to documentation requests and the steps required to complete the mortgage process. I really appreciate supporting the "local guys". Ken got us the best rate available (which I back checked just to be sure) and never did I feel that he had anything but my satisfaction in mind. He also introduced me to the realtor we ended up using. That made the entire home buying process even easier since there was a relationship between my realtor and mortgage broker. They would communicate directly without leaving it up to me to become the middle man. I highly recommend contacting Ken for your mortgage needs, he is a true professional with customer service as his priority. read more

My fiance and I recently purchased our first home and could not be happier with the services provided by Ken and Kirk at First Commerce. Ken made the preapproval process a breeze and was very easy to work with. He was thorough in answering all of our questions and took the extra time to make sure we understood all of our options throughout the entire process. As first time home buyers it is easy to get overwhelmed with the paperwork and financial decisions that need to be made, but Ken and Kirk gave us all the information to make the right decision. Kirk was very helpful when it came to the paperwork we needed to provide before closing. A checklist was provided and he updated us regularly.Whenever we had a question a phone call or email was returned within minutes. The closing estimate was spot on and there were no surprises. We live 30 minutes away from their Wixom office, and at first I thought we might want to choose a loan officer in our town because it would be more convenient. I am so glad we didn't. They are definitely worth the extra drive! I could not be happier with the service they provided and I will definitely go back in the future! read more

Highly recommend First Commerce Financial - Ken and Steve are simply the best! We've worked with Ken since 1998, referred many friends and family to him and have always been completely satisfied! Ken ensures you are educated in order to make the most informed decision that fits your needs. Steve is very efficient and makes the paperwork process smooth and uncomplicated, keeping us informed every step of the way. The rates were competitive and most importantly, we appreciated the personal and direct connection with a local professional. I have the utmost confidence in recommending them...honest, kind, personable, professional, efficient...again, simply THE BEST! Thank you Ken and Steve! read more

I worked with Ken and Steve at First Commerce Financial when I purchased a home last September. Ken is very knowledgeable and explains all of the steps in buying a new home. He answered all of my questions and responded to phone calls and email promptly. I worked with Steve in getting all the paperwork filled out and that process went smooth as well. I would recommend First Commerce Financial to anyone that wants to work with a mortgage company that is knowledgeable and efficient. Thank You so much to the team at First Commerce Financial! read more

Ken and the other associates at First Commerce were great! Ken was proactive on requesting my information that the lenders would need before they asked for it. Also, he gave me tools to use while house hunting so I could do my own number-crunching. He helped to facilitate the paperwork so that we closed exactly in 30 days, just like he promised. After talking with members in my family who were also house hunting and refinancing (in different states), our experience was streamlined and efficient. read more

I've re-financed with First Commerce three times over the past couple years, and could not be happier with their service. Ken, Kirk and Steve make the process easy and straightforward. In the few instances where I've had questions, they took the time to make sure I completely understood everything. Their rates are great, but I chose to go back to them because of their professional and trustworthy service. I highly recommend them...you will be in great hands!! read more

We recently refinanced with Ken and his team and had a very good experience. The process moved along quickly and with no hiccups. Everyone in the office is very friendly and easy to work with. We love that they are a local company and really get to know their clients. This is our third time closing on a loan with First Commerce and we keep coming back because we always feel like we are taken good care of! read more

We have worked with Ken twice, and have recommended him to many others. He and his staff are very knowledgeable and very professional. We were well-informed about all of our options for each transaction, and were able to make the best decisions to suit our needs. Ken and his staff made us feel like we were their top priority. Cannot say enough great things about this business! read more

Just refinanced my home in December 2012 Had Steve Burgy with First Commerce handle all the details, and a great job he did. Kept me informed thru out the process on the phone and by email. It was so easy sending documents by email and I felt secure about doing so. He handle it from the start to finish. I got a great rate and closed without any problems. Thanks Steve read more

First Commerce Financial was so pleasant to work with. Ken and his team (we worked with Dan and Steve)work very hard to make sure everything goes smoothly for their clients. We honestly thought the whole process was going to be much more stressful but it was actually quite easy! Thanks First Commerce! read more

This was the smoothest home refinance my husband and I have ever been through. Ken and Kirk with first commerce financial were very organized, proactive and helpful through the entire process. We felt like we were presented with all of our options and Ken took the time to walk is through everything. read more

I always use First Commerce Financial for purchasing and refinancing. They are very professional and are in constant communication every step of the way. I always know that they will give me the best rates and the best service. There's no need to search for anyone else! read more

I had a great experience working with these guys! I was purchasing my first home and they helped me out with all of my questions. Everybody I worked with was very friendly and knowledgeable. I would definitely recommend them! read more

I have used First Commerce twice and both times everything went smoothly. I could not be more happy with the professional level of service I got. They always kept me up to date on where my loan was. GREAT GREAT GREAT read more