The branch of this proved to be problematic from start to finish. I was the listing agent for a…read morecouple who accepted a contingent offer from another couple. The person who bought their home had this lender. Because of them, the closing was delayed 3 times, by weeks, not days. Jeff, the mortgage broker, was very difficult to get ahold of, misplaced paperwork and delayed our closing the third time because he had to send an appraiser out for a second time. When we finally made it to the closing table, the loan didn't find, despite the closing taking place in the early afternoon. All of our clients had to go back a second day once the loan for the buyer finally funded. It was disappointing and frustrating for my clients and most of those involved. I wouldn't recommend this company to anyone in need of a mortgage.

Kristen and Amber are awesome, handle my loan from start to finish with great enthusiasm and…read moresupport throughout the whole process. These ladies are top notch. Start to finish less than 30 days. I am very happy to have had them on my side. Thank you so much Scott & Maria Murfreesboro, Tn.

If you want to be repeatedly lied to, then this is the lender for you…read more We dealt with a Nick Churchman. He is profoundly unreliable and unresponsive. We ended up going to a different broker who was infinitely more honest and timely. Homesite Mortgage reached out to us about refinancing, since they were our original lender. Originally, Nick/Homesite Mortgage promised us one very low payment. But he blew up that payment at the last minute because he erroneously under-representing our taxes on the initial quote (by approximately $350 a month). When he gave us the true monthly payment, we immediately backed out. So, we went to a new lender who came in with a rate much better than Homesite's. The story should end there, but... A few days later, Nick calls and says rates have dropped even more and wants to work with us. I tell him we already found a new lender and he asks, if he can match the rate, would we still use him. Since Homesite had all of our documents, I thought the process might be quicker by staying with them so I agreed. Well, Nick says he can match the rate and gives us our payment over the phone. I say, send us the quote and/or proposal so I can see it in writing. But he never does. However, he's hounding me for my credit card information so he arrange an appraisal. To keep the process moving, I give him the card number. He promises me a written proposal in a day or two. Two days later, his office is calling us asking for information to complete the application and I tell them to hold their horses. I still have yet to see a formal proposal or quote. Nick promises me he's secured the rate, but will not send me anything. The end of the month is fast approaching and I ask if we'll be closing soon or if we'll have to pay the next month's mortgage. He instructs us not to pay the mortgage and says the payment will be included in the new loan. I express concern because I don't want any late fees or penalties. He says not to worry. Well, the first of the month comes and goes, and still no formal proposal from Homesite. And guess what? Now I've been assessed a late fee. They have my credit card number, they've verbally committed to a rate, but they won't supply any written proposals/quotes confirming our rate. So I tell contact Nick and tell him to respond by the end of the day or the deals off. He's radio silent. So I contact the Customer Service Manager, who has been reaching out to us about filling out the application, and tell her what we've been through and to cancel the mortgage. This is a VERY shady company. Very shady. Do yourself a favor and find a different lender. I'll be watching our credit card statements closely because I'm certainly not comfortable with the fact that I gave this individual my credit card number over the phone. Stay far away from this company. They're the worst.

I have never requested information from them yet THEY WILL NOT STOP CALLING all day every day. I…read morehave not requested refinancing info from anyone and definitely not them (nor will I ever request from them).

I had quite a few hoops to jump through to buy my first home but Benjie Vista at Total Home Lending…read morehelped me each step of the way. Even when I had a huge furnace problem that almost made me lose my new house, Benjie and my Realtor worked together to get me to the closing. I am so thankfully for everything they did for me!

Wonderful mortgage company. They were very fast and efficient. I was able to close on my home in…read moreunder a months time. It was a very easy process and i would absolutely recommend working with them.

I used Gold Star Mortgage in 2010 and I chuckle every time they mail me an advertisement to keep…read morethem in mind for future business. I found them online through Lending Tree and they were simply horrible. I would say that the most frustrating part is simply lack of detail and follow-through. Yes, I did get a Flagstar mortgage through them but it was arduous. I'm sure YMMV depending on which broker you use. If you read the reviews for the Ann Arbor branch, you'll see that there are only 1 and 5 star reviews. Basically, you get someone who is competent or not. Is it worth the gamble to delay or prevent the purchase of a home?

Such a nice helpful young man. He answered all of our questions and took the time to actually…read moreexplain rates, none of that ridiculous Rocket loan nonsense. It's unimaginable that anyone could be lured in by a phone app to get a home loan ( I almost did until I decided to deal with someone who could look me in the eye) obviously if you want a phone jockey and not personal service go with the iPhone app. I've never felt better about my experience than when I dealt with Mr. Silver who truly makes you feel like gold.

From the owner: I have been a loan officer for over 28 years and have partnered with real estate agents, home…read morebuilders, and financial planners to grow our mutual business and help buyers obtain the home of their dreams. My objective is to help as many families as possible become homeowners and help my business. I work with realtors, builders, and individuals who need residential mortgage financing. I offer a wide range of products including FHA/VA, FNMA and MSHDA first time buyer products. I pride myself on getting my loans closed within the contract date. I offer free pre-approvals and I work with first-time buyers as well as the move up buyer. I believe in communication and honesty with all my clients. Mortgage 1 NMLS #129386 Licensed to work in: Michigan (140236)

Just awful. The appraiser used homes that were 10-15 years older as comparables, as well as homes…read morethat were in subdivisions that are no where near as nice as the subdivision the home she appraised is in. Additionally, an appraisal done 18 months prior came in 40k higher than this companies appraisal did. Stopped the refi process through my current bank due to this poor appraisal. Went through another bank and wouldn't you know, that appraisal also came in 40k higher than this companies. Hmmm, 2 of 3 appraisals by 2 other companies come in at 400k, and this one comes in at 360k. You get what you pay for. Stay away. They are awful.