I would give them 6 stars if I could:) I had a positive experience, the windows are great and we no…read morelonger have drafts in our home! Their service was actually what I would call "customer service"- a rare trait these days. I recommend them 100%! The one thing that really stood out to me is that they were willing to make 5 trips to my home in the course of this: 1 for the initial quote;1 to sign the paperwork (as in, they let us think about it and came back when we were ready!); 1 to do a confirming measure (I really liked that they did that!); 1 to install the windows and doors; one to finish the job. Please note- each trip would have been approx 90km EACH WAY! Thanks for being so great! We are very satisfied with this experience.

Patient, willing to answer questions, honest. Willing to answer many questions by email!…read more Fantastic to deal with!

I have never had windows installed prior to this, so I have nothing to compare it to, but I have…read moreworked in customer service for years and have to say that the service Provincial Glass & Miror provided was excellent. When I first called to get a quote, they were professional and worked with my schedule to set up a time to come in and have a look. When the guy showed up to have a look, he asked a bunch of questions to make sure I would get exactly what I wanted. The same person then came back to take final measurements and a couple of months later, when my windows arrived (I had ordered them just before Christmas, so the delay was only due to the holidays) the same person installed them. The consistency is nice - no need to repeat anything and no fear of miscommunication. They were in and out in two days and the windows look amazing. They cleaned up locked up after they left each night and even left me a note to tell me what had been done during the day. I'd recommend these guys to anyone who asked.

2019 We order for our new home windows in this company and just want to thank you for amazing job!…read moreThe owner and his crew is very friendly and ,they do great job. We are so happy with there service. Thank you again so much. Sorry for late review but just now because it's covid I finally have time to post

Buyer beware. This business took $3250 from us as a deposit for the windows. Vitali, the owner…read morestated that Window City needed this to start production on our windows. We explained the turn around time that we needed the windows done as we have an infant and the windows on our fixer upper are not adequate. He said it was possible and that he would have our windows installed "the last week of October, first week of November at the latest". After many times not showing up and telling us all kinds of insane stories, he did not show up for the latest date that he said they would be coming (December 9, 2019). After calling him multiple times in order to find out what was going on, he finally answered and said he could not afford to pay the balance owing on our windows. After repeatedly contacting Window City in order to try and get our windows (they don't deal directly with customers, only with window dealers) they felt bad for us so explained that no money had been pay on our windows and the full balance was owing. Now it is December 15th and Vitali continues to tell various stories about why he cannot repay us. Some including his etransfer limit is maxed out, he paid window city $2700 but they put it on another account, his daughter has to send the transfer but she's sick. His communication skills are seriously lacking and it's quite clear that he does not comprehend how to run a business or have any customer service skills. As of now, he has provided no services to us and taken $3250 from us with clear intention of ripping us off. Avoid this company at all costs.

Diamond Renovations led by Jeff completely transformed our master ensuite! From a dark and dated…read morespace to an incredible luxurious retreat. The workmanship and attention to detail is second to none! Jeff is a consummate professional with a meticulous eye and attention to detail who completed the work on time and on budget. I highly recommend Diamond Renovations for all your renovation needs! You will not be disappointed!

From the owner: We transform homes with exceptional renovations and skilled general contracting. read more

Absolutely incredible service from the initial first visit to the install of our new front door and…read more6 windows. First we had a gentleman, can't remember his name, who was patient with us while helping choose our door. He knew the right colour that would go with our brick and also the glass design that would work best for our home. We trusted his opinion and he was bang on. The windows were also replaced in the front and he chose a colour that would compliment the door. When everything was installed, the installers were courteous and professional. They were very meticulous about the finishing and did an awesome job cleaning up after. We are totally impressed with them. Highly recommend.

From the owner: The Window & Door Centre Inc. is your reliable source for quality products and personalized…read moreservice. What's important to you is important to us, and we take the time to listen. You deserve the highest quality experience possible. That's why we have an unwavering commitment to providing unmatched products and exceeding client expectations. Let us help you make your vision a reality. Experience More with The Window & Door Centre Inc.!

We purchased a 16 ft door from Car-Wal 3.5 yrs ago. It stopped working on a long weekend and both…read moreof our cars were stuck inside. It actually fell and smashed to the floor. Called the 1 800 emergency number # talked to the person who told us someone would call back that night or in the morning. No one called. Tuesday still no one called even after leaving VM. No one cared to ask about our cars or weather we needed access into our garage. They only claim to service our area Thursdays any other day your out of luck. If your stuck do not call them. There are other repair services that are kind ,caring and helpful and will come same day, weekend and holidays Save yourself the aggravation of having to deal with this company. I wouldn't recommend a company who doesn't stand behind the company and their product. By far the worst customer service.

This is the second time I've tried to get them to come for assistance. At our first house they told…read moreus there was not enough space in the ceiling to put in an automatic opener - which turned out to be in correct. We had another company do it, and never had any issues with it. Then at our new house it was a car-wal installed garage system, it kept breaking on us and we weren't able to get out of our garage. The woman we spoke with told us they couldn't help us for another 3 weeks, and could not and would not give us any other repair people to call. This company is beyond disappointing, I would never recommend them.

I have never in my entire life held up payment for anything and it saddens me that I have to do so…read morewith Corbel Renovation Co. The owner, Marv has been deceitful with me on numerous occasions. He did not provide the doors I requested and refuses to make right on it or even acknowledge that he did anything wrong. I asked to be quoted on a specific Masonite door out of the only colour catalogue Marv provided me with and I approved the quote believing it was the item I had requested. I had purchased windows from him as well and I had believed we had built a report. I trusted him. That was a big mistake! I was not on site when the door was installed. When I saw it, I told Marv that I did not think this was the same door I ordered and asked him to drop by with another catalogue since it had been months since ordering and I could not locate my copy. Marv did not comply with my request. Eventually I found the catalogue and it was obvious it was NOT the door I ordered. After many discussions and arguments, Marv admitted that he had been unable to order the Masonite door, so he decided to order a completely different door -- a KV brand door -- without consulting me. He did order a Craftman-style door but it was NOT the one I had asked for. Marv then blamed me for not catching this in his quote and proceeded to point out how "vague" his quote was and stated that this meant that he would surely win in any dispute that went to court! He also told me that it is a Craftsman door that he ordered and a Craftsman door that I wanted and that he could not see any difference between the two. But I can! I am a very detail- oriented person. The door he supplied is an embossed-like look, not a clean straight edge cutout. He finally agreed to reduce my invoiced price of $1299 (installation was extra) for the door only by $300 (his dealer price, not what he quoted me) and suggested that I then purchase the door elsewhere myself and pay another $1299 retail cost for the new door. How is this fair in any way! Especially when it was his choice to purchase another door for me without even discussing it!! When I turned down his offer, he retracted that offer and is now willing to do NOTHING! When ordering the above door, Marv asked me if I wanted metal or fibreglass. I asked what the difference is. He said that basically with fibreglass you can have a texture and they are more expensive. Since my front doors are painted and you cannot see a texture, I chose to go with metal, which is smooth. He also said that in his experience metal sometimes even holds up better. The door that I received looks like an embossed-like cut out on the panels. And the dentil shelf is also of this bevelled-like look; it does not have crisp sharp edges. Marv said this is because I ordered metal and not fibreglass; that you cannot get that crisp edge with metal. If I had known this I would have chosen fibreglass. I asked the right question, but I did not get a full answer. I recieved a KV door, but I ordered a Masonite brand door. I did not have a colour catalogue with any KV brand doors in it. Then there was also an issue with the storm doors. I wanted to purchase the Andersen full-view doors through Home Depot, but Marv told me they were of an inferior quality and that he could provide me with a higher quality door by going directly through Andersen. I have a century home with beautifl wooden doors and I wanted to protect them against the elements, so I told him I was willing to pay a bit more for better quality. He provided me with the Andersen 8 Series, which my contractor confirmed was the exact same door as Home Depot's 3000 Series that I had originally intended to purchase. Yet I had paid hundreds more for a better quality door. I then spoke with two representatives at Andersen Windows and Doors, who confirmed that the two doors were identical. It was explained that Home Depot, being a big box store, had simply requested their own Series number. Marv did not provide better quality doors and he did not even go directly to Andersen, as can be seen on the shipping label on the packaging. Then there was the issue with the sills. The wooden sill of my front double French doors, which is 141 year-old years old, is rotted and worn down. I asked Marv if we could replace it, but he said this could not be done. I asked again, "So there is absolutely nothing that can be done about these wooden sills?" He repeated that there was nothing that could be done. The side entry door was ready to be installed on a day that my general contractor dropped by to do something for me. I commented about how I wished I was able to do something about the sill on the side entry. He said it could definitely be replaced, that he has done it many times. I called Marv to tell him that contractor said he could replace it with stone, rather than covering it with metal, which I didn't feel was aesthetically appro

From the owner: Corbel specializes in window and door replacement along with all the related interior trimming and…read moremaintenance free exteriors to exceed your expectations. Corbel will build you a bright and airy sunroom or remodel your kitchen, bathroom or basement. All the designing and details is looked after, working together with their customers to achieve the most cost effective and satisfying end result. So whether you need some walls removed or just an update from an old and tired look, Corbel does it all!

I contacted Aaron Wallace of York Exteriors after I received a flyer in the mail and getting a…read morecouple of other quotes. York Exteriors' quote was thorough, thought of issues I hadn't considered, found savings I didn't realize were possible (i.e. some work that did not need doing) and entirely reasonable. They responded quickly to my initial inquiry and were able to start work in a very short time period. Communication throughout was thorough, professional and excellent. The price was very reasonable and the quality was 10/10. I'm also aware that they offer an excellent warranty and more than anything, are proud of their work and want to make sure the customer is happy - today and in 5 years. The work: replacement of front and back gutters/eavestroughs, removal and replacement of 40+ year old siding on a 2.5 story wall and to get it to match existing siding on an addition, repair of wall under the old siding, removal and replacement of two windows, gutter guard on the troughs, cutting back trees that were brushing on the roof and clean up. I happily recommend Aaron and York Exteriors and will look to them again if I have any other work I want to get done.

From the owner: Our focus is on creating a positive customer service experience by our attention to detail,…read moreexcellent communication, honesty, and reliability. Our installers are experienced craftsmen who pride themselves on their professionalism and quality of work. Feel free to reach out with any questions or for a FREE quote!

Great value on north star windows , install was fast and convenient and on time as scheduled…read more Payments by cheques, and etransfer etc Very connected inside sales / office

As time is more valuable than a sales person's bells and whistles, I really appreciated not having…read moreto be home when they provided an estimate on a new roof installation. The main reason I went with this company was they were able to provide an estimate and leave it in my mailbox. The price was fair as well. The roof was installed and ready for me when I got home from work. They even added a couple extra vents at no extra cost. The area was clean as if they never came at all (apart from the fancy new roof)

Really poor customer service. We ended up with white windows, sand capping and it just looks…read morehorrible, we just assumed the windows and capping were the same thing... never had this explained to us or shown what it would look like. Now we are stuck with this and no care or concern to fix it. Instead they sent someone over to take pictures of my house and then email us. Honestly, at a loss for what happened, other than we spent a huge amount of money for all new windows and now it looks ridiculous and we have to pay to get it fixed... and they said that will be at our cost. Just use another company don't waste your money. ---- Thanks for the kindness in your reply - who the heck talks to customers like that?? Yikes .. just read the reviews that are negative looks like we have all had the same issues... I am at a loss .. but gosh I sure wouldn't sign until someone sits with you and goes over pictures and explains to you clearly .

great for window installation. we had 10 windows installed in 2019 and just had our last window…read moredone in 2022. Process went smooth from start to finish. installation crews were wonderful and very professional. we recommend Heritage for your window renovations. thanks Heritage