The lifetime warranty means nothing. They were going to charge to fix their shit job.read more

Had the BEST experience with Kelly Roberts. They totally transformed my backyard! 10/10 recommend.read more

We were SO impressed with the speed and pricing of Number One Turf. Arnold came out to do the…read moreestimate, but we mostly worked with Octavian. Octavian is quick to respond to texts and calls and was an incredible resource. Arnold gave us some misinformation that Octavian was quick to fix. We selected one product with Arnold, but Octavian let us know that another type would be available sooner but was a little pricier. We went with that option and had turf installed within EIGHT days of the estimate. Guys who came out were really helpful and efficient. Octavian was helpful with the pavers as well and made sure they were well spaced. We *love* the new backyard!!

Excellent customer service and craftsmanship. Its a pleasure to work with this family owned…read morebusiness.

Agreed with others here. They did a good initial install but will not honor warranty or even…read moreanswer the phone. Ghosted after initial install and my turf has sunken and needs to be repaired. Coming out of pocket again. Would not recommend.

Their product is very good, their service is not, so much that I was finally compelled to write a…read morewarning to other potential buyers. As I've seen in other reviews, once they are paid and product is installed, they ghost you. It's near impossible to get any response regarding repairs. I've had numerous sunken spots, not near irrigation, that I can't get anyone to fix. I have young children that have tripped in the sunken spots, so now I have them blocked off until I can fix the spots myself. Service and communication rank high on how I choose a company to work with, and I was fooled by this one. Used car salesman approach - promise everything, deliver little. For these reasons, I do not and will NEVER recommend using Wakasa for your turf install.

Turf was repaired & looks great, Memorial truly cares about their customers satisfaction.read more

Mario and his team did an awesome job! Very happy with the price, the speed of service and the…read morequality of the job. The seams are impossible to see and the crew was extremely professional. Completely transformed our back yard where we tried tons of other grass products but nothing would work long term since our large oak trees keep the area so shady. We love the space now and use it constantly! Very highly recommended!

Jack Miller did my lawn 3 years ago and his crew did a good job. Now that the ground was slopped…read morein some area, I called for the maintenance and Jack to me he sold MT to his friend Hunter. I called Hunter and Carter answered the phone. He gave me a quote for $1,050 and I did not bargain, just ask that he warranty the work in the areas that they worked on (2/11/26). He promised and told me to call him if the same areas got slopped down. But he said just text him, don't call the office because he doesn't want to get in trouble ?! On 2/16/26, after the rain, the areas got soft and slopped again. I texted him and he said he's on assignment and will follow up later. I since called, texted few times and no response from him or anybody at MT.

Hunter had a very competitive quote and explained the turf options very clearly. He had good…read moresuggestions where to place gravel and save some costs. The job was done efficiently and cleanly over the course of a day. We were very happy with the result and would recommend to anyone looking for a turf as an option.

Turf Craft Innovation absolutely exceeded my expectations! They did an incredible job installing…read moreturf in my backyard--from the first moment to the last, everything was handled with complete professionalism and care. The quality of their work is truly top-notch. The team that came out was hardworking, respectful, and extremely detail-oriented. I was walking around checking things and asking for small changes, and they were more than accommodating. They never made me feel like a bother--they happily made adjustments on the spot and did it all with genuine smiles. It was clear they truly love what they do. I also felt very comfortable having them at my home, which is something that matters a lot to me. Their positive energy and strong work ethic made the whole experience enjoyable. I am obsessed with how beautiful my backyard looks now. The transformation is unbelievable, and the quality speaks for itself. I would 100% recommend Turf Craft Innovation to anyone--backyard, front yard, wherever you want turf. They're amazing at what they do, and I couldn't be happier with the final result. Thank you for such outstanding work!

I had turf installed in my townhome and I am so pleased with the end result. My patio looks amazing…read moreand I have never received so many compliments on it! The team was extremely professional, punctual, and efficient. The quality of their work exceeded my expectations and I couldn't recommend Turfcraft innovations enough. Jonathan walked me through the whole process and made sure I was satisfied with the service.

Initial dealings with Chris were great. He was nice and sounded knowledgeable. After receiving the…read morequote for landscaping work, we asked for additional breakdown details of the pricing so that we could delete some items to bring the project within our budget. He initially responded within a day or two. Then after 2-3 email exchanges, he decided not to respond anymore in spite of many attempted communications from our part. Only thing I can surmise from the silence is that it is too much trouble to answer questions such as how much the price would change if we deleted one part of the project, and when he could start on the project. Very disappointing as we were ready to hire him.

We has such a good experience! Chris is super friendly and he crew is awesome. My son got super…read moreexcited every day when they would show up, they were always really friendly and would wave to him throughout the day as he watched them. They came and worked hard everyday they were here and cleaned up after themselves. The builders who did our yard originally left a huge mess in the ground all kinds of construction debris under our grass, the crew got all that cleaned up and gone which I really appreciated. Chris has the best prices out of all the bids we got, and our turf looks beautiful. Every part of this process has been great! I can't recommend him enough!